Taylor Lay

Hot Springs, AR *****

adv1yk@r.postjobfree.com

+1-501-***-****

Work Experience

ER Technician

National Park Medical Center - Hot Springs, AR

March 2022 to Present

CNA - Certified Nursing Assistant

CHI St. Vincent - Hot Springs, AR

April 2018 to December 2021

Oncology/Renal Tech

Patient Rep

BAPTIST HEALTH MEDICAL CENTER - Little Rock, AR

December 2012 to December 2014

Little Rock, AR and Malvern, AR December 2012- December 2014 This job title was at Baptist Medical Center in Malvern. I was a Patient Rep in the Emergency Room and for the entire hospital. As a Patient Rep, my job duties included tasks such as;

• Checking patients in for their scheduled surgeries and procedures

• Making sure all of the patients' information in their electronic chart is correct and up to date

• Verifying insurances and checking for copays

• Obtaining authorizations or pre-certifications for non-patient labs and future procedures

• Answering internal and external phone calls for the unit and the entire hospital

• Keep track of each patient's family members and/or friends that come with them for their ER visit or their hospital visit and give them updates!

• Collect any balance that is still pending on the patients account or their ER copays

• Pre-admit any patient for the next scheduled day that has not already been done

• Place an armband on every patient admitted to the Emergency Room and change the armbands when the patients are transferred to another part of the hospital. MAGIC SPRINGS and CRYSTAL FALLS - Hot Springs, AR

April 2010 to July 2012

My main responsibility was to deal with and try to resolve any customer or guest complaints and/or compliments; I was also part of being in charge of parking tolls, entry gate, season pass processing, ticket sales, and surveying.

OLD NAVY- (Seasonal) - Hot Springs, AR

September 2011 to December 2011

As a seasonal worker here I was given the tasks of folding clothes, cleaning the dressing rooms, and checking the customers out.

Accomplishments

Medical Professions Education Completion:

In this course, over a two school year period, students are taught a wide variety of a mix of medical skills, medical terminology, pharmacology, and medical history at National Park Community College while also taking core classes back at their high school.

Within this course I achieved;

• CPR and First Aid certification for 2010-2011 and 2011-2012

• Becoming an active member in the HOSA organization (Health Occupation Students of America)

• Entering and competed in the HOSA state wide competition in the nurse assisting category.

• Learning an abundance of medical terminology, hands on patient skills, medical history, pharmacology, and general skills, as in taking vitals.

• Shadowing in both hospitals in our town in multiple departments in each of them. For example: (L & D, Nursery, NICU, ICU, Respiratory, Physical Therapy, Lab, Radiology, Surgery, Hyperbaric Wound Center, E.R., and Ambulance (EMT).

• Many hours of community service. For example: (Escorting and representation of our association with other students at the annual Barron's Ball, Food Drives, Car Washes, being a "patient" in the emergency preparedness plan for the hospital and playing out an injury in a natural disaster. Education

Diploma

Lakeside High School - Hot Springs, AR

2012

Skills

• Vital Signs

• Critical Care Experience

• ICU Experience

• Laboratory Experience

• Patient Care

• Hospital Experience

Certifications and Licenses

BLS for Healthcare Providers

April 2018 to Present

CNA

May 2017 to Present

CPR Certification

Additional Information

Key Skills

• Sociable • Talkative • Negotiation/Persuasion • Listening

• Empathetic • Commercial Awareness • Problem Solving • Creative

• Outgoing • Communication • Organization

• Interpersonal Skills • Teamwork • Perseverance

• Motivation • Multitasking/Prioritizing • Confidence

• Self-Motivated • Proactive • Punctual

• Sales • Responsible • Determination

Contact this candidate