Security Guard Officer
Resume:
HENDERSON WILKINSON
Brooklyn, NY 11226
E-mail: adv1ys@r.postjobfree.com
QUALIFICATION SUMMARY
New York State Security Guard License
New York State Fire Guard License (F01/F03/S95)
Security Guard Training Certificate – Eight Hour Pre-Assignment Training Course
Sixteen Hour On The Job Training Course for Security Guards
New York State Enhanced Security Training Program – Forty Hour Program
CPR Certified – valid until 1/14/2021
PROFESSIONAL EXPERIENCE
HeartShare/ St. Vincent’s Services Sept 2016 – Present
Security Officer
Secure facility doors making sure that they are locked at the end of the day
Patrol facility providing a secure environment for the children who participate at After-School program
Monitor children to ensure they are displaying good behavior according to HeartShare values
Register any children and visitors who are coming in to use the facilities
Rockefeller Center/Tishman Speyer (New York, NY) Nov 2011-Dec 2015
Patrol Officer
Responsible for patrolling the interior and exterior of Rockefeller Center enforcing the strict rules protecting the property
Performed Fire Guard duties going on specific floors checking sprinkler systems, fire distinguishers ensuring they were up to date and also the maintenance of fire exit doors
Ensured the safety of all visitors by making sure all rules were followed with no exceptions
Operated freight elevators transporting supplies, employees and the general public to various floors
Maintained an active knowledge of security emergency procedures and environment of care standards
Responsible for securing and opening building doors at night and at morning for building employees and visitors
Flushing Mall (Flushing, NY) Aug 2010-Nov 2011
Security Guard
Responsible for patrolling Mall ensuring a safe environment for Store owners and customers minimizing theft and store’s losses.
Monitored all security cameras surveillance (CCTV) 24 hrs a day protecting property from criminal activities as well as securing businesses and the well being of employees and customers
Worked with Mall Security team on investigations regarding any incidents at the Mall
Maintained a working knowledge of Mall standard operating procedures
CitiStorage LLC (Brooklyn, NY) Sept. 2000 – June 2010
Record Center Operations Supervisor
Provided support for the shipping and retrieval of boxes of documents on a daily basis of the Health Care, the Judiciary and the New York Board of Education
Responsible for coordinating the team efforts in the retrieval of bar-coded files with the use of a locator system
Identified and attended to all system maintenance issues and resolution of same
Coached users and provide support on trouble ticket issues in the Retrieval Center
Supervised the Customer Service Area and provided personal support to customers regarding the retrieval of documents both in person and via the telephone
Consistently service multiple customers and provided a positive experience for each one
EDUCATION
St. George High School – Barbados, West Indies
High School Diploma, June 1988
SKILLS
Computer Skills: Proficient in Microsoft Office Word, Excel
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