Support Specialist Laundromat

747-***-**** Direct Abdul R. Nazari **************@*****.***

Executive Summary: Experienced sales professional with extensive knowledge in organizational profitability and performance through high-impact transactional, consultative sales within the consumer lending sectors, who can successfully integrate client services, sales, and lending. Adept at developing strong customer relationships, operation development, resolving customer issues and developing repeat clients. Principle strengths include solid customer care, organizational and communication abilities. A result team player with sound judgment, problem solving and decision-making skills.

Assurance Family Services: Sherman Oaks, CA 10/2021 - 04/2022 Direct Care service member

Provide support for employment coach by assisting developmentally challenge consumers with emergency situations and transportation

Engage individuals in community integration, promote social interaction, give instructional support, and aid with ADL's and IADL 's

Conduct socialization groups to aid individuals in development of ADL and socialization skills

Provide support for employment coach by assisting developmentally challenge consumers with emergency situations and transportation

Granada Laundry: Granada Hills, CA 05/2018 - 04/2021 Owner/Operator

Scheduled and planed daily operations work for the laundromat personnel and delegate the work depending on the workload and priority requirements

Maintained and updated all the records related to employee’s attendance, punctuality, leaves taken, etc., and conduct interviews in case there is requirement for additional staff personnel

Trained and mentored, the new workers and give them valuable information regarding various laundry procedures that need to be followed while working

Purchased and ordered products and supplies needed for the store, pay store bills, inventory, overhead, collect cash from machines and deposit it

Maintained payroll and provide employees schedules/ making sure they complete it, provide positive customer service, while establishing relationships with customers

Uber: LA county 06/2015 -Present

Uber & Lyft Rideshare Driver

Keeping track of the number of hours they drive each week, in order to accurately report this information to organization

Complying with all applicable federal, state, and local laws while driving on the job

Ensuring that all safety requirements are met when transporting passengers, including child safety seats and seatbelts, as required by local laws

Following company protocols regarding passenger behavior, including reporting incidents of harassment or threatening behavior to management

MEP: Bagram, Afghanistan 06/2009 – 04/2015 Advisor Support Specialist

Government contractor primarily serving intelligence and US military clients

Responsible for administrative, communications, and logistics support to the members of the advisory group (including DOD uniformed military and civilian personnel, and civilian contractors)

Provided analysis of and recommendations about Afghan political, social, economic, cultural, religious, and tribal issues and other potentially newsworthy trends

Acted as a facilitator at meetings between the US military and Afghan officials as deemed appropriate

Gathered information on issues that are important to the Afghan people and the supported US command

Keyes Nissan: Woodland Hills, CA 08/2007 - 02/2009 Sales Representative

Sold highest gross in sales volume for the year, while drove sales of new and used vehicles at a high

Designed and placed advertising featuring vehicle inventory; Developed strong customer relations, appraised trade-ins, orchestrated financing, and gave final approval of all sales

Converting showroom visitors into customers by understanding their needs and interests and matching them to the most appropriate car.

Miller Nissan: Van Nuys, CA 04/2005 - 04/2007 Sales Representative

Four-time employee of the month and had the highest gross for the year

Established relationships with new customers, showed customers how to use acquired vehicles after delivery, while maintained contact with existing customers through meeting, emails and by phone

Negotiated delivery and price variations, while updated management daily; records of sales and orders and tracked progress of existing orders by contacting or liaising with suppliers and kept track of quantities of cars on display

Understood the terminology of the automobile business and keeps abreast of changes in product technology, inventory, features, accessories while providing thorough product information and demonstration to all prospects

Crown Dodge Ventura, CA 01/1998 - 07/2005

Sales Representative / Sales Manager

Within the Top three sales of each month, certified from Dodge dealership. Purchased auto inventory from auctions and wholesalers, conducted appraisals, directed the reconditioning of trade-in vehicles for resale, and assisted with new car sales while exhibited a high level of commitment to customer satisfaction

Hired, trained, supervised, and mentored 25 sales associates while gave final approval on all sales, trade-ins, financing and credit arrangements

Monitored and reported sales volume, financial and business transactions. [Generated sales of 70-90 vehicles per month

Education / Honors:

Granada Hills High School – Granada Hills, CA – Diploma

Pierce Community College – Woodland Hills, CA – Associates Degree in Sales, Course include Economics, Finance

Learning Tree Computer Training – Canoga Park, CA – Hardware/Software training

Awards for Monthly Top Sales employee recognitions

5+ years Awards for company anniversaries for commitment & dedication

Multilingual (Farsi/Dari/Spanish)

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