Tashanna Allen
Tupelo, MS *****
**********@*****.***
Highly enthusiastic customer service professional with 5 years client interface experience. Core Strengths
• Strong organizational skills
• Active listening skills
• Sharp problem solver
• Courteous demeanor
• Energetic work attitude
• Adaptive team player
• Telecommunication skills
Authorized to work in the US for any employer
Work Experience
Correctional Officer
CoreCivic - Mississippi
June 2018 to February 2021
My position was to do security check,cell check,head count, and keep inmates and myself safe . I also was a maintenance officer patrolling the halls and posts Receptionist
Oxford HealthCare - Southaven, MS
April 2015 to November 2017
Took and received calls assisted customers and filed papers daily made new files for new customers Customer Service Representative
Speedee Cash - Hornlake
September 2016 to February 2017
Took and received calls daily assisted customers with advance loans and title loans took payments and filed papers
Education
High school diploma in Law and Criminal Justice
Kaplan University
August 2015 to May 2018
Skills
• Front Desk (3 years)
• Front Office (2 years)
• Reception (2 years)
• Call Center (2 years)
• Security
• Telecommunication
• Writing Skills
• Legal Research
• Case Management
• Negotiation
• Microsoft Outlook
• Customer Service
• Proofreading
• Assembly
• Employee evaluation
• Maintenance
• Manufacturing
• Precision measuring instruments
• Law Enforcement
• Supervising Experience
• Troubleshooting
• Sales
• Customer support
Links
http://**********@*****.***
Additional Information
Skills
• Professional and friendly
• Careful and active listener
• Multi-tasking
• Time Management
• Computer Proficiency (Microsoft Office, Excel, & Powerpoint)