Office Assistant Customer Service
Resume:
Noelle DeNault
****************@*****.***
SUMMARY OF QUALIFICATIONS:
10+ years of customer service experience and high-level administrative support in non-profit and for-profit companies
Advanced communication skills, both written and verbal
Responsible for cash receipts into four digits
Broad customer service experience and skill set
A/R, A/P and IT problem resolution experience
Strong team player and strong team leader
Robust work ethic, with or without supervision
GIRL FRIDAY VIRTUAL OFFICE SERVICES - 6/2012-Present Virtual Office Assistant, Owner
Sole proprietor of a full-service virtual office support business
Custom-tailored business solutions suited to each client; consumer communications management, business calendar maintenance; worldwide travel management; proof-reading/transcription/ghost-writing; foreign and domestic business incorporations; whole-office relocations; concierge services
CORE (COMMUNITY ORGANIZED RELIEF EFFORT) - 01/2021-09/2021 Program Associate, Dodger Stadium
Worked closely with medical professionals and patients. Provided iPad-assisted registration/check-ins, troubleshot, assisted with the administration of both Covid-19 tests and Covid-19 vaccinations, and the presentation of new CDC proof-of-vaccination documentation. HIPAA Certified
THE FASHION HOUSE INC. - 3/2006-1/2012 Executive Assistant
Provided executive support to the CEO of a rapidly expanding haute couture women’s designer footwear company
Managed executive’s complex schedule; kept it on-track through incoming business proposals, board meetings and outside business presentations
Prepared materials for local and international meetings
Coordinated extensive, multi-legged international travel
Managed the front office receptionist position and supervised all front desk operations
Negotiated group rates for all employee accommodations attending quarterly industry shows in New York and
Las Vegas
Handled large amounts of confidential information
ROWENTA INC. – 2/2004-11/2006 Sales and Marketing Administrator
Managed a 2.5M cooperative advertising budget
Expanded, coordinated and controlled budget for an ambitious national program of new product demonstrations at Costco grand openings
Remote staffed and managed local demonstrators across the country
Created numerous management tools for National Sales Manager, including quarterly business forecasting spreadsheets for each territory across the country
Managed all aspects of a large-scale office relocation which included complex timing issues, budget parameters and interior architecture decision -making
TODAYS TEMPORARY – 1999-2004 Assistant Operations Manager
Interviewed, oriented, trained and placed temporary employees wherever needed in many different industries in the Seattle area
Developed close communication with clients and partnered with them through heavy conflict resolutions
Managed over 100 temporary employees’ weekly assignment schedules and was responsible for the generation of their live weekly paychecks
SKILLS: Word, Excel, PowerPoint, ACT, Lotus Notes, Ariba, Outlook and many more industry-specific programs; exceptional customer service skills; ability to maintain strict discretion and confidentiality at all times; personable yet professional demeanor. References upon request.
EDUCATION: Bachelor of Arts - University of Washington Certified Graduate - Nat'l Bartending School
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