Arle Villarreal

Lakewood, WA *****

adv23q@r.postjobfree.com

+1-253-***-****

Authorized to work in the US for any employer Work Experience

Office Assistant/ Dispatch

Envirosmart Solution Inc. - Kent, WA November 2022 to December 2022

Answered phones, scheduled appt.

Operations Assistant

CEVA Logistics - Auburn, WA September 2021 to October 2022

I invoice for their customs exam site.

Test Site Field Operations

Curative/ contracted by Yohh May 2021 to August 2021

Instructed patients on how to take COVID test. Register patients for testing, keeping patients calm and assisting with their children.

Valet @St. Joseph’s Medical Center

ABM Industries - Tacoma, WA September 2020 to May 2021

· Assist new arrivals with check in

· Park cars for patients

· Give directions to locations as needed · Accompany patients/ guests if needed · Retrieve cars when ready to leave

· Comfort patients/ guests as needed

Warehouse Associate

Amazon Kent - WA.

April 2020 to August 2020

· Packing large single items for shipping

· Assist other departments as needed

· Sort packages for shipping by zip codes/ and or location

· Quality control counting items for inventory

· Mark locations of defective or damaged items

· Mark locations of items not put away when received in the correct locations · Use of RF scanners

Shipping & Receiving Clerk I

XPO Logistics - Tacoma, WA June 2019 to February 2020

· Assign trailers/dock doors to all trailers in accordance with product location, delivery & pick up times · Print Bill of Lading for miscellaneous outbound loads.

· Keep all daily paperwork in numerical order throughout the shift and run reports to cross-reference documentation accuracy.

· Communicate daily events (i.e., special notices and any other shift issues) to incoming staff to facilitate a smooth transition from shift to shift.

Scheduler – Wave Planner

Americold Fife - WA February 2019 to June 2019

· Scheduled drivers for deliveries and pickups for different companies

· Utilized multiple programs to manage inventory, created Bills of Lading and correspondence using Office 365, 2016 & 2013 Outlook, Excel, Word, Power Point,

One Note and AS400.

· Directed drivers to doors for loading and unloading

· Prioritized the duties of the warehouse to achieve the daily workload

· Sent hourly reports for supervisors and customers to update on daily workload

· Managed shortages for each load

· Communicated and updated staff on daily events.

· Use of RF scanners

Customer Service Specialist/ Accounting Clerk

Infinity Global Xpress - Sumner, WA July 2018 to November 2018

· Utilized programs to locate drivers for our customer’s loads. TMS, RTS, DAT,

Truck stop.

· A/R & A/P, invoicing.

· Multi line phones, spreadsheets utilizing office programs, tracking driver’s progress.

Billing Clerk

Dometic - North America - Sumner, WA February 2017 to June 2018

· Utilized many programs to keep track of inventory, create BOL’s and daily correspondence: Office 365, 2016 & 2013 Outlook, Excel, Word, Power Point, One

Note also AS400

· Manage many customers for shipping

· Utilizing knowledge of shipping and receiving procedures, examine all incoming documentation and correspond with carriers and/or vendor to resolve any discrepancies.

· Made sure to update all routing guides for all companies we shipped to.

· Allocate orders and reconcile any product shortages (inventory and adjusting our various systems with correct stock counts)

· Contacting carriers for load pickups.

· Making and Print Bill of Lading for miscellaneous outbound loads.

· Keep all daily paperwork in order throughout the shift and run reports to cross-reference documentation, accuracy.

· Maintained office supplies requested orders as needed

· Communicate daily events (i.e., special notices and any other issues) with all office staff.

· Updating spreadsheets with planned outbound inventory to various companies

· Training of staff ( billing, office procedure, warehouse with what is needed for accurate billing)

· Use of RF scanners to pick orders, receive inventory and check locations of inventory.

· Worked with various office equipment printers, copiers, zebra label printers and multi-line phone systems

· Use of stand up forklift and pallet jacks

Customer Service Supervisor for 3PL Distribution

Distribution Resources - Kent, WA November 2010 to November 2016

· Manage many accounts for shipping

· Answered phones and fielded calls for upper management

· Utilizing knowledge of shipping and receiving procedures, examine all incoming documentation and correspond with carriers and/or vendor to resolve any discrepancies.

· Utilized different programs for printing out orders (Blue Cherry, Shopify, SPS

IMS Kent

April 2004 to November 2010

Programming of set top boxes

· Prepared cable boxes for reprogramming

· Performed various test to make sure boxes where workable (quality control)

· Maintained hours for all employee’s

· Assisted management with inventory

· Maintained all office supplies

· Maintained all files for management

· Assisted with spreadsheets

· Trained and assisted others in learning the steps for reprogramming and various test that were performed.

· Prepared inventory for shipments

Sold Insurance- Auto, Home and Commercial

Farmers Insurance - Sumner, WA May 1995 to April 2004

· Set up and Maintained customers policies · Used AS400 and internet based programs · Microsoft office: outlook, excel, word

· Ordered office supplies

· Inspected property

· Supervised office staff

Commerce, AIMS, QuickBooks, Apparel Magic to Name a Few). Office

· Made sure to update all office and shipping staff on new routing guides for all companies we shipped to. · Allocate orders and reconcile any product shortages (inventory and adjusting our various systems with correct stock counts)

· Contacting carriers for load pickups.

· Making and Print Bill of Lading for miscellaneous outbound loads.

· Keep all daily paperwork in numerical order throughout the shift and run reports to cross-reference documentation accuracy.

· Maintained office supplies and ordered as needed

· Communicate daily events (i.e., special notices and any other issues) with all office staff.

· Updating spreadsheets with planned outbound inventory to various companies

· Maintained all the hours for our various temp employee’s

· Supervise 10+ office staffer, assisted with questions, training, discrepancies and double checking to make sure all BOL’s went out correctly.

· Worked with various office equipment printers, copiers, zebra label printers, fax machines and multi- line phone systems

· Use of motorized pallet jacks

Education

High school diploma in Business

Sumner High School - Sumner, WA

September 1982 to June 1985

Some college

Skills

• Insurance Sales

• Account Management

• Valet Parking

• Pallet Jack

• Microsoft Excel

• Customer service

• Logistics

• Management

• Multi-line Phone Systems • Load & Unload

• Shipping & Receiving

• Office Management

• Administrative Experience • Order Picking

• QuickBooks

• Microsoft Powerpoint

• Microsoft Outlook

• Accounts Receivable

• Microsoft Office

• Office experience

• Communication skills

• Time management • AS400

• Microsoft Word

• 10 key typing

• Computer skills • Math

• Data entry

• Leadership

• Hazmat

• Supervising experience

• Supply chain

• Typing

• Inventory Control

• Warehouse Experience

• Freight Experience

• Accounts Payable

• SAP

• 3PL

• Phone etiquette

• Accounting

• Analysis skills

• Negotiation

• Order management system • Sales

• Sales support

Certifications and Licenses

Driver's License

Assessments

Warehouse associate — Highly Proficient

March 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient

Advanced attention to detail — Proficient

May 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Basic attention to detail — Proficient

September 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer service — Expert

April 2021

Identifying and resolving common customer issues Full results: Expert

Administrative support professional fit — Familiar

May 2021

Measures the traits that are important for successful administrative support professionals Full results: Familiar

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Security guard skills — Proficient

March 2020

Assessing risks, enforcing security standards, and handling complaints. Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient

June 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Customer service manager — Highly Proficient

June 2021

Managing customer service representatives and resolving customer issues Full results: Highly Proficient

Warehouse shift leader — Highly Proficient

September 2022

Supervising warehouse staff and maintaining safety and security standards Full results: Highly Proficient

Customer focus & orientation — Proficient

August 2022

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Expert

April 2021

Identifying and resolving common customer issues Full results: Expert

Warehouse shift leader — Highly Proficient

September 2022

Supervising warehouse staff and maintaining safety and security standards Full results: Highly Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Scheduling — Proficient

October 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Delivery driver — Proficient

December 2022

Interpreting instructions or signs and solving problems Full results: Proficient

Customer service — Proficient

April 2021

Identifying and resolving common customer issues Full results: Proficient

Customer focus & orientation — Proficient

August 2022

Responding to customer situations with sensitivity Full results: Proficient

Warehouse safety — Expert

January 2023

Using safe practices in a warehouse setting Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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