United States Postal Service

Candidate Overview

Jeraldine A Smith-Cady

**** ******** *****

West Des Moines, IA, 50265

USA

515-***-****

adv1pm@r.postjobfree.com

Position: 95635734 MAIL HANDLER

Work Experience

United States Post Office Supervisor DMS P & DC

01/26/2013 - Open

Des Moines, Iowa

USA

Processing and Distribution

Description: As Supervisor of Processing and Distribution at the DSM Plant, I work closely with all tour supervisors & managers to monitor proper mail flow and tour turnovers. I have supervised Automation, Manual Letters/Flats, Flat Sorter Machine, Truck Terminal, LCTS, SPBS machine, Registered/Express Mail, Opening Unit, Priority Belts/Racks & News Belts/Racks. I keep open communication with my employees to communicate daily plans & expectations to ensure all mail is ran in a timely manner to meet Critical Entry Time

(CET) & Dispatch of Value (DOV). I provide employees with safety & mandatory talks, work evaluations & daily productivity, which I pull from WebEOR. I work with the BMEU (Bulk Mail Entry Unit) & PVDS (Plant Verification Drop Shipments) to ensure all comply with SOX. I assist in Surface Visibility (SV) to ensure all containers have proper placards & scanned accordingly. I monitor clock ring errors & authorize overtime in TACS & record daily absences or leave requests in eRMS. I load programs into computers; print labels, monitor productivity through MPEwatch and prepare myself with cancellations or mail volume by checking SPLY. I prepare myself with scheduled arrivals, departures or any late arriving trips by checking TimesWEB. I work closely with the union to ensure equal rights when handling overtime needs or disputes. I make quick decisions in a fast-paced environment including counting/recording mail or changing plans to ensure the following tour is set-up for success. Position Type Postal

Position Grade 17

USPS A/SDO

05/05/2012 - 01/26/2013

Des Moines, Iowa

USA

Processing and Distribution

Description: As Acting Supervisor of Processing and Distribution at the DSM Plant, I work closely with all tour supervisors & managers to monitor proper mail flow and tour turnovers. I have supervised Automation, Manual Letters/Flats, Flat Sorter Machine, Truck Terminal, LCTS, Registered/Express Mail, Opening Unit, Priority Belts/Racks & News Belts/Racks. I keep open communication with my employees to communicate daily plans & expectations to ensure all mail is ran in a timely manner to meet Critical Entry Time (CET)

& Dispatch of Value (DOV). I provide employees with safety & mandatory talks, work evaluations & daily productivity, which I pull from WebEOR. I work with the BMEU (Bulk Mail Entry Unit) & PVDS (Plant Verification Drop Shipments) to ensure all comply with SOX. I assist in Surface Visibility (SV) to ensure all containers have proper placards & scanned accordingly. I monitor clock ring errors

& authorize overtime in TACS & record daily absences or leave requests in eRMS. I load programs into computers; print labels, monitor productivity through MPEwatch and prepare myself with cancellations or mail volume by checking SPLY. I prepare myself with scheduled arrivals, departures or any late arriving trips by checking TimesWEB. I work closely with the union to ensure equal rights when handling overtime needs or disputes. I make quick decisions in a fast-paced environment including counting/recording mail or changing plans to ensure the following tour is set-up for success. Position Type Postal

Position Grade 17

USPS mailhandler

Work Experience

02/25/2012 - 01/14/2013

Des Moines, Iowa

USA

Processing and Distribution

Description: Moving, lifting & transporting mail throughout the building to different areas of operation. Rifting, sorting & facing mail for processing & distribution, hanging bags & handling various different tie-out operations for dispatching, including express. Position Type Postal

Position Grade 5

USPS A/SDO

12/04/2010 - 02/24/2012

Bloomington, Illinois

USA

Processing and Distribution

Description: .As Acting Supervisor of Processing & Distribution at BLM P&DF, I work with all tour supervisors & managers to monitor proper mail flow & tour turnovers. I supervise Automation, Manual Letters/Flats, FSM#s, Truck Terminal, SCF/Outgoing CTR, Registered/Express Mail, Opening Unit, Priority/News Belts & Box Mail. I keep open communication on daily plans & expectations to ensure all mail is ran in a timely manner to meet Critical Entry Time (CET) & Dispatch of Value (DOV). I provide safety & mandatory talks, work evaluations & daily productivity from WebEOR. I work with BMEU (Bulk Mail Entry Unit) & PVDS (Plant Verification Drop Shipments) to ensure all comply with SOX. I check for proper placards & scans according to (SV) Surface Visibility. I train proper color code procedures with STD mail. I perform spot checks on AADC mail for quality assurance with DOA or LAM. I use webMODS

(Web Management Operating Data System) to configure mail volume & work hour projections when making schedules to adjust with the mail volume. I monitor clock ring errors in TACS & record daily absences in eRMS. I load programs, print labels, monitor productivity through MPEwatch & check cancellations or mail volume with SPLY. I check scheduled arrivals/departures for any late arriving trips with TimesWEB. I work with the union to ensure equal rights when handling overtime needs or disputes. I make quick decisions in a fast-paced environment to ensure the following tour is set-up for success Position Type Postal

Position Grade 17

USPS Retail Sales & Service Associate

06/08/2009 - 12/04/2010

Oglesby, Illinois

USA

Delivery/Customer Service

Description: worked one on one with the public in sales & service, performed opening & closing functions throughout the day including cash count, registered mail, EXFC, CPMS & SPMS. Broke down & sorted mail by schemes to various carriers, including scanning delivery confirmation, certifieds, registered & express mail. Sorted BBM & CFS mail & dispatched all outgoing mail. Position Type Postal

Position Grade 6

USPS A/CS

05/01/2010 - 06/12/2010

Pontiac, Illinois

USA

Delivery/Customer Service

Description: As Acting Supervisor of Customer Service & Delivery Operations, I work with City & Rural carrier; as well as the public. I keep open communication with employees, supervisors, managers & other Post Masters to ensure all mail makes delivery. I count/record mail of all classes & check CPC for daily DPS volumes. I enter all absences into eRMS & DOIS to determine any open routes for the day and I pivot them out. I pull all employee reports in Tacs & make adjustments where needed. I monitor carrier performance thru DOIS reports & street scans through SPMS. I determine my Vital Few through Work hour/Workload performance & monitor daily with Work Experience

street observations. I check My PO for any customer requests or ECC for customer issues; which I keep open communication with customers & employees to resolve. I have many reports I pull & complete such as; EXFC, AVUS, COARS, ADVANCE, CPMS, CSAW, CSDRS, CBPMAN, EPUBWATCH, EUARS & SSA to ensure a successful day. I use MTEL for placards on dispatches and POS ONE for many customer needs. I monitor any PO Box discrepancies through WebBATS (Box Activity Tracking System) and all BMEU (Bulk Mail Entry Unit) mailings to ensure all comply with SOX. I perform 3999s, RD SOP Audits & driver observations as needed. I monitor all Express mail to ensure it gets timely delivery and all certified mail receives proper handling. I work with the union on overtime & holiday needs when making the weekly schedule to ensure no in-house issues occur Position Type Detail Assignment

Position Grade 17

East Peoria ACS

02/18/2010 - 04/30/2010

East Peoria, Illinois

USA

Delivery/Customer Service

Description: As Acting Supervisor of Customer Service & Delivery Operations, I work with City & Rural carrier; as well as the public. I keep open communication with employees, supervisors, managers & other Post Masters to ensure all mail makes delivery. I count/record mail of all classes & check CPC for daily DPS volumes. I enter all absences into eRMS & DOIS to determine any open routes for the day and I pivot them out. I pull all employee reports in Tacs & make adjustments where needed. I monitor carrier performance thru DOIS reports & street scans through SPMS. I determine my Vital Few through Work hour/Workload performance & monitor daily with street observations. I check My PO for any customer requests or ECC for customer issues; which I keep open communication with customers & employees to resolve. I have many reports I pull & complete such as; EXFC, AVUS, COARS, ADVANCE, CPMS, CSAW, CSDRS, CBPMAN, EPUBWATCH, EUARS & SSA to ensure a successful day. I use MTEL for placards on dispatches and POS ONE for many customer needs. I monitor any PO Box discrepancies through WebBATS (Box Activity Tracking System) and all BMEU (Bulk Mail Entry Unit) mailings to ensure all comply with SOX. I perform 3999s, RD SOP Audits & driver observations as needed. I monitor all Express mail to ensure it gets timely delivery and all certified mail receives proper handling. I work with the union on overtime & holiday needs when making the weekly schedule to ensure no in-house issues occur Position Type Detail Assignment

Position Grade 17

USPS Central Illinois A/SCS

09/15/2009 - 02/18/2010

LaSalle, Illinois

USA

Description: As Acting Supervisor of Customer Service & Delivery Operations, I work with City & Rural carrier; as well as the public. I keep open communication with employees, supervisors, managers & other Post Masters to ensure all mail makes delivery. I count/record mail of all classes & check CPC for daily DPS volumes. I enter all absences into eRMS & DOIS to determine any open routes for the day and I pivot them out. I pull all employee reports in Tacs & make adjustments where needed. I monitor carrier performance thru DOIS reports & street scans through SPMS. I determine my Vital Few through Work hour/Workload performance & monitor daily with street observations. I check My PO for any customer requests or ECC for customer issues; which I keep open communication with customers & employees to resolve. I have many reports I pull & complete such as; EXFC, AVUS, COARS, ADVANCE, CPMS, CSAW, CSDRS, CBPMAN, EPUBWATCH, EUARS & SSA to ensure a successful day. I use MTEL for placards on dispatches and POS ONE for many customer needs. I monitor any PO Box discrepancies through WebBATS (Box Activity Tracking System) and all BMEU (Bulk Mail Entry Unit) mailings to ensure all comply with SOX. I perform 3999s, RD SOP Audits & driver observations as needed. I monitor all Express mail to ensure it gets timely delivery and all certified mail receives proper handling. I work with the union on overtime & holiday needs when making the weekly schedule to ensure no in-house issues occur Position Type Detail Assignment

Position Grade 17

USPS Mailhandler

10/15/2004 - 06/05/2009

Bloomington, Illinois

Work Experience

USA

Description: running AFCS, transporting mail throughout the building, sorting & breaking down of mail, loading/unloading trucks, PIV operator & heavy lifting throughout the day.

Position Type Postal

Position Grade 4

USPS Secretary @ Bloomington P&DF

03/01/2007 - 07/30/2008

Bloomington, Illinois

USA

Description: As Secretary of the Bloomington, IL P&DF, I worked under the plants Station Manager and Manager of Distributions Operations. I maintained all the filing and record keeping for all the mandatory quarterly talks including, PIT observations, work observations, OSHA regulations, Safety Depends on Me and HAZCOM talks. I worked with Accident Reports and mailed any Express, Certified or Registered mail that needed dispatched. I worked with webMODS to configure mail volume and work hour needs and entered daily into Daily Projections. I monitored work hours and clock ring errors by pulling LDC/OPER/LU reports and employee on the clock reports in Tacs. I authorized all overtime needs, entered into Tacs, and handled all scheduled and unscheduled leave in eRMS. I monitored the severe weather conditions hotline and checked in with each driver as he/she arrived & departed. I performed quality check on incoming AADC and Star Routes and notified the station of any discrepancies. Position Type Detail Assignment

Position Grade 12

USPS A/SDO

05/01/2005 - 06/01/2008

Bloomington, Illinois

USA

Description: As Acting Supervisor of Processing & Distribution at BLM P&DF, I work with all tour supervisors & managers to monitor proper mail flow & tour turnovers. I supervise Automation, Manual Letters/Flats, FSM#s, Truck Terminal, SCF/Outgoing CTR, Registered/Express Mail, Opening Unit, Priority/News Belts & Box Mail. I keep open communication on daily plans & expectations to ensure all mail is ran in a timely manner to meet Critical Entry Time (CET) & Dispatch of Value (DOV). I provide safety & mandatory talks, work evaluations & daily productivity from WebEOR. I work with BMEU (Bulk Mail Entry Unit) & PVDS (Plant Verification Drop Shipments) to ensure all comply with SOX. I check for proper placards & scans according to (SV) Surface Visibility. I train proper color code procedures with STD mail. I perform spot checks on AADC mail for quality assurance with DOA or LAM. I use webMODS

(Web Management Operating Data System) to configure mail volume & work hour projections when making schedules to adjust with the mail volume. I monitor clock ring errors in TACS & record daily absences in eRMS. I load programs, print labels, monitor productivity through MPEwatch & check cancellations or mail volume with SPLY. I check scheduled arrivals/departures for any late arriving trips with TimesWEB. I work with the union to ensure equal rights when handling overtime needs or disputes. I make quick decisions in a fast-paced environment to ensure the following tour is set-up for success Position Type Detail Assignment

Position Grade 17

Joes Crab Shack Bartender/waitress

09/11/2001 - 10/01/2004

Peoria, Illinois

USA

Description: worked with many different types of people one on one in a fast paced environment & handled various amounts of money. Position Type Non Postal

Position Grade

Work Experience

USPS Mailhandler

01/15/1996 - 04/01/2000

Des Moines, Iowa

USA

Description: Load/unload both incoming & outgoing trucks, mail sortation including letters, flats, parcels & sacks; operating PIV's including sitting/standing forklifts; working conveyor belts & working under very fast paced conditions. Position Type Postal

Position Grade 4

USPS A/SDO

06/15/1998 - 09/30/1998

Des Moines, Iowa

USA

Description: As Acting Supervisor of Processing and Distribution at the DSM Plant, I work closely with all tour supervisors & managers to monitor proper mail flow and tour turnovers. I have supervised Automation, Manual Letters/Flats, Flat Sorter Machine, Truck Terminal, LCTS, Registered/Express Mail, Opening Unit, Priority Belts/Racks & News Belts/Racks. I keep open communication with my employees to communicate daily plans & expectations to ensure all mail is ran in a timely manner to meet Critical Entry Time (CET)

& Dispatch of Value (DOV). I provide employees with safety & mandatory talks, work evaluations & daily productivity, which I pull from WebEOR. I work with the BMEU (Bulk Mail Entry Unit) & PVDS (Plant Verification Drop Shipments) to ensure all comply with SOX. I assist in Surface Visibility (SV) to ensure all containers have proper placards & scanned accordingly. I monitor clock ring errors

& authorize overtime in TACS & record daily absences or leave requests in eRMS. I load programs into computers; print labels, monitor productivity through MPEwatch and prepare myself with cancellations or mail volume by checking SPLY. I prepare myself with scheduled arrivals, departures or any late arriving trips by checking TimesWEB. I work closely with the union to ensure equal rights when handling overtime needs or disputes. I make quick decisions in a fast-paced environment including counting/recording mail or changing plans to ensure the following tour is set-up for success. Position Type Detail Assignment

Position Grade 17

USPS Clerk

11/30/1992 - 01/15/1996

Des Moines, Iowa

USA

Description: Manual letter sortation including Loop Mail, Return To Sender & Nixie mail; pouch racks including Priority Mail & News sortation.

Position Type Postal

Position Grade

Education

North High School 08/27/1988 - 05/22/1992

Des Moines, Iowa, USA Education Level: High School Graduate Subject:

Special Skills / Associations

I was in the JROTC (Junior Reserved Officers Training Corps) from 1987-1991 and held much pride on the riffle team where I learned great discipline and patience. During my high school years, I played basketball, volleyball, softball and participated on the track team where I became team leader. I tutored high school Math and English courses to students and helped teachers with many tasks such as; correcting assignment papers, organizing files and helping with daily assignments. I was on the Student Council, Debate Team, Show Choir and I played the clarinet in band. My senior year I took a teaching course and had the opportunity to Student teach at King Elementary School in Des Moines, Iowa. In the summer of 1992, I started working for the City of Des Moines doing construction. I was team leader of my crew and we performed many different tasks like gutting houses, building walkway bridges for parks, lawn care, landscaping, roofing, sanding, cementing and digging to add or remove concrete posts for barricades. I was assistant coach for the girls volleyball team and the boys track team where we came in 2nd at Drake Relays for boys 4X400 meter relay. I was a member of the Big Brother/Big Sister program from 6yrs old until 18yrs old where I learned a great deal about respect and how to treat others, as I would like to be treated. I was very involved with church functions, taught Sunday school, counseled at church camps and attended all revival camps. After starting as a casual at the DSM P&DC, I worked with many individuals including the deaf and was very fortunate in expanding my communication skills by learning sign language. In 2000, I became State Certified as an in-home childcare provider and I became a stay at home mom while my son started school. I provided for 6 children; including, but not limited to meal plans, storybook time, learning skills and challenging minds with games and creativity.

References

Jody Paullin T3 MDO 515-***-****

Lee Corbin T3 MDO 515-***-****

Patty Ginther Senior MDO 515-***-****

Attachments

No attachments currently exist.

Training

Start Date End Date Facilities Courses

10/16/2013 10/16/201*-****** Domestic and International Claims 10/16/2013 10/16/201*-****** Collect On Delivery COD 10/16/2013 10/16/201*-****** Certified Mail

10/16/2013 10/16/201*-****** Confirmation Services 10/15/2013 10/15/201*-****** Extra Services with Mail 10/15/2013 10/15/201*-****** Priority Mail

10/15/2013 10/15/201*-****** Insured Mail

10/07/2013 10/07/201*-****** Registered Mail

10/07/2013 10/07/201*-****** Anonymous Mail

10/07/2013 10/07/201*-****** Domestic Mail

10/07/2013 10/07/2013 DSM IA International Mailing 10/07/2013 10/07/2013 DSM IA Directives

10/07/2013 10/07/2013 DSM IA Hazardous Material

10/02/2013 10/02/2013 DSM IA PRE-Fundamentals of Attendance 10/02/2013 10/02/2013 DSM IA Injury Compensation

10/01/2013 10/01/2013 DSM IA WebEOR

10/01/2013 10/01/2013 DSM IA Diversity on the job

10/01/2013 10/01/2013 DSM IA Understanding the USPS 10/01/2013 10/01/2013 DSM IA MPEwatch mail processing 08/28/2013 09/30/2013 Des Moines Iowa OSHA Notification: Safety Deck 06/28/2013 09/30/2013 Des Moines Iowa Osha Required written programs 09/26/2013 09/26/2013 DSM IA APPS

09/26/2013 09/26/2013 DSM IA Auto Parcel Bundle Sorter 09/24/2013 09/24/2013 DSM IA Flat Sequencing System 09/23/2013 09/23/2013 DSM IA Auto Flat Sort Machine 100 09/18/2013 09/18/2013 DSM IA Int'l Mailing of Dangerous Goods 09/18/2013 09/18/2013 DSM IA Growing the Business

09/17/2013 09/17/2013 DSM IA IT: Security-Shared Responsibilty 09/17/2013 09/17/2013 DSM IA DIOSS/CIOSS

09/15/2013 09/15/2013 DSM IA Delivery PT Sequencing 09/15/2013 09/15/2013 DSM IA Delivery Bar Code Sorter 09/14/2013 09/14/2013 DSM IA First Time Manager: Understanding 08/28/2013 08/28/2013 DSM IA PVDS: User

08/26/2013 08/26/2013 DSM IA PVDS: Supervisor

08/25/2013 08/25/2013 DSM IA Time Management: Planning and Prioritizing 08/21/2013 08/21/2013 DSM IA Management Essentials: Delegating 08/20/2013 08/20/2013 DSM IA Management Essentials 08/20/2013 08/20/2013 DSM IA Power Point Presentations 08/19/2013 08/19/2013 DSM IA eRMS Supervisor Training 08/18/2013 08/18/2013 DSM IA Excel 2003

08/13/2013 08/13/2013 DES MOINES IA Law: EEO: USPS 08/13/2013 08/13/2013 Des Moines Ia Interpersonal Communication 08/13/2013 08/13/2013 DSM IA Listening Essentials

08/13/2013 08/13/2013 DSM IA EEO Affidavit Writing for Managers & Sups 08/12/2013 08/12/2013 DSM IA Voice of Leadership

08/12/2013 08/12/2013 DSM IA Workplace Conflict: strategies and resolution 08/10/2013 08/10/2013 Des Moines Ia New Supv Mail Processing Intro 08/10/2013 08/10/2013 Dsm Ia RPG: Run Plan Generator 08/10/2013 08/10/2013 DSM IA Workplace Conflict: Recognizing and Responding 08/07/2013 08/07/2013 Des Moines Ia INSP: EAS Aviation Security Anonymous Mail 08/07/2013 08/07/2013 Dsm Ia LEAD: Voice of Leadership 08/07/2013 08/07/2013 Dsm Ia Rapid Response to Harassment Complaints 08/06/2013 08/06/2013 DSM IA SAF: EHS Front End

08/06/2013 08/06/2013 DSM IA Workplace Violence Awareness 08/06/2013 08/06/2013 DSM IA Start the Clock Webinar 08/05/2013 08/05/2013 Des Moines Iowa Safety for Supervisors 07/30/2013 07/30/2013 DSM IA At Risk Cause and Effect 07/30/2013 07/30/2013 DSM IA AFCS-OCR Overview

07/17/2013 07/17/2013 Des Moines Ia Union Rep and Info Request 07/17/2013 07/17/2013 Des Moines Iowa Grievance procedures 07/16/2013 07/16/2013 Des Moines Iowa National Contract 07/16/2013 07/16/2013 Des Moines Iowa Correcting Employee Deficiencies 07/15/2013 07/15/2013 Des Moines Iowa Transition to Supervisor 07/15/2013 07/15/2013 Des Moines, Iowa Ethical Conduct-ATF 07/15/2013 07/15/2013 Des Moines NDC Ethical conduct-ATF 07/15/2013 07/15/2013 Des Moines NDC Transition to Supervisor 07/15/2013 07/15/2013 Des Moines NDC National Color Code Policy 07/09/2013 07/09/2013 WBT LAW: Understanding USERRA 07/09/2013 07/09/2013 WBT AFCS 200 overview

07/06/2013 07/06/2013 WBT Reasonable Accomodation Awareness 06/23/2012 06/23/2013 Static WBT Electrical Safety Awareness 06/18/2013 06/18/2013 WBT Security-Our shared Responsibility 05/27/2013 05/27/2013 WBT Intro to Platform Operations 03/01/2013 03/25/2013 Des Moines P&DC 10002242HR19 10/18/2012 10/31/2012 Des Moines P&DC 10021356HR19 09/06/2012 09/06/2012 Des Moines P&DC Respect in the work place 05/15/2012 05/15/2012 Des Moines, Iowa 1920182HR19 05/08/2012 05/08/2012 Des Moines, Iowa 1960136HR19 05/08/2012 05/08/2012 Des Moines P&DC 10010649HR19 03/06/2012 03/06/2012 Des Moines, Iowa 2155000HR19 03/03/2012 03/06/2012 Des Moines P&DC 10002242HR19 06/18/2011 06/18/2011 Bloomington, Illinois 10019076MP51 07/02/2010 07/13/2010 Oglesby PO SOV 10014941

06/10/2010 06/10/2010 Oglesby, Illinois 2210102HR22 05/15/2010 05/25/2010 Pontiac Post Office Facility Security I-WBT 02/06/2010 02/06/2010 LaSalle Post Office #51201-19 06/08/2009 12/12/2009 Oglesby, Il IT Security in Wired World 09/01/2009 11/24/2009 Oglesby, Il ECustomerCare (eCC) 08/24/2009 11/16/2009 Oglesby, Il Intro to Email Communication 09/01/2009 11/14/2009 Oglesby, Il E-Mail Writing for Cust Satis. ll 08/11/2009 08/19/2009 Pontiac, Il Sales & Service Associate- OJT 08/10/2009 08/10/2009 Peoria, Il Sales & Service Associate-Qualifying 08/03/2009 08/07/2009 Peoria, Il Sales & Service Retail Training 05/01/2008 05/01/200*-**-**** Safety Depends on Me-19E03-59 04/01/2008 04/16/200*-**-**** National Color Code Training-51201-62 04/09/2008 04/09/200*-**-**** EAP-Overview-15E01-25 03/04/2008 03/04/200*-**-**** PIT Safety Talk 19K01-77 06/13/2007 02/17/200*-**-**** ERMS System Change 31Q01-50 01/03/2008 01/03/2008 Bloomington, Il Employee Rights & Responsibilities ELM 09/24/2007 09/28/2007 Bloomington, Il MAPS Field Training 06/25/2007 06/25/2007 Bloomington, Illinois 19P0118HR19 06/25/2007 06/25/2007 Bloomington, Illinois 19E0327HR19 05/08/2007 05/11/2007 Bloomington, Il Evacuation of USPS Facility 05/08/2007 05/11/2007 Bloomington, Il OSHA Series

03/12/2007 03/12/2007 Bloomington, Il Lockout/Tagout Training 03/12/2007 03/12/2007 Bloomington, Illinois 2155000HR19 02/15/2007 02/15/2007 Bloomington, Illinois 1920141HR19 12/28/2006 12/28/2006 Bloomington, Il Respiratory Protection 12/28/2006 12/28/2006 Bloomington, Il HAZWOPER

12/28/2006 12/28/2006 Bloomington, Illinois 19K0177HR19 12/26/2006 12/26/2006 Bloomington, Il Personal Protective Equipment 12/26/2006 12/26/2006 Bloomington, Il Lead Awareness ATF 12/26/2006 12/26/2006 Bloomington, Il HAZCOM

06/22/2006 06/22/2006 Bloomington, Il Labor Relations 06/15/2006 06/15/2006 Bloomington, Il (AVSEC) Hazardous Materials Handling 06/14/2006 06/14/2006 Bloomington, Il Bloodborne Pathogens Awareness 05/09/2006 05/09/2006 Bloomington, Il Control of Hazardous Energy 11/09/2005 11/09/2005 Bloomington, Il Suspicious Powder Tabletop Exercise 06/24/2005 06/24/2005 Bloomington, Il Emergency Action Plan 06/15/2005 06/16/2005 Bloomington, Il Sexual Harassment New Perspectives 06/15/2005 06/15/2005 Bloomington, Il OSHA Notification 06/15/2005 06/15/2005 Bloomington, Illinois 5250302HR19 05/18/2005 05/18/2005 Bloomington, Il Confined Spaces Awareness 05/17/2005 05/17/2005 Bloomington, Il Bloodborne Pathogen (ATF) 03/22/2005 03/22/2005 Bloomington, Il Asbestos Awareness Safety- Annual 03/09/2005 03/09/2005 Bloomington, Il Sexual Harassment-An Issue of Respect 10/05/2004 10/05/2004 Bloomington, Il Safety-Mail Transport Equipment 10/04/2004 10/04/2004 Bloomington, Il OSHA Notification: The Safety Deck 02/08/2000 02/17/2000 Des Moines, Iowa Delivering The Promise- Periodicals 01/02/2000 01/02/2000 Des Moines, Iowa EAS-Building a Better Workplace 02/15/2007 5//20/20/1 Bloomington. Illinois 19K0172HR19 09/27/1999 11/23/1999 Des Moines, Iowa WP Env. Sex Harass Prev PSTN 09/13/1999 10/04/1999 Des Moines, Iowa PIT Including Forklifts (ATF) 10/24/1996 10/24/1996 Des Moines, Iowa Industrial Equipment Training 10/24/1996 10/24/1996 Des Moines, Iowa Forklift Operating Training 01/06/1996 01/06/1996 Des Moines, Iowa Empty Sack/Pouch Processing & Dist Summary of Accomplishments

Describe your qualifications for this vacancy by providing a brief description of your accomplishments that demonstrate that you possess the requirements stated on the job posting. These accomplishments may have occurred in various settings.

*Change Management: LaSalle office does not meet DOIS expectations. My task was to improve our DOIS percentage. I used the following tasks: correctly measure mail, daily communication with carriers, establish office leave times & monitor street operations. As a result, LaSalle has improved from ranking last in MPOO 9 to currently #10 & still rising.

*Communication Skills: LaSalle has a variety of personalities. My task is to communicate effectively with each individual. The actions I prefer to use are; speaking clearly; open communication, attentive listening & establishing clear goals & expectations. As a result, the LaSalle carriers leave the office everyday with clear expectations of the day and carriers performance.

*Employee Focus: LaSalle carriers were missing their MSP scans on a daily basis. My task was to implement a plan to improve scores. I devised a scan card to be cased at each MSP address on the route to provide a visual impetus for the scan. As a result, our scanning percentage has improved immensely.

*Functional Admin: LaSalle is a DOIS office. My task is to complete all required daily reports. The actions I follow are to compile & print the following reports; My PO, AVUS, DOIS, MHTS, BMEU, CPC-EOR, DPS errors, SPMS, ADVANCE, Daily Vital Few, CSDRS, TACS, OT projections, eUARS, eRMS, CSAW, EXFC, SSA report, CPMS, Safety talks, Express, Accountable, open unit & 4584s.

*Operations Management: LaSalle has attendance issues. My task is to resolve each of them in a fair & equitable manner. I took the following actions; I make sure all leave is put into eRMS correctly, I print out 3972s to monitor leave usage & look for patterns, I require documentation when necessary, I provide instructions on attendance policies & document this on a 2548. If the issue escalates, I also do official job discussions, perform pre-disciplinary investigations & issue the LOW if necessary. As a result, the sick leave usage at the LaSalle office has improved.

*Personal Acumen: On Dec 29, LaSalle had 4 carriers on AL, 5 SL & 2 LD PTFs. My task was to pivot out 35 hours. I began by curtailing all standard mail, I brought in my 3 TEs and PTFs earlier to assist with casing, I utilized under time of the non-ODL to case in the office, I then used a combination of under time & OT for the balance of the routes. As a result, all mail was delivered in a timely fashion.

*Knowledge of Performance Measurement: The Postal Service has implemented My PO as a way for customers to hold mail, have packages picked up & resolve service issues. My task is to review My PO daily for activity. The actions I take are to print out Hold Mails, print carrier manifest for pick ups & resolve eCC complaints via phone calls or e-mails. I also research complaints using track & confirm & conversations with carriers & clerks. As a result, My PO is cleared daily & customers issues are resolved in timely matter.

*Work Unit Planning: The CID has implemented

Contact this candidate