Christopher Basinger
West Valley City, UT ***** ***********.********@****.*** +1-385-***-****
If you are looking to add a motivated problem solver with superior customer relations skills to your team that has successfully achieved growth in numbers and staff members in multiple departments and has received multiple awards within the community then I am your man!
Work Experience
Delivery Driver
Uber/Uber Eats/Amazon - Salt Lake County
April 2020 to Present
As a deliver driver for Uber I would be up passengers and take them to their destination and sometimes wait for them to bring them back to their destination at that time. As a Driver for Uber Eats I would pick up and at times even order the customers food or grocery items (shopping) and bring them to their required location. As a contractual Amazon Delivery Driver I need deliveries for two separate Amazon DSP’s and would load up my car with small packages after all of their employees loaded up and left the hubs and deliver them to the customers.
Owner
Rainbow Club - Salt Lake City, UT
January 2014 to July 2017
Interfaced With Clients, Communication Skills, Resolved Client Conflicts, Credit
Transactions, Host events, Get sponsors, Pick charities, Event planning for charities, Handle Cash, Credit Card Transactions, Accounting, Bookkeeping, Auditing, Check Writing, Deposits, Creating Spreadsheets for volunteers and their hours and shifts, Spreadsheets for deposits, Spreadsheets for events, Spreadsheets of groups with the day/time/amount raised/attendance for that event as well as who the sponsor was.
• I closed down this company in order to focus my attention on school.
Aerie President & State Trustee
Fraternal Order of Eagles 4th - Murray, UT June 2015 to December 2016
As an Aerie president my job was to embody, maintain, and create Harmony within the area and its members as I stand at the station of equality ensuring that
Justice and fairness shine through, Bring order to the meetings, Attend all functions, appoint all Committees and Bylaw Chairman, Sunday morning breakfast,
Appoint non-seated offices, and Pick the president's project. As a State Aerie Trustee, my job is to secure the grounds, setup, and teardown at all state functions, handle the money, raffle prizes, and raffle tickets, ensure the safety of all its members and guests at any state function, and to attend all state functions and visitations.
• I left and stepped down from my position due to medical reasons resulting in surgery.
Shift Manager
Pizza Hut - Taylorsville, UT
June 2015 to November 2016
Open store, Ops Check off list, Scheduling, Food, and Soda ordering by checking what we have in stock on a spreadsheet and entering and ordering what it states that we need to have on hand, Answering phones and entering what they would like ordered/delivered and or carryout/how they are paying, Taking money, Preparing and cooking orders. Close store entering the nightly counts into the spreadsheet for that, Banking, entering the safe count/money on hand/what is being deposited, managing the store and addressing problems/concerns/employees, stocked, cleaning, prep, organizing, running store errands, deliver food and enter what I am taking out of the store and what I had delivered whether it was successful or returned as well as my driver count out with how much I need to give the store the number of orders taken and my overage or shortage.
• I left here due to no room for growth or opportunities.
Receptionist and Personal Assistant
One Stop - Sandy, UT
January 2015 to April 2015
Answered incoming calls by addressing customer inquiries, solving problems, and providing information, Outbound calling/emailing clients reminding them of their next day appointments, Scheduling Client Appointments, Credit transactions, Politely assisted customers in person and via telephone, Recipient of multiple positive reviews acknowledging dedication to excellent customer service, Directed calls to appropriate individual(s), Created Spreadsheets of all customer's/1st/2nd/3rd contact, Spreadsheets of their information and if they scheduled a time to return the following year.
• I left here because the contract ended.
Administrative Assistant
Utah Pride Center - Salt Lake City, UT
January 2012 to January 2012
Answer phones and put into the spreadsheet the information and why they were calling, Greeting patrons, Schedule groups and enter them into the spreadsheet that I created for that, Answer questions, Schedule volunteers and enter the information into the spreadsheet and sending all of their schedules for each month via email, Going through the library and creating a spreadsheet for all the inventory and creating a check-in and out system. Filing, Audit (pulled files and paperwork for the Auditor, answering his questions and working side by side with him for 2 months out of every year), Accounting duties: cutting checks and did bank deposits, Ordering office supplies and entering them into a spreadsheet, Assisting 8 staff members with their needs and their spreadsheets, Creating a spreadsheet of the donors and their information, Managed 24 volunteers/18 Groups/and thousands of community members and entered them all into a spreadsheet, Creating Spreadsheets for volunteers and their hours and shifts, Spreadsheets for deposits, Spreadsheets for events, Train, Human relations, Coaching, Counseling, Spreadsheets of groups with the day/time/room they rent/their name, Spreadsheets of the staff/their birthdays/their hours/the days they work, Helped in creating their webpage, Advertising, Marketing, etc.
• I left here to close down a non-profit and then start up my own business.
Education
Bachelor's degree in Technical Business Administration/HR Management
Southern New Hampshire University - Manchester, NH
February 2022 to Present
Associate's degree in Liberal Arts & Sciences
Southern New Hampshire University - Manchester, NH
August 2018 to February 2022
Skills
•Trusted key holder
•Customer Satisfaction
•Creative problem solver
•Data Entry
•Active Listening
•Strong Organizational
•Positive Customer Experiences
•Team Player
•First Call Resolutions
•Energetic Work Attitude
•Quick Learner
•Dedicated Representative
•Conflict Resolution
•Resolved Product Issues
•Interfaced with Clients
•Credit Transactions
•Customer Inquiries
•Effective Trainer
•Additional Revenue Upselling
•Shadow Training
•MS Office proficient
•Strong Client Relations
•Cash Flow Management
•Marketing
•Credit Card Processing • Advertising
•Multi-line Phone Talent
•Fundraising
•Team Building
•Event Planning
•Coaching
•Successful Recruiter
•Contributed to Company Success
•Weekly, Monthly, Yearly Reports
•Auditing
•HIPAA
•Bookkeeping
•Delivery Driver Experience
•Personal Assistant Experience
•Payroll
•Cold Calling
•Office Management
•Accounting
•Accounts Receivable
•Microsoft Outlook
•Writing Skills
•Interviewing
•Accounts Payable
•Shift Management
•Research
•Management
•Merchandising
•Sales
•Negotiation
•Microsoft Powerpoint
•Driving
•Communication skills
•Customer service
•Box truck
•Basic maths
•English
•Warehouse experience
•Van driver
Certifications and Licenses
Driver's License
Food Handler Certification
Assessments
Administrative support professional fit — Proficient
June 2022
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Administrative assistant/receptionist — Proficient
April 2022
Using basic scheduling and organizational skills in an office setting
Full results: Proficient
Attention to detail — Highly Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Customer service — Proficient
April 2022
Identifying and resolving common customer issues Full results: Proficient
Call center customer service — Expert
June 2022
Demonstrating customer service skills in a call center setting
Full results: Expert
Medical receptionist skills — Proficient
April 2022
Managing physician schedules and maintaining accurate patient records
Full results: Proficient
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient
April 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Retail customer service — Proficient
April 2022
Responding to customer situations in a retail setting
Full results: Proficient
Sales skills — Familiar
June 2022
Influencing and negotiating with customers Full results: Familiar
Supervisory skills: Motivating & assessing employees — Familiar
April 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar
Delivery driver — Proficient
April 2022
Interpreting instructions or signs and solving problems
Full results: Proficient
Workplace safety — Familiar
June 2022
Using safe practices at work Full results: Familiar
Cooking skills: Basic food preparation — Highly Proficient
June 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Highly Proficient
Management & leadership skills: Impact & influence — Proficient
April 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Data entry: Attention to detail — Expert
June 2022
Maintaining data integrity by detecting errors
Full results: Expert
Recruiting — Familiar
July 2022
Managing the candidate sourcing and selection process
Full results: Familiar
Case management & social work — Familiar
October 2022
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams Full results: Familiar
Basic computer skills — Familiar
October 2022
Performing basic computer operations and troubleshooting common problems Full results: Familiar
Supervisory skills: Motivating & assessing employees — Familiar
October 2022
Motivating others to achieve objectives and identifying improvements or corrective actions
Full results: Familiar
Customer service — Proficient
April 2022
Identifying and resolving common customer issues Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Delivery driver — Proficient
April 2022
Interpreting instructions or signs and solving problems
Full results: Proficient
Food service: Customer situations — Proficient November 2022
Identifying and addressing customer needs in a food service setting
Full results: Proficient
Early childhood development — Familiar
December 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Familiar
Basic computer skills — Familiar
October 2022
Performing basic computer operations and troubleshooting common problems Full results: Familiar
Sales skills — Familiar
June 2022
Influencing and negotiating with customers Full results: Familiar
Retail customer service — Proficient
April 2022
Responding to customer situations in a retail setting Full results: Proficient
Front desk agent (hotel) — Proficient
November 2022
Selecting hotel rooms based on requests and identifying errors in hotel data
Full results: Proficient
Scheduling — Proficient
December 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.