Service Representative Intake Coordinator
Resume:
Diane Lewis Couch
Bullhead City, Arizona
86442
United States
adv2bf@r.postjobfree.com
Professional Experience
WinCo Foods
Bakersfield
Ca
United States
Bookkeeper, Grocery
* Operate WinCo computers programmed with company
accounting software to record, store, and analyze information.
* Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
* Operated 10-key calculators, and copy machines to perform accurate calculations.
* Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
* Comply with federal, state, and company policies, procedures, and regulations.
Professional Experience
Aegis Medical Systems/ Aegis Medical Institute
Bakersfield, CA
United States
Substance Abuse Counselor-Pregnancy Specialist
Intake Coordinator
* Counsel clients individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.
* Provide clients with information about addiction issues and about available services and programs, making appropriate referrals when necessary.
* Develop client treatment plans based on clinical experience, and client histories.
* Complete and maintain accurate records and reports regarding the clients' histories and progress, services provided, and other required information.
* Review and evaluate clients' progress in relation to measurable goals described in treatment and care plan.
* Modify treatment plans to comply with changes in client status.
* Coordinate activities with courts, probation officers, community services and other post-treatment agencies.
* Participate in case conferences and staff meetings.
* Continued training and education sessions to increase knowledge and skills.
* Follow all State, Federal, and local laws.
State Farm Insurance Company
Bakersfield, CA
United States
Accounting Clerk III
* Processed all premium payments for all State Farms Companies.
* Lead trainer for all new hirers and the "Go to" employee for problem solving.
* Operated many different types of equipment to include, but not limited to products by Unisys- S4000, DP500, S690, Sorter, IQ Sort, and Opex.
* Handled all equipment problems as well as any daily problems corresponding with the IT dept.
* All general office to include payroll, AP/AR, G/L, and spreadsheet.
* Cross-trained in other depts. to include Fire, and TDE. Kern Schools Federal Credit Union
Bakersfield, CA
United States
Member Service Representative
* Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
* Receive checks and cash for deposit, verified amount and check Accuracy of deposit slips.
* Cash checks, paid out monies after verifying that signatures matched correctly, that written and numerical amounts were correct, and accounts have sufficient funds.
* Carry out special services for customers, such as ordering bankcards, issuing travelers checks and checks.
* Resolve problems or discrepancies concerning customers' accounts.
* Perform clerical tasks such as typing, filing, and microfilm photography.
* Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators and adding machines.
The Grind, The Family Sweet Shoppe
Bakersfield, Ca
Owner
* Did all owner responsibilities from running the business, payroll, taxes, and Supervision of 10+ employees, collection of all monies, deposits, GL, 10 key, balanced daily, weekly, and monthly monies business related.
* Maintained excellent relations with vendors and employees.
* Gave yearly reviews and raises to employees.
Education
Cal State University
Bakersfield, Ca ~ CAADAC
Bakersfield College~General Ed
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