N A N C Y G MORENO

SKILLS

CDK

CRM Software

DealerTrack

Marketing

Negotiation

Recruiting

Leadership

Inside Sales

Credit Analysis

Underwriting

Supervisor

Goal Driven

Neat and organized

Collaborative and efficient

Meticulous attention to detail

Bilingual (English and Spanish)

Microsoft and Excel experience

+1-708-***-****

2506 N Marmora Ave

adv21y@r.postjobfree.com

Acquire credit approval, and prepare loan documentation. Complete the bill-out process of sold vehicles.

Process the paperwork of sold vehicles from the F&I Department as per lender requirements. Calculate my commission deals for payroll.

Collect deals missing stips and fund deals promptly. Process trade-ins and pay off checks to corresponding lenders promptly. Propose Warranty Products to benefit and enhance their vehicle and ownership experience. Maintained high customer satisfaction and worked closely with lenders to preserve competitive interest rates and financing programs.

Trained and supervised other F&I assistants and comprehensively explained aftermarket products and extended warranties to present to customers to successfully drive the company's growth. Implement dealership policies and procedures, ethical behavior, and values. As well as local, state, and federal regulations

Perform various other accounting responsibilities and business requirements as assigned. Responsible for reviewing the customer documents and ensuring the salesperson completed the application correctly for a smooth process. Also, confirm the agreed-upon sales figures and consult with the customer to determine wants and needs that best fit their budget. Throughout the years working here, I gained much experience and worked in all departments, from the receptionist to the service department to sales to the current F&I position.

Furthermore, I worked closely with the sales team to achieve sales goals and with the customers to ensure the best Finance and Insurance options.

Capital Motors Credit F&I Manager / Biller Specialist June 2014 – December 2021 As a highly-qualified Real Estate Legal Assistant, I provided administrative and project support to the Real Estate Legal Attorneys. My duties included coordinating team and client meetings; preparing closing documents for clients we represented to buy or sell a home. Furthermore, I reviewed title to real property title insurance; coordinated the scheduling of closings; obtained lien searches, utility bills, and judgments; and examined records such as deeds, plats, mortgages, and chain of title. In addition, I searched tax records to determine if any delinquent taxes were due. Also processed outgoing wires, searched for incoming wires; recorded liens, mortgages, and courthouse; And performed other administrative support, such as handling phones and department mail, maintaining the filing system, and organizing and managing the calendar of the Real Estate Legal department. Martinez Law Firm Real Estate Legal Assistant January 2022 – May 2023 WILBUR WRIGHT COLLEGE

AS Associate in Science

Chicago, IL

GENERAL ASSEMBLY

CHICAGO

Front-End Web Development

Chicago, IL January 2023 –

Education

F&I Manager Training I

September 2019

Certifications

WORK EXPERIENCE

Accomplished and Dynamic F&I Assitant Manager with successful experience in the auto industry. Comfortable contributing new ideas that drive the company's growth; I am respectful, focused, organized, and neat; additionally have excellent written, oral, and interpersonal communication skills. Can remain calm and poised even in high pressured situations. PROFILE

Ole Auto Sales Billing Specialist / F&I Manager May 2022 – March 2023 Title and plate registration.

Review vehicle deals for accuracy and missing documents Offer, explain, and close customers with Extended Warranty plans and other products. Process trade-ins and make ensure steps were followed promptly and accurately. Assemble, review, submit, and track funding packages per lender requirements. Post funding notices of contracts and deals in transit. Work closely with the sales team to fund deals quickly. Calculate Commission on my deals

As Billing Specialist / F&I Manager, I ensured the proper bill-out process of vehicles sold and verified that all deal documents were signed and adequately completed. In addition, I handled all areas of vehicle deals and other office tasks;

Available upon request

References

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