Desk Receptionist Records Specialist
Resume:
TAMMY BAUMANN
***************@*****.***
PROFESSIONAL SUMMARY
• HIPAA proficiency and awareness of proper procedure regarding sensitive information
• Five years of physician billing and coding experience
• Providing personalized potential patient cost estimates related to healthcare services
• Processing bills, claims, payments, appeals, and refunds for patient accounts as well as assisting with making decisions and responding to grievances and corresponding in a timely manner
• Verifying insurance and checking eligibility and navigating through insurance portals
• Adept with SAP, AS400, Ideal, WebChart, EPIC and Microsoft Office software knowledge as well as displaying proficiencies with CPT, HCPCS and ICD-10 procedure and diagnosis codes PROFESSIONAL EXPERIENCE
Medical Front Desk Receptionist
June 2019 to Present
University Hospital and Medical Center
• Pre-register patients in Cerner and verify insurance
• Check patients in and out of Cerner and scan insurance cards and IDs to verify identity
• Verify patient insurance before appointment, call to schedule or confirm appointments for the next day or reschedule if necessary, and ensure accurate patient information
• Bill patient account in AdHoc at checkout
• Document and mail out NO SHOW letter to patients for missed appointments with physician Medical Records Specialist
Front Desk Receptionist
February 2015 to May 2019
Indiana Internal Medicine Consultants
• Work with billing department to convey messages about account balances owed to collect on and setup financial agreements
• Count money in cash drawer, collect copays, balance copays for the day to make sure they're correct, and close out credit card transactions on credit card machine
• Verify patient insurance before appointment, call to schedule or confirm appointments for the next day or reschedule if necessary, and ensure accurate patient information before giving samples of medications or paperwork
• Enter diagnosis codes, copayments, and other pertinent information into Ideal computer system to bill patient visit to their insurance
• Check patients in and out of WebChart system and scan insurance cards and IDs to verify identity
• Make charts for the next day, answer phone calls, return calls when voicemails are left
• Input patient or HIPAA information into Ideal system and copy and fax documents
• Maintain knowledge of medical staff schedules and protocols to ensure flexibility to float as needed Hairstylist/Cosmetologist
May 1996 to May 2020
Great Clips
• Customer Service
• Style client’s hair per request and suggest styles per face shape
• Conduct salon and weekly 1- on -1 meetings, make weekly schedules, set weekly goals for salon and stylists
• File daily paperwork in correct location and assist managers as needed
• Maintain store cleanliness and ensure customer satisfaction EDUCATION
Certification in Medical Front Office
Kaplan College Southeast
February 2011 to November 2011
Contact this candidate