Account Clerk Office

Elsa Ruiz

Kissimmee, FL ***** • 407-***-**** • adv1nl@r.postjobfree.com

Summary

A proactive and meticulous Individual with proven experience of providing customer service for many years. I am a dependable employee who is eager to learn new skills that will benefit work performance. My strengths consist of time management, customer satisfactory, and comprehensive skills. EXPERIENCE

Warehouse Clerk, Scientific Games, Orlando, Florid

• Lift up to 50lbs consistently

• Creating a safe work environment by following regulations

• Ensure workstation is neat and organized

• Strong attention to detail with emphasis on accuracy

• Innate sense of urgency to complete daily task

11/13 – Present

Kitchen assistant, Residente inc, Orlando, Florida 11/13 – 11/12

• Ensure the work area is maintained clean according to food safety standards

• Knowledge of local, state and federal food and health department requirements

• Plan, coordinate, assign, oversee and participate as required in the preparation of food

• Prepare equipment for food preparation and monitor refrigeration equipment Office Clerk II, Mapfre, Puerto Rico, Caguas 08/08-07/12

• Handling in-coming telephone calls: record and relay messages to appropriate individuals

• Organizing and maintain files of records

• Ability to demonstrate computer skills and use of excel and word document

• Undertake basic bookkeeping tasks and issue invoices, checks etc Office Clerk Sunny day MHS, Miami, FL 05/06- 07/07

• Maintain supply closet and restock offices as necessary, including inventory and ordering office supplies.

• Answered incoming calls and provided proficient customer service

• Maintained positive customer relationships

Office Clerk I, MAPFRE, Puerto Rico, Humacao 01/05-12/05

• Greeted clients in office and over muti-line phone systems promptly and courteously

• Monitored and responded to client emails

• Resolved routine questions with customers files and records

• Aided receptionist as per requirement and responding to phone calls Account Clerk I, Mapfre, Puerto Rico 03/03-01/05

• Maintain existing filing system and assisting in sorting and filing

• Drafted invoices, reports and vendor payments

• Make copies and distribute as needed

• Answered incoming calls 40+ calls a day

SKILLS & CERTIFICATIONS

• Customer service

• Multitasking

• Bilingual

• Time Management

• Attention to detail

EDUCATION

Universidad Del Turabo

Gurabo, PR, US 2003 – 2004

Technical Phlebotomist 2015

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