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Office Assistant Customer Service

Location:
La Puente, CA
Posted:
March 22, 2023

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Resume:

Noelle DeNault

951-***-****

adv209@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

10+ years of customer service experience and high-level administrative support in non-profit and for-profit companies

Advanced communication skills, both written and verbal

Responsible for cash receipts into four digits

Broad customer service experience and skill set

A/R, A/P and IT problem resolution experience

Strong team player and strong team leader

Robust work ethic, with or without supervision

GIRL FRIDAY VIRTUAL OFFICE SERVICES - 6/2012-Present Virtual Office Assistant, Owner

Sole proprietor of a full-service virtual office support business

Custom-tailored business solutions suited to each client; consumer communications management, business calendar maintenance; worldwide travel management; proof-reading/transcription/ghost-writing; foreign and domestic business incorporations; whole-office relocations; concierge services

CORE (COMMUNITY ORGANIZED RELIEF EFFORT) - 01/2021-09/2021 Program Associate, Dodger Stadium

Worked closely with medical professionals and patients. Provided iPad-assisted registration/check-ins, troubleshot, assisted with the administration of both Covid-19 tests and Covid-19 vaccinations, and the presentation of new CDC proof-of-vaccination documentation. HIPAA Certified

THE FASHION HOUSE INC. - 3/2006-1/2012 Executive Assistant

Provided executive support to the CEO of a rapidly expanding haute couture women’s designer footwear company

Managed executive’s complex schedule; kept it on-track through incoming business proposals, board meetings and outside business presentations

Prepared materials for local and international meetings

Coordinated extensive, multi-legged international travel

Managed the front office receptionist position and supervised all front desk operations

Negotiated group rates for all employee accommodations attending quarterly industry shows in New York and

Las Vegas

Handled large amounts of confidential information

ROWENTA INC. – 2/2004-11/2006 Sales and Marketing Administrator

Managed a 2.5M cooperative advertising budget

Expanded, coordinated and controlled budget for an ambitious national program of new product demonstrations at Costco grand openings

Remote staffed and managed local demonstrators across the country

Created numerous management tools for National Sales Manager, including quarterly business forecasting spreadsheets for each territory across the country

Managed all aspects of a large-scale office relocation which included complex timing issues, budget parameters and interior architecture decision -making

TODAYS TEMPORARY – 1999-2004 Assistant Operations Manager

Interviewed, oriented, trained and placed temporary employees wherever needed in many different industries in the Seattle area

Developed close communication with clients and partnered with them through heavy conflict resolutions

Managed over 100 temporary employees’ weekly assignment schedules and was responsible for the generation of their live weekly paychecks

SKILLS: Word, Excel, PowerPoint, ACT, Lotus Notes, Ariba, Outlook and many more industry-specific programs; exceptional customer service skills; ability to maintain strict discretion and confidentiality at all times; personable yet professional demeanor. References upon request.

EDUCATION: Bachelor of Arts - University of Washington Certified Graduate - Nat'l Bartending School



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