Data Entry Manager

CHRISTOPHER OTI-KYEM (Mr.)Curriculum Vitae

**** ****** *** ****** **

Ph: +1-720-***-****

E-mail *********@*****.***

PERSONAL SUMMARY:

Accomplished and energetic Data Management Specialist with a solid history of achievements in multi-tasked environments. Motivated Male leader with a strong attention to detail, organizational and prioritization abilities. Areas of expertise include Data Quality Assurance, Training, Research Data Analysis, Data Capturing Technologies and Auto Driver

KEY SKILLS AND COMPETENCIES:

Time & Systems Management Computers and Electronic Mobile Devices TrainingMicrosoft Office Suite

People Management & Result Oriented Supervisory, Monitoring and Team Player Data Analysis (Quantitative)Data Capture Programming (SPSS & MS Excel) Customer and Personal Service

Data Entry

Data Quality Assurance

Auto Driving

CAREER HISTORY:

Africa Market Makola November 2020 – January

2023

Aurora Co, United States of America

Welcoming customers

Assist customers with purchases handling merchandise. Restocking shelves

Setting up displays

Answering customers phone calls

Perform data entry

Customers order deliveries

Sanitation

Data Entry Manager November 2016-February 2017

Innovations for Poverty Actions-Ghana. (GUIIDE PROJECT Contract) Accra, Ghana

Data Management. Training, Data reconciliation, Managing and scheduling a data entry team of 18 .Aim atAchieving a 99.95% client data accuracy and submission rate Call Center Manager October 2013-December 2014

Prep-eez Tech Gh. Ltd. Accra, Ghana

Managing the Calling of subscribers and handle their enquiries or direct them to the appropriate persons according to their needs and blasting of SMS via a selected network. Periodical training of call center agents on Customer care. Managing and Monitoring call center agents productivity on new subscriptions via a computer service platform and scheduling a call agent team of thirty (30) on a two shift basis, this led to an 95% increase in new subscriptions within 2 months Research Data Analyst January 2012-December 2012

Virtual Access, Ghana Ltd. Accra, Ghana

Programming / Creation of Data capturing file, using SPSS, Fluidsurvey.com, m-QUEST mobile survey respectively. Generating of statistical tables-frequencies, Cross tabulations with SPSS and Microsoft Excel Pivot tables. Check data source to verify completeness and accuracy. Discuss data presentation requirements with client’s .Conducting field back checks and update databases. Executive Managing Retail Auditors in Greater Accra and the Eastern region of Ghana and achieved a client satisfaction of 99.98%.

CHRISTOPHER OTI-KYEM (Mr.)Curriculum Vitae

Divisional Data Quality Assurance Manager July 2000-April 2011 Affiliated Computer Services, A Xerox Company, Offshore Office. Accra, Ghana

Performing data quality checks for four (4) Divisions consisting over 400 transactional Processors Training, DE Rule Updates,Orientation of new Transactional Processors on Company’s Quality Expectations. Preparing data storage backups, managing the Business Unit finances and ComputerWorkflow.Operate spreadsheet programs and other typesof software’s to loadand manipulate data and to produce reports, helping programmers and systems analyst test and debugging new or updated programs . Data Quality archived a constant quality score of 99.98% and above thus making our site the most preferred for clients. Senior Research Executive

January 1991-June 2000

Research International Gh. Ltd. Accra, Ghana

Team Leader, of a data entry staff of thirty (30). Generation of charts for presentation in Microsoft PowerPoint. Programming of data capturing file and Quantitative Data analysis with SPSS software

Maintain logs of activities and completed work and storing completed documents in appropriate locations.Data entry submission time always archived 100% National Service Personal

January 1989- September 1989

Ghana Health Service, Han Health Post. Wa, Ghana

Collecting Data on the weight of expectant mothers and children. Taking /recording of outpatient’s Blood pressure and sharing of rations to expectant mothers .Preparing activity reports to inform management of their status and implementation plans of programs services and quality health initiatives. ACADEMIC QUALIFICATIONS:

Certificate: Initiating and Planning Projects

Certificate:Budgeting and Scheduling Projects

Certificate: Managing Project Risks and Changes August 2016 University of California Irvine,California

Certificate: Usable SecurityMay 2016

University Of Maryland, College Park Baltimore, Maryland Certificate: Stepping up to management 1st Line Supervisors Training Program February, 2010 Harvard University & ACS a Xerox Company Learning Services Lexington, Kentucky Certificate: 6 Sigma Green Belt in Business Process Management (BPM) March, 2005 Oriel Incorporated Madison, Alabama

Associate of Computer Science: Institute for the Management of Information Systems part 1&2 (IMIS) June 1998

NCR Computer Science Institute Accra, Ghana

Associate of Arts: Advanced Level General Certificate of Education June 1988 Institute of Adult Education Accra, Ghana

Ordinary Level General Certificate of Education June 1985 ApamSenior High School Apam, Ghana

REFERENCES:

* Mr. Johnny D. Attafuah, CEO, Systems Analyst, Virtual Access GH. Ltd. Ph: +233********* Email: ************@***.*** .*Mr. Markus Steiner, PhD, Sino-implant II project Director, FHI 60. PO Box 13950, Research Triangle Park NC 27709, I Ph:+1-919-***-****. E-mail: ********@***.***

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