Johnny F Dykes

**** ******** **.

St. Augustine Fl. 32092

904-***-****

adv1y9@r.postjobfree.com

PROFILE

High performing and award-winning enterprise sales professional utilizing high activity levels, focused follow up skills and excellent time-management ability. Strategic Planning – Analyze market revenue targets to maximize sales efforts, establishing long term success in combination with short-term “wins.”

Solutions Selling – Well schooled in providing high end sales solutions via value proposition and top-down selling. Sales Process – Consistent approach to the sales process utilizing 6 pillars of success – preparation, engagement, discovery, positioning, closing and next steps.

Track record – Well documented track record of enterprise sales success utilizing hunting techniques, funnel management, referral business and strategic partnerships. Multifaceted approach to enterprise market penetration.

Professional Experience

Compass MSP

Outside Enterprise Sales February 2022- August 2022 The Business Development Manager will be solely responsible for prospecting for, developing, and closing all opportunities from start to finish. They will have all the support they need once a customer is acquired, so they can continue the hunt for new opportunities. The entire sales cycle is something they will quarterback with resources as well. Your core responsibilities include new revenue attainment, helping prospective clients understand our unique value we bring to them and upholding Compass MSP’s core values.

• Achieve an annual quota of $100,000 MRR

• Qualify opportunities and identify scope

• Engage customers confidently while evoking interest in Managed IT and managed VOIP solutions

• Prospect effectively to the C-level, think like one, speak like one, and propose business outcomes versus just products and services.

• Manage pipeline and move opportunities along through to close.

• Closed 3 new logos 125 seats, 45 seats, 30 seats. On average each and a 30k project amount that was agreed too.

GTT Communications

Global Enterprise Sales February 2020- February 2022 Responsible for retaining a list of named accounts and developing a proactive retention plan for circuits coming out of term, managing re-term activity with the account team or with the client.

• Supporting Account Directors with activities to drive additional sales

• Act as a liaison for escalation facilitating communication between the customer and the NOC or Service Delivery for unresolved issues

• Perform portal demos & training for assigned accounts

• Coordinate quarterly business review (QBR) meetings for the named accounts. Prepare report cards and any other necessary documentation for these QBR meetings.

• Ability to sale to global platform with knowledge of SD-Wan, MPLS, VPLS, Dark Fiber, Ethernet, Wavelengths, Sip Trunk and VOIP phone systems.

Comcast Business

Enterprise Sales September 2013 – February 2020

• Responsible for all aspects of Business-to-Business Enterprise Sales and meeting a 7000.00 monthly quota.

• Research accounts business drivers by understanding telecommunications; retaining knowledge of the sales industry; collaborating with specialists in support services; identifying critical factors aligned to the specific account; driving new business within the account; developing knowledge on competitors; navigates a complex set of tools and support structures

• Resolves problems/issues within accounts by methodically identifying customer issues/pains; being a primary point of contact; utilizing expertise in development of solutions; collaborating with internal resources; engaging the proper resources; and communicating the customer’s report issue to the account team.

• Top performing Enterprise Sales Rep in Jacksonville 2012-2016 (not less than 147% to quota in any given year – topping out at 201% in 2016)

• Achieved salary exceeding 327,000.00 in 2016

• Responsible for all facets of enterprise sales activity

• Management of strategic relationships (internal and external)

• Increasing “top 100 business” funnel

• Constant honing of presentation and business evaluation skills

• Imposing high activity model (all forms) – Maintaining high level of personal accountability

• Strict adherence to Funnel Management

• A constant resource for Management and employees understanding Competitor’s products. Moya Group

Enterprise Business Development June 2013 - September 2013

• Consulting project to help identify and develop strategic partnerships leveraging telecommunication and bandwidth needs at the Enterprise Level.

• Maintain a 10,500.00-month quota – new logo attainment only

• Responsible for understanding all telecom products and solutions as well as billing and installation processes and procedures across multiple carriers and multiple practice areas

• Responsible for handling 150 accounts and assisting before and after installation details. EarthLink acquired by Windstream

Enterprise Sales June 2011 – June 2013

• Consistently meet monthly objectives and 6500.00 monthly quota.

• Create and/or maintain effective market plan & competition analysis system.

• Attend /hold customer facing appointments; both on-site and Web ex Pre-sales design and proposal preparation Training Premier and National AEs on variety of CPE solutions and applications Reporting

• Complete and create effective paperwork, complete acceptance process and schedule installations.

• Responsible for conducting surveys to study market reception opinions and trends.

• Training in large assortment of IT solutions from Data Recovery, Hosted Systems (VOIP), Collocation, and Virtualization.

• Maintaining a continual communication level with over 30-35 customers satisfying information of product, changes in needs or solution and customer satisfaction. Reebok International Director Sales January 2006 – June 2011

• Develop and execute Strategic plans to achieve sales targets.

• Create and Communicate sales goals and ensure C-level executives are informed on the progress of these goals.

• Build and maintain long lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.

• Understand industry-specific trends and landscapes.

• Effectively communicate value propositions through presentations and proposals.

• Report on forces that shift strategic directions of accounts and tactical budgets. Investigator for DOC Corrections

May 2010- June 2011

•Supervise and investigate inmate activities on Death Row, Q-wing which addressed mentally unstable inmates.

• Interrogation of additional crimes to already housed inmates awaiting discipline.

• Remained can be provided if needed but contains some graphic and sensitive material. Please request if needed Certifications

SD wan

MPLS

VPLS

Wavelength

VOIP

SIP Trunk

Ethernet

IP Transit

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