CURRICULUM VITAE
MUSYOKA JOHN JOEL
**********@*****.***
CAREER OBJECTIVES
To rehearse my abilities in an association that offers different testing undertakings that permit the utility of individual keenness, savvy instinct in execution and all the more significantly advancing workers and understudy proficient development and improvement in the extent of acquisition and supply chains.
PROFESSIONAL SUMMARY
Award-winning sales professional with several years of experience in the consumer products industry and strong track record of exceeding quarterly sales quotas. Highly effective at creating and maintaining good customer relations and generating repeat business. Proven ability to communicate sales tactics and strategies to other professionals through strong presentation skills.
BUSINESS COMMUNICATION SKILLS
• Extensive analytical skills
• Excellent oral & written communication •
Fluent in English
WORK EXPERIENCE
1.COMMERCIAL WAREHOUSE as warehouse worker and store assistant
Implemented and streamlined cutting-edge data management procedures, improving the operational efficiency of the company by 5%.
Reduced labour and material costs by 7%
2.ACADEMIC WRITER & BLOGGER AS FROM 2017
Improved SAT and ACT scores by 40% for the average student.
Published 16 research papers in several peer-reviewed journals
Received 90%+ positive feedback from private tutoring students.
Published 6 scholarly articles in esteemed legal online publications on topics related to bankruptcy litigation over a 12-month period.
3.MAIL & DATA CLERK AS FROM 2020
Utilized Google Analytics and Google Tag Manager and implemented new scripts that increased performance by 25%.
Converted data into actionable insights by predicting and modeling future outcomes, that increased revenue by 10% last year.
Managed to reduce customer churn by 15% using collected data to perform a forecast analysis of when customers would churn.
Decreased clerical errors 55% by sourcing new data entry automation software.
4.AJIRA ADAPT TECHNOLOGIES AS FROM 2021
Improved error documentation systems, resulting in increased workplace efficiency.
Maintained a 95% satisfaction rating over a 24-month period.
Drove Quality Assurance (QA) from an average of 65% to 90%.
Last but not the least a good working knowledge of computers and software programs.
COMPUTER SKILLS
Transcribing 100 words per minute
MS Office :(Word, excel, outlook, PowerPoint, access)
Google Drive: (Docs, sheets, slides)
Spreadsheets:(Excel, Google Sheets, Open Office calc)
QuickBooks
Email:(mail merge, filters, folder)
EDUCATIONAL BACKGROUND
UNIVERSITY OF NAIROBI
The University of Nairobi Bachelor of Commerce (Procurement and Supply chains option)
HIGH SCHOOL
Mumbe boy’s high school
PRIMARY SCHOOL
Golden key primary school
AVAILABILITY
On a full-time basis since am just in the 4th year awaiting graduation.
REFEREES
muli welesi
Absa bank-Claims Personnel
Nairobi
EPHRAIM MURITHI
EXECUTI VE MANAGER
LUDIWARE LIMITED