VALENTINA

DURAN

valentinaduranmoya**@

gmail.com

305-***-****

Miami Beach, FL 33140

Motivated employed with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

PROFESSIONAL SUMMARY

Sweet Liberty - Server

Miami Beach, FL • 09/2022 - Current

Sweet Liberty - Hostess

Miami Beach, FL • 05/2021 - Current

Sweet Liberty - Busser

Miami Beach, FL • 05/2022 - 10/2022

WORK HISTORY

• Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills and handle complimentary items.

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Explained menu items and suggested appropriate options for food allergy concerns.

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Bussed and reset tables to keep dining room and work areas clean.

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Cultivated positive guest relations by managing

information and orchestrating speedy seating.

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Worked with front of house staff to move tables and adjust seating to accommodate groups with special

requests.

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Monitored seating area and checked restrooms regularly to keep spotless.

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Informed servers of newly seated parties for speedy service.

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Worked quickly, communicated with other staff and

always looked for better ways of completing tasks to

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SKILLS

Transactions and Cash

Handling

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Special Requests and

Substitutions

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• Food and Beverage Service

Menu Memorization and

Presentation

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• Warm and Friendly

• High-Volume Dining

Order Accuracy and

Delivery

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• Team Player

• Daily Specials Memorization

Sweet Liberty - Drink Runner

Miami Beach, FL • 07/2022 - 09/2022

Lucali Miami Beach - Hostess

Miami Beach, FL • 05/2021 - 10/2021

improve productivity and keep tables ready for incoming guests.

Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

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Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.

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Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.

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Delivered correct food items to tables according to order documentation.

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Maintained speed of service for food orders while

minimizing errors and complaints.

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• Cultivated warm relationships with regular customers. Trained and mentored newly hired employees to explain process flow and safety procedures.

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Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

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Answered customer questions about hours, seating and menu information.

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Assigned patrons to tables suitable for needs and

restaurant section rotation.

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Supported servers, food runners and bussers with

keeping dining area ready for every guest.

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Spanish

Native or Bilingual

German

Elementary

English

Professional Working

LANGUAGE

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