Michalee Virnig

Salem, OR *****

+1-971-***-****

Highly organized, responsible, and adaptive administrative assistant with customer service representative experience. I have performed a variety of administrative duties and have a wide range of customer service knowledge and skill. I have great attention to detail, safety consciousness, and the ability to assess each task to determine which tools and materials are needed to complete work tasks. I have great dexterity, time management, reporting, and able to work in a team or independently without supervision.

Authorized to work in the US for any employer

Work Experience

Driver Check In / Returns

Sysco - Portland - Wilsonville, OR

January 2021 to January 2022

My job was to verify and process all returning product crediting the customer. Follow food Safety guidelines recording mandatory temperatures of products to ensure proper handling procedures. Sort and plate product that is going back into stock. Create pick up requests, verify that all numbers on invoice and manifest match, close routes.

Clerk/Cashier

WinCo Distribution Center / Capstone Logistics, LLC - Woodburn, OR

January 2019 to January 2021

Provide warehouse clerical support for one of the largest grocery store distribution centers in the Northwest. At Win Co Distribution Center my duties are to greet and check in all incoming carriers' drivers processing their paperwork and assigning the load to an unloader. Paperwork is then returned to me, and I calculate total cost for delivering driver. Contact driver and tell him total cost. Collect payments, I also collect the bills from the Win Co receives close the corresponding dock door and then deliver all paperwork to the driver. In addition, I have worked with a variety of types of trailers such as dry, refer and flatbed trailers.

Associate

Oregon Freeze Dry - Albany, OR

January 2018 to July 2018

• Set up, operate, tear down and clean food processing machinery for sanitation purposes. Ability to work safely and productively for entire 12-hour shift Ability to work in varying environments (hot, cold/ freezing, dry, wet, dusty, noisy, etc. Performed general production tasks as needed, including, but not limited to Washing trays Placing product onto trays Lifting and lowering trays onto racks and carts.

Dumping product from trays into hoppers Inspection of fresh or processed product on conveyor belt Maintained a high standard of process and product quality Effectively communicate with crews, Shift Coordinators and Team Supervisors.

Plastic Production Line Operator

Nike - Beaverton, OR

June 2017 to January 2018

• Responsible for the operational aspects of manufacturing.

• Followed safety protocols.

• Inspected and recorded quality of materials and finished parts.

• Operated production and machine to meet targets.

• Worked effectively and communicate in a team environment.

• Maintained a clean work area.

Food Service Worker

Sodexo, Inc - Beaverton, OR

September 2010 to May 2017

• Read recipes and/or product directions.

• Estimated food requirements.

• Operated a variety of kitchen utensils to weigh, measure, mix, wash, peel, cut, grind, stir, strain, and season and knead foodstuffs for cooking, serving and storing.

• Assisted in the preparation of hot and/or cold foods, and properly stores food, utilizing knowledge of temperature requirements and spoilage.

• Inspected workstations for compliance with service standards.

• Kept records and requisition for supplies/equipment as needed.

• Cleaned and sanitizes workstations and equipment following all Sodexo, client and regulatory rules and procedures.

• Quality control of products.

• Set up stations with entrées, soups, salads, breads, condiments, other food products and utensils.

• Provided general stocking duties in service area.

• Served and replenishes food from counters and steam tables (sometimes using a conveyor food belt) and breaks down stations at the end of meal periods.

• Brewed coffee and tea.

• May be required to restock other beverage areas.

• Interacted with customers in the serving, retail and dining areas.

• Assisted customers with opening containers and cutting food when requested.

• Attended all allergy and foodborne illness in-service training.

• Complied with all company safety and risk management policies and procedures. 2

• Reported all accidents and injuries in a timely manner.

• Participated in regular safety meetings, safety training and hazard assessments.

• Complied with all Sodexo HACCP policies and procedures.

• Attended training programs (classroom and virtual) as designated.

• Worked on a tray line to distribute food.

• May perform other duties and responsibilities as assigned. House cleaner, dish washer, cleaned and folded laundry Full-Time Parent - Salem, OR

December 2005 to August 2010

Salem, OR

December 2005 to August 2010

Stay at Home Mother

• Organized family schedules.

• Cooked and prepared meals.

• Always made sure my child was up and ready to be on time for school.

• House cleaner, dish washer, cleaned and folded laundry.

• Maintained finances

Branch Manager/Customer Service Representative

Check Into Cash - Salem, OR

July 2004 to November 2005

• Provided excellent retail and cash register service for hundreds of customers daily.

• Responsible for greeting and engaging customers as they entered the gift shop. Provide customers with product recommendations based on their requests.

• Operated cash register, scanners and computers to itemize and total customer purchases; collect payments and make change.

• Responsible for training of new employees, with a history of effective team building with co-workers and supervisors.

Administrative Assistant/Operations

Island Club Catering & Conference Center - Coronado, CA

Naval Air Station North Island

May 2001 to November 2003

Furnished administrative support to the Regional Catering Manager, Club Manager, all other managers and supervisors.

• Organized and maintain Managers calendars, schedules, meetings and appointments.

• Answered and direct calls using a multi-line phone system.

• Retrieved all e-mail through Microsoft Outlook forwarding hard copies to the appropriate staff.

• Prepared all correspondence and maintain all filing systems.

• Initiated correspondence and organizing meeting with internal and outside personnel.

• Analyzed and balance daily sales for four facilities, calculate and complete sales reports

breakdowns of all locations.

• Verified debit and credit ledger accounts.

• Created spreadsheets using Microsoft Excel to utilize for daily, monthly and yearly forecasts and financial revenue statements.

Education

High school diploma

Lemoore High School - Lemoore, CA

Skills

Certifications and Licenses

Electric Pallet Jack

Additional Information

Summary of Skills

• More than two years administrative • Eleven years of customer service experience.

• Over a year of packaging and operating • Excellent coordinating skills. on a manufacturing line. • Immense ability to schedule

• Excellent ability to gather and analyze appointments and maintain data. calendars.

• Exceptional record maintenance skills. • Problem Solving Skills.

• Excellent ability to solve problems. • Good knowledge of multi-line phone systems.

• Great ability to prepare reports.

• Vast knowledge of office equipment

• Strong knowledge of office principles.

and programs.

• Complete knowledge of ordering

supplies.

Contact this candidate