Office Administrator Accounts Receivable
Resume:
Taisha R. DANIEL
Office Administrator
Browns Summit, NC 27214
************@*****.***
Skills
Team Management
Inbound/Outbound Phone Call Handling
Staff Training
Dental Insurance Billing
Accounts Receivable
Posting Payments/Adjustments
Verification of Insurance Benefits
Employee Motivation
Problem-Solving
Experience
J. Selig Cooper, DDS, PA / Dental Office Administrator
March 2001 - Present, Greensboro, NC
Interacted with patients by phone, email or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
Coordinated Insurance Company communications.
Post EOB payments/Adjustments/Necessary Attachments for claims.
Verification of benefits.
Cleaned up Aging Reports.
Trained new employees on administrative procedures and company policies.
Managed appointment scheduling.
Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
Elliott Davis, DDS / Office Administrator
August 1998 - December 2000 / Manhattan, NY
Interacted with patients by phone, email or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
Post EOB payments/Adjustments/Necessary Attachments for claim.
Cleaned up Aging Reports
Trained new employees on administrative procedures, company policies and performance standards.
Managed appointment scheduling.
Monitored and tracked performance of employees.
Coordinated Insurance Company communications.
Kept detailed records of supplies and office equipment.
Tracked office supplies and restocked low items
LaRita G. Woods, DMD / Office Administrator
March 1990 - July 1998 / Brooklyn, NY
Oversaw office inventory activities by ordering and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Managed budgets, appointment scheduling, employee and accounts to improve productivity initiatives.
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