Kenmel Carr

513-***-****

adv1zo@r.postjobfree.com

Summary

Dedicated and dependable customer service professional with call center, retail sales, data entry and teaching experience

*/** ** ******* ….Sanctuary Point …Dietary Aide …Responsible for various duties such as serving food, washing pots and pans, cleaning silverware and dishes. 7/2022-Present Culinary Aide, Otterbein Senior Life, Lebanon, OH

Serve food and help residents at mealtime in an Alzheimer’s area of a senior life community

Various kitchen duties as assigned, such as cleaning and organizing

Deliver excellent customer service to residents

2010-2015 Customer Service Representative, Cincinnati, OH

Assisted customers at various companies, ORC International, RDI, SIRS, Convergys

Answered inbound calls and assisted banking customers

Account enrollment

Data entry

Consumer surveys and research

Exceeded sales quotas

Excellent verbal and written communication skills

Problem solving and complaint resolution and de-escalation 2007-2009 Customer Service, Blockbuster Video, Cincinnati, OH

Helped customers with the sale and rental of videos

Balanced cash register daily

Sold electronics

Opened/closed the store

Education

Cincinnati State, Cincinnati, OH

Business Management

Early Childhood Education

Miscellaneous

Experience as an Instructional Assistant at A.B. Miree Fundamental Academy Charter School

Customer service, mutual funds and brokerage account services at Fidelity Investments