Christopher Basinger

West Valley City, UT ***** adv22i@r.postjobfree.com +1-385-***-****

If you are looking to add a motivated problem solver with superior customer relations skills to your team that has successfully achieved growth in numbers and staff members in multiple departments and has received multiple awards within the community then I am your man!

Work Experience

Delivery Driver

Uber/Uber Eats/Amazon - Salt Lake County

April 2020 to Present

As a deliver driver for Uber I would be up passengers and take them to their destination and sometimes wait for them to bring them back to their destination at that time. As a Driver for Uber Eats I would pick up and at times even order the customers food or grocery items (shopping) and bring them to their required location. As a contractual Amazon Delivery Driver I need deliveries for two separate Amazon DSP’s and would load up my car with small packages after all of their employees loaded up and left the hubs and deliver them to the customers.

Owner

Rainbow Club - Salt Lake City, UT

January 2014 to July 2017

Interfaced With Clients, Communication Skills, Resolved Client Conflicts, Credit

Transactions, Host events, Get sponsors, Pick charities, Event planning for charities, Handle Cash, Credit Card Transactions, Accounting, Bookkeeping, Auditing, Check Writing, Deposits, Creating Spreadsheets for volunteers and their hours and shifts, Spreadsheets for deposits, Spreadsheets for events, Spreadsheets of groups with the day/time/amount raised/attendance for that event as well as who the sponsor was.

• I closed down this company in order to focus my attention on school.

Aerie President & State Trustee

Fraternal Order of Eagles 4th - Murray, UT June 2015 to December 2016

As an Aerie president my job was to embody, maintain, and create Harmony within the area and its members as I stand at the station of equality ensuring that

Justice and fairness shine through, Bring order to the meetings, Attend all functions, appoint all Committees and Bylaw Chairman, Sunday morning breakfast,

Appoint non-seated offices, and Pick the president's project. As a State Aerie Trustee, my job is to secure the grounds, setup, and teardown at all state functions, handle the money, raffle prizes, and raffle tickets, ensure the safety of all its members and guests at any state function, and to attend all state functions and visitations.

• I left and stepped down from my position due to medical reasons resulting in surgery.

Shift Manager

Pizza Hut - Taylorsville, UT

June 2015 to November 2016

Open store, Ops Check off list, Scheduling, Food, and Soda ordering by checking what we have in stock on a spreadsheet and entering and ordering what it states that we need to have on hand, Answering phones and entering what they would like ordered/delivered and or carryout/how they are paying, Taking money, Preparing and cooking orders. Close store entering the nightly counts into the spreadsheet for that, Banking, entering the safe count/money on hand/what is being deposited, managing the store and addressing problems/concerns/employees, stocked, cleaning, prep, organizing, running store errands, deliver food and enter what I am taking out of the store and what I had delivered whether it was successful or returned as well as my driver count out with how much I need to give the store the number of orders taken and my overage or shortage.

• I left here due to no room for growth or opportunities.

Receptionist and Personal Assistant

One Stop - Sandy, UT

January 2015 to April 2015

Answered incoming calls by addressing customer inquiries, solving problems, and providing information, Outbound calling/emailing clients reminding them of their next day appointments, Scheduling Client Appointments, Credit transactions, Politely assisted customers in person and via telephone, Recipient of multiple positive reviews acknowledging dedication to excellent customer service, Directed calls to appropriate individual(s), Created Spreadsheets of all customer's/1st/2nd/3rd contact, Spreadsheets of their information and if they scheduled a time to return the following year.

• I left here because the contract ended.

Administrative Assistant

Utah Pride Center - Salt Lake City, UT

January 2012 to January 2012

Answer phones and put into the spreadsheet the information and why they were calling, Greeting patrons, Schedule groups and enter them into the spreadsheet that I created for that, Answer questions, Schedule volunteers and enter the information into the spreadsheet and sending all of their schedules for each month via email, Going through the library and creating a spreadsheet for all the inventory and creating a check-in and out system. Filing, Audit (pulled files and paperwork for the Auditor, answering his questions and working side by side with him for 2 months out of every year), Accounting duties: cutting checks and did bank deposits, Ordering office supplies and entering them into a spreadsheet, Assisting 8 staff members with their needs and their spreadsheets, Creating a spreadsheet of the donors and their information, Managed 24 volunteers/18 Groups/and thousands of community members and entered them all into a spreadsheet, Creating Spreadsheets for volunteers and their hours and shifts, Spreadsheets for deposits, Spreadsheets for events, Train, Human relations, Coaching, Counseling, Spreadsheets of groups with the day/time/room they rent/their name, Spreadsheets of the staff/their birthdays/their hours/the days they work, Helped in creating their webpage, Advertising, Marketing, etc.

• I left here to close down a non-profit and then start up my own business.

Education

Bachelor's degree in Technical Business Administration/HR Management

Southern New Hampshire University - Manchester, NH

February 2022 to Present

Associate's degree in Liberal Arts & Sciences

Southern New Hampshire University - Manchester, NH

August 2018 to February 2022

Skills

•Trusted key holder

•Customer Satisfaction

•Creative problem solver

•Data Entry

•Active Listening

•Strong Organizational

•Positive Customer Experiences

•Team Player

•First Call Resolutions

•Energetic Work Attitude

•Quick Learner

•Dedicated Representative

•Conflict Resolution

•Resolved Product Issues

•Interfaced with Clients

•Credit Transactions

•Customer Inquiries

•Effective Trainer

•Additional Revenue Upselling

•Shadow Training

•MS Office proficient

•Strong Client Relations

•Cash Flow Management

•Marketing

•Credit Card Processing • Advertising

•Multi-line Phone Talent

•Fundraising

•Team Building

•Event Planning

•Coaching

•Successful Recruiter

•Contributed to Company Success

•Weekly, Monthly, Yearly Reports

•Auditing

•HIPAA

•Bookkeeping

•Delivery Driver Experience

•Personal Assistant Experience

•Payroll

•Cold Calling

•Office Management

•Accounting

•Accounts Receivable

•Microsoft Outlook

•Writing Skills

•Interviewing

•Accounts Payable

•Shift Management

•Research

•Management

•Merchandising

•Sales

•Negotiation

•Microsoft Powerpoint

•Driving

•Communication skills

•Customer service

•Box truck

•Basic maths

•English

•Warehouse experience

•Van driver

Certifications and Licenses

Driver's License

Food Handler Certification

Assessments

Administrative support professional fit — Proficient

June 2022

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Administrative assistant/receptionist — Proficient

April 2022

Using basic scheduling and organizational skills in an office setting

Full results: Proficient

Attention to detail — Highly Proficient

April 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Customer service — Proficient

April 2022

Identifying and resolving common customer issues Full results: Proficient

Call center customer service — Expert

June 2022

Demonstrating customer service skills in a call center setting

Full results: Expert

Medical receptionist skills — Proficient

April 2022

Managing physician schedules and maintaining accurate patient records

Full results: Proficient

Customer focus & orientation — Proficient

April 2022

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

April 2022

Tendency to be reliable, dependable, and act with integrity at work

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient

April 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Retail customer service — Proficient

April 2022

Responding to customer situations in a retail setting

Full results: Proficient

Sales skills — Familiar

June 2022

Influencing and negotiating with customers Full results: Familiar

Supervisory skills: Motivating & assessing employees — Familiar

April 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar

Delivery driver — Proficient

April 2022

Interpreting instructions or signs and solving problems

Full results: Proficient

Workplace safety — Familiar

June 2022

Using safe practices at work Full results: Familiar

Cooking skills: Basic food preparation — Highly Proficient

June 2022

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Highly Proficient

Management & leadership skills: Impact & influence — Proficient

April 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Data entry: Attention to detail — Expert

June 2022

Maintaining data integrity by detecting errors

Full results: Expert

Recruiting — Familiar

July 2022

Managing the candidate sourcing and selection process

Full results: Familiar

Case management & social work — Familiar

October 2022

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams Full results: Familiar

Basic computer skills — Familiar

October 2022

Performing basic computer operations and troubleshooting common problems Full results: Familiar

Supervisory skills: Motivating & assessing employees — Familiar

October 2022

Motivating others to achieve objectives and identifying improvements or corrective actions

Full results: Familiar

Customer service — Proficient

April 2022

Identifying and resolving common customer issues Full results: Proficient

Work style: Reliability — Proficient

April 2022

Tendency to be reliable, dependable, and act with integrity at work

Full results: Proficient

Delivery driver — Proficient

April 2022

Interpreting instructions or signs and solving problems

Full results: Proficient

Food service: Customer situations — Proficient November 2022

Identifying and addressing customer needs in a food service setting

Full results: Proficient

Early childhood development — Familiar

December 2022

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Familiar

Basic computer skills — Familiar

October 2022

Performing basic computer operations and troubleshooting common problems Full results: Familiar

Sales skills — Familiar

June 2022

Influencing and negotiating with customers Full results: Familiar

Retail customer service — Proficient

April 2022

Responding to customer situations in a retail setting Full results: Proficient

Front desk agent (hotel) — Proficient

November 2022

Selecting hotel rooms based on requests and identifying errors in hotel data

Full results: Proficient

Scheduling — Proficient

December 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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