Data Entry Customer Service
Resume:
Suzanne Wimer
Spring Hill, FL *****
*.******@*******.***
EXPERIENCE
Beautiful Image Property Maintenance - Clearwater, FL
Office Manager / Business Manager
January 2008 - September 2014
Responsible for managing business aspects, including, but not limited to marketing, accounting, collections, scheduling, payroll, & administration. Responsible for creating new systems for start-up using information provided by former company records to input raw data for new systems.
De Lage Landen - Remittance Administrator
Remittance Administrator
November 2000 - March 2005
Responsible for posting receivables, creating Credit Memos, G/J entries, & Debit Memos for correction of accounts & back-log from lockbox with back up. Solely responsible for EFT/ACH creation & administration of database with ongoing maintenance & operation of EFT/ACH batching.. Lead special project team for researching & proper placement of backlog On Account funds.
Emergency Medical Assoc. - Upper Darby, PA
Shift Supervisor / Emergency Medical Telephone Operator
September 1999 - September 2000
Shift supervisor for medical answering service, serving a multitude of private practices, group practices, and hospital and clinic groups. Responsible for fielding and handling incoming calls from patients, practitioners, and hospitals regarding patients, consults, and transfer of information while maintaining HIPAA laws and guidelines. Responsible for logging all operators activities during shift, allowing final summary to be compiled and faxed to client for updating incoming shift employees, as well as for billing purposes. Trained new and struggling operators to better serve our clients.
CertainTeed/Manson - Malvern, PA
Accounts Payables Clerk
November 1998 - August 1999
Temporary position for Accounts Payables for merger company formed by US-based and Canadian-based companies. Hired permanently as only full time Payables Clerk within 1 month. Responsible for Accounts Payables for both US (CertainTeed) and Canadian side of the company (Manson). Received, analyzed, verified, and processed payments for expense reports for both sides of the company. Processed bills received, prepared paperwork and supporting documents for batch processing and payments. Responsible for check runs, obtaining approvals for and on check printing and payment processing. Also responsible for office supply inventory and ordering.
Pentech Infusions, Boothwyn, PA
Accounts Receivable Clerk
September 1993 - June 1998
Responsible for double book system posting of payments received from patients, insurance companies, and government agencies for services rendered by all 12 subsidiaries of the parent company while maintaining consistency across companies and systems. Responsible for preparation and maintenance of the computerized accounting system, regarding Accounts Receivables, along with responsibility to gather, provide, and maintain supporting documentation for all payments and adjustments made on any and all given accounts/patients. Compiled reports, as needed, for Accounts Receivable Supervisor for collection purposes, reports for Accountant regarding end of month processing, General Ledger, and General Journal.
EDUCATION
Chichester High School, Boothwyn, PA
HS Diploma
June 1989
Graduated upper fifth of class. Listed in Who’s Who Among American High School Students 1988-89
University of Phoenix Online
November 2000
Classes toward BA in Accounting/Business Admin.
Currently
Pursuing Psychology degree online
REFERENCES AVAILABLE UPON REQUEST
SKILLS
G/L & G/J experience
Accounts Receivables
Accounts Payables
EFT/ACH creation & submission
Certified in Excel
18,500 KPH data entry
Typing 45 WPM
Proficient in communication skills, customer service, & supervisory duties
AWARDS
Recipient of:
De Lage Landen Business Achievement Award 2004
PROJECTS
BEAUTIFUL IMAGE/LEONARDO VENTURES
System conversion
Dec. 2007
Conversion of all records, files, accounts (etc) for acquired startup. Create, organize, & maintain new system of accounting and customer service, with the ability to access information and create reports quickly and accurately, while catering to the needs of owner, employees, & customers
DE LAGE LANDEN
On-Account Backlog Clearance
November 2004
After obtaining backlog of OnAccount entries from lockbox, research & determine correct placement of funds & entries, utilizing forensic accounting skills. Copying & refiling original and duplicate batches, files, & backup.
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