Regional Operations Manager

MICHAEL EMMERICH

**** ******* **** **. ******, TX. · 281-***-****

*******.********@****.*** · linkedin.com/in/michael-emmerich-b919299

Critical-thinking Facility Manager with 20 years of proven successful cost-reduction techniques, efficient scheduling and error-free compliance inspections. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives. Qualified background in managing and maintaining facility operations. Offers strong safety record and attention to detail. Methodical about checking work and correcting concerns.

EXPERIENCE

OCT. 2015 – DEC. 2022

REGIONAL FACILITIES OPERATIONS MANAGER, ISS Facility Services

IFS Full Service Model – Hard, Soft, and Food Service Evaluated facility operations and personnel for safety and health regulations compliance. Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances. Supervised 26 teams throughout transition and stabilization process. Set and enforced departmental budgets, goals and deadlines. Developed and maintained courteous and effective working relationships

JAN. 2015 – OCT. 2015

DIRECTOR OF OPERATIONS, Metroclean

Managed team of 10 direct reports covering 800 employees Renegotiated supplier contracts saving over $250K for fiscal year of 2015 Reduced legal and unemployment costs Provide Commercial support with client which includes; Financial Reconciliations, Dispute Resolution, Scorecard Resolution.

MAR. 2011 – JAN. 2014

REGIONAL DIRECTOR, Corporate Building Services

Generated new business through aggressive new sales campaign, increasing revenue by 300%. Managed team of 124 of sales and operations professionals.

JUL. 2005 – FEB. 2011

OPERATIONS MANAGER, ABM Insudtries

Increased profits by 32% in one year through restructure of business line Spearheaded cross-functional initiative to achieve corporate growth and streamline client contacts RFP responses to win new business Performed site audits/training to help strengthen controls which led to extensive cost reduction/ avoidance

SEP. 2000 – JUL. 2005

GENERAL MANAGER, Pedus aviation

Managed daily tactical and long-term strategic activities. Conducted cost, schedule, contract performance, variance and risk analysis Provide Commercial support with client which includes; Financial Reconciliations, Dispute Resolution Primary P&L responsibility for Aviation Services Nationally Responded to RFP's to win additional contracts. Developed and maintained relationships with customers and suppliers through account development. Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems

EDUCATION

MONTH YEAR

DEGREE TITLE, School

It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.

SKILLS

Highly organized and detail oriented.

Strong work ethic and interpersonal skills.

Human experience focused

Prepare, submit and manage facility budgets.

Vendor Management

Promote safety mindset.

Hard services, soft services, m.a.c.

Team Building, Critical Decision Making.

People Management

Succession planning.

Ensure compliance, portfolio, regional, and site based.

Hard, soft, m.a.c., office services.

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