Scrum Master Project Manager

**Edward Randall Harrelson

Selling Points:

Randy is a (CSM, SAMC certified) seasoned IT Professional with strong Information Technology experience, and Project and Program Management.

Multiple years of Hands-on experience in Agile deliveries (Scrum, Lean, Kanban, SAFe Frameworks), Agile coaching .and managing multiple projects at an enterprise level.

Expertise in using and training team members with proven track record of creating and enabling a safe space for Agile teams to thrive and become cross-functional and self-managing.

Well versed in transitioning team from Kanban to Scrum by familiarizing people with sprints and PIs. Used and trained team members in use of Jira for creation and maintenance of stories.

Guides the team in crafting business requirements into manageable, deliverable activities and stories, which in turn become highly valuable product increments.

Proficient with SAFe, Scrum, Jira, Agilecraft (Jira Align), Confluence, Kanban, Microsoft Office, including Word, Excel, Outlook, Power Point.

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Job Related Summary:

15+ Years of experience with Project Management

9+ years of Scrum Master experience in Agile & Scrum Methodologies (Scrum, Kanban, CI/CD, TDD, FDD, Pairing)

6+ years performing as an Agile Coach, working with up to six teams at a time

3+ years of experience in Jira.

2+ years of experience in Agilecraft (Jira Align).

3+ years of experience with SAFe.

3 years of experience with .Net.

SFC – Scrum Fundamentals Certified.

SDC – Scrum Developer Certified.

SMC – Scrum Master Certified.

SAMC – Agile Expert Certified.

Local Candidate.

Excellent communication and interpersonal skills.

Summary:

Dynamic Scrum Master and Project Manager with over fifteen years implementing Agile methodologies and managing multiple projects simultaneously.

Accomplished, seasoned IT Professional with strong Information Technology experience in Infrastructure, Application Development, Application upgrade projects.

Nineteen years’ experience in implementing Waterfall, Scrum, Kanban, Scaled Agile, Agile techniques, such as Pairing, TDD, FDD, CI/CD.

Technical Skills:

Microsoft Office, including Word, Excel, Outlook, Power Point (15+ years), Advanced Excel Training (15+ years), Microsoft Project and Visio (15+ years), SDLC (15+ years), Oracle (9+ years), SharePoint (6+ years), Version One (2+ years), Confluence (2+ years), SAP (8+ years), SQL/SQL Server (8 + years), DNS/DHCP, AD, Data Center experience (6+ years), DB2, IMS, CICS (8 years), .NET (3 years), SAFe (2 years), Scrum (7+ years), Jira (2+ years), Agilecraft (Jira Align)(2+ years), EazyBI (2+ years)

Education:

Old Dominion University, Norfolk, VA BS in Mechanical Engineering, 3 years completed May 1974

High School Diploma- Norview High School, Norfolk,VA

Certifications:

SFC - Scrum Fundamentals Certified - 81503.

SDC - Scrum Developer Certified - 82738.

SMC - Scrum Master Certified - 83747.

SAMC - Agile Expert Certified - 85795.

EMAIL: ***********@*******.***

Professional Experience:

November 2021 – May 2022

Took time off from full time job search, restarted in June 2022.

ICONMA - Capital One October 2021 - November 2021

Sr Agile Coach/Sr Scrum Master/Governance Lead/Business Analyst

Functioned as a Scrum Master and Governance Lead for creation of Governance materials for a Program Team responsible for onboarding of teams to Jira Align or Jira Enhanced.

Responsibilities:

Set up and manage program governance structure, status reporting,

Develop Risk and impediment management plan, train team and work with RTE to schedule implementation of plans within the Jira cadence.

Create governance meeting materials, place in Shared drive for viewing for all team members

Set up and manage CR process, track, manage and escalate change requests to program scope, roadmap, or budget

Track program risks, action items, issues, impediments, and dependencies, generate status reports for S3 meetings.

Be aware of any additional governance processes, document and incorporate into program team processes

Support any content management to include Confluence pages,

Become aware of other tools such as EazyBI etc. and determine if those tools can be used for Confluence management, status reporting, etc.

Apex - Anthem October 2019 - February 2020

Agile Coach Lead/Scrum Master/ Project Manager/BA

Functioned as an additional Agile Coach and f Scrum Master for a large (16+ resources) Scrum Team that was responsible for developing eight features for Android in conjunction with teams performing same development for Web and iOS.

Responsibilities:

Trained the team on Agile methodologies with emphasis on SAFe best practices while moving from a Kanban to Scrum environment.

Held sprint and PI planning sessions, daily stand ups and PI grooming sessions along with sprint retrospectives all of which were documented on the team’s Confluence pages.

Created additional Confluence pages and reports for use in reporting during team planning, grooming, retrospectives, S2 and S3 meetings. Updated team roadmaps before use of Agilecraft.

Used and trained team members in use of Jira for creation and maintenance of stories.

Reviewed stories and Jira entries bi-weekly with team to verify team progress versus commitment during sprint and PI.

Brought teams Agilecraft pages up to date, showing true status of Product and Sprint Backlogs.

Updated Agilecraft pages to show correct status of enhancements, dependencies, and error fixes for modules developed or modified by team

Used and trained team members in use of Agilecraft so team was correctly informed during daily S2 and weekly S3 meetings with the RTE, management and other Scrum Masters.

DiSys - Capital One March 2018 - July 2019

Agile Coach/Scrum Master/Agile Delivery Lead/Project Manager/BA

Worked as a Scrum Master for six teams within D4 varying in size from 8 to 13 members

These were four SCRUM teams and two KANBAN teams. Helped two additional teams transition completely from Kanban to Scrum and trained all teams on use of SAFe as utilized as Capital One. Projects involved migration of Tables and Databases to Cloud from Capital One, utilizing Amazon Web Services (AWS).

Responsibilities:

Ensured team members received AWS training where required and requested.

Trained all teams in how to hold sprint and PI Planning sessions, daily stand ups and grooming sessions, along with sprint retrospectives.

Transitioned team from Kanban to Scrum by familiarizing people with sprints and PIs.

Created team Confluence pages and reports for use in reporting during team planning, grooming, retrospectives, S2 and S3 meetings.

Updated team roadmaps throughout each sprint and prior to each PI.

Used and trained team members, new Scrum Masters and interns in use of Jira for creation and maintenance of stories.

When management wished to move me to handling other teams to bring them back on track and within constraints, I simultaneously trained two other Scrum Masters in Agile Methodologies, Jira and Confluence

Reviewed stories and Jira entries bi-weekly with team to verify team progress versus commitment during sprint and PI.

Created new Jira team pages when required, closed, and opened sprints for each team at start/end of sprints.

Participated in PI report and planning sessions, including documentation and assignment of dependencies, and created those in Jira.

Gap in employment- family health matters June 2014 - March 2018

Responsibilities:

Obtained Agile Expert Certification Scrum Master Certification, Scrum Developer certification

Apex - Capital One April 2014 - May 2014

Project Manager

Established command center and call bridge for Windows XP/Office 2003 to Windows 7/Office 2007 migration project.

Responsibilities:

Supported the migration effort by using technicians, scheduling resources and allotting units for technical support as issues arose. Assisted on-site technicians with resolution of technical problems by offering hands-on support.

Completed and presented daily reports of planned and completed migrations, along with issues and resolutions.

Stefanini – Capital One May 2013 - November 2013

Sr Scrum Master/Project Manager/Business Analyst/PMO

Lead the analysis effort between Capital One and HSBC for Domain Name Change and Separation, as part of the master plan.

Responsibilities:

Acted as a Scrum Master for three projects involved in the movement of applications between Capital One and HSBC. Monitored and analyzed DNS traffic between Capital One and HSBC Networks.

Led high level sessions with executives across both organizations for program plan and schedule development.

Led daily stand-up meetings, reviews, retrospectives and sprint and release planning to drive and implement Agile framework.

Escalated and resolved cross project issues by generating remediation plans with the DNS teams, engineers, and application managers. Supported teams in the creation of an effective change management process.

Collaborated with teams to create communication plans and documents to ensure that clear, consistent messaging was provided to the various levels of the organization, both for the assessment process and the potential Agile roll-out.

Took over PMO duties at request of Director, summarized reports and invoices and presented findings to executives.

Utilized VersionOne to plan and manage project.

Functioned as Chief Scrum Master to assist three Scrum Masters that had issues with team velocity and budget, successfully acted as Change Manager for these Scrum Masters deliverables to ensure they were delivered within the Constraint

Apex - MetLife February 2011 - May 2012

Agile Coach/Sr Project Manager/Track Lead

Functioned as the lead for the AIX software upgrade program, involving an OS upgrade to over 1,800 servers.

Responsibilities:

Responsible for project plan, schedule, budget, and resource allocations for the eighteen-month program.

Set up PMO for client and was instrumental in “buy-in” from upper management for processes, procedures, and standardized reporting.

Allowed break-out of resources from a vertical structure to a more process-driven environment. Responsible for reporting, managing, and leading these other Project Managers toward completion of Program

Also functioned as Project Manager/Track lead with responsibilities for up to 12 other Project Mangers.

Introduced Scrum to MetLife to re-gain control of a project that had changing priorities.

Familiarized teams with daily stand ups, sprint reviews and planning sessions and other Scrum methodologies

Collabera – Capital One April 2010 - December 2010

Scrum Master/Project Manager

Worked as a Project Manager for Capital Ones’ Re-Platforming Program, moved Capital Ones’ lines of Busines from PHP platform to portal.

Responsibilities:

Managed large infrastructure project to upgrade Capital One web and application servers to Red Hat 5 and .NET.

Developed concept and tested/installed system health checks.

Managed risk, budget, scope and schedule with respect to constraints.

Responsible for acquisition, allocation, and management of technical staff. Worked with client leads, Business Systems Analysts, and outside vendors to make the transition as smooth as possible.

Envisioned, set up and tested new DR system for the new infrastructure.

Utilized VersionOne to monitor and manage Agile projects.

Managed three Scrum Masters to ensure deliverables completed on time, also acted as Change Manager for these Scrum Masters

Completed project on time and within budget constraints.

Computer Sciences Corporation (CSC) July 1997 - May 2009

Scrum Master/Project Manager

Acted as the Scrum Master and Project Manager for various Oracle database upgrades and installation projects.

Responsibilities:

Held daily 15-minute stand-up meetings to implement Agile methodologies and track scope of project.

Responsible for sprint and release planning and retrospective.

Supported teams in the creation of an effective change management process.

Collaborated with teams to create communication plans and documents to ensure that clear, consistent messaging was provided to the various levels of the organization, both for the assessment process and the potential Agile roll-out.

Successfully lead and executed fixed price project upgrading DW/BI for Nortel on .NET framework.

Completed project on time, within budget and ahead of schedule resulting in CSC being awarded two additional upgrade projects stipulating a “no change in project manager” clause.

Both projects were completed on time and within budget increasing earned value for division, this lead to both greater client satisfaction with delivered products and increased income for CSC.

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