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Service Representative Data Entry

Location:
Fords, NJ
Posted:
March 21, 2023

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Resume:

Naeemah Hill, MPA

908-***-**** Email: adv2a0@r.postjobfree.com

Career Summary:

20yrs of experience in public and private sectors of human resources with the ability to provide leadership and guidance in all HR related functions. Team player and acts as a liaison between the operations and administrators.

EMPLOYMENT HISTORY:

ProMedica Skilled Nursing Rehabilitation Mountainside NJ Director of Human Resources

10/19/2013-

● Manage and supervise Payroll, Front desk and Training team,which totaled 3 full-time employees.

● Consult with business leaders to develop and execute a business strategy for recruitment.

● Conducts investigations for employee relations issues; Develops and oversees staffing activities.

● Oversee compensation structure for retention incentive, shift differentials, for all employees, and helped structure performance reviews. Run daily reports to communicate in daily Staffing meetings.

● Analyzes historical and organizational data to improve the efficiency of HR onboarding processes by 15%; Leverage expertise on labor relations, succession planning and team development.

● Provides support for a variety of day-to-day operational concerns, guidance, and policy interpretation. University of Medicine and Dentistry of New Jersey (UMDNJ) New Brunswick/ Newark NJ HR/Benefits Service Representative

3/2012- 9/2013

● Provided administrative and general office support for benefits services, 401k, ABP, PERS, and PFRS. Processed STD, LTD, medical, dental,and vision and remain in compliance with HIPAA and ERISA.

● Assisted with the Human Resources Information System Specialist. Maintain SOPs for all system related transactions, and train users on each process. Data entry .

● Facilitated Medical /Surgical residency on boarding orientation process. Prudential (Adecco Agency)

HR Project Manager/ Temporary Newark,NJ

7/2011- February 2012

● Responsible for consulting and providing direction on various HRIS initiatives, including functional reporting, process and project support to Business Departments.

● Identified problems and designed action plans for departments based on performance reviews Supported HR Analysts by gathering information, which includes but is not limited to data coordination & collection, system & process enhancements, project management and communication.

New Jersey State Foster and Adoptive Family Services Director of Human Resources and Administration Princeton NJ 10/2005—June 2011

● Responsible for (35) Employees (65) Volunteers which included Directly Four Division Administrators.

● Recruited and retained 80% staff retention rate. Ensured Proper Job Classifications were used for PA; Presided over Labor Relations Matters. Prepared Written Correspondence for presentation using Powerpoint slides for Board of Directors. Developed/Revised policies and procedures.

● Managed Certificate of Eligibility Insurance for Special Events through NJ State for events held in different counties. (565 municipal events) and responsible for the FAFS’ Website,information. Naeemah Hill pg.2

908-***-****

Monmouth Medical Center

Human Resources Generalist

6/ 2001—10/2005

● Developed and Implemented Recruitment Events for Specialty Occupations

● Achieved 82 % of Employee Retention;Provided Support for Thirty Clinical and Non Clinical Departments; On Boarding Processes Retention and Separation Procedures

● Managed Human Resources Information HRIS and PeopleSoft Systems for 1500 Employees United Parcel Services( Unionized )midnight shift

Union Labor Relations/Human Resources Representative 6/ 1996—10/2002

● Provided OSHA Safety guidance. Produced safety report to divisional managers

● Reviewed Salary increases. Ensured EEO/affirmative Action compliance, and promoted diversity inclusions.

● HRD responsibilites, on-boarding, act as a liaison for the operation. The Late Congressman Robert Franks G.O.P. NJ

Government/Constituent Relations

● October 1997—May 1999

● Performed Secretarial duties, answered constituency complaints

● Screened all incoming mail and telephone calls

● Prepared policies and documents for meetings, and worked with regulators on proposed legislation

● Traveled to Washington DC when necessary to work collaboratively with all constituent groups, including staff, volunteers, donors, and other organizations to meet goal. PROFESSIONAL MEMBERSHIPS:

● Society for Human Resources Management

● NJ Child Placement Advisory Council

EDUCATION:

● Kean University, MPA – Public Administration/ Personnel Management

● Rutgers University -MBA- Business Essential Program



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