Administrative Assistant Data Entry
Resume:
Aliyah Sams
HIghly motivated, detail focused Business and Accounting professional. Solution oriented, problem solver and utilize resources to quickly resolve discrepancies. Perform efficiently in a busy environment handling tasks simultaneously. Team leader, guiding and mentoring the delivery of exceptional customer service.
60 Anglers Ln
Lagrange, OH 44050
******.*******@*****.***
EXPERIENCE
Aligned Health Center, Westlake, OH — Office Manager/Administrative Assistant
January 2020 - PRESENT
Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands
Organize and schedule meetings and appointments
Point person to collect financials from patients, handled past dues, refunds
Organize office operations and procedures
Coordinate with IT department on all office equipment
Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time
Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored
Properly dispose of records
Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
Allocate tasks and assignments to subordinates and monitor their performance
Responsible for recruiting staff for the office and providing orientation and training to new employees
Ensure top performance of office staff by providing them adequate coaching and guidance
Allocate available resources to enable successful task performance
Evaluate and manage staff performance
Organize orientation and training of new staff members
Ensure filing systems are maintained and current
Ensure security, integrity and confidentiality of data
Design and implement office policies and procedures
Implement procedural and policy changes to improve operational efficiency
Coordinate schedules, appointments and bookings
Maintain office supplies inventory
Review and approve office supply acquisitions
Handle customer inquiries and complaints
Manage internal staff relations
Maintain a safe and secure working environment
Massage Envy, Avon, OH — Lead Sales Associate
December 2017 - January 2020
Prioritized in completing multiple tasks
Maintained a clean, welcoming, relaxing environment
Greeting and booking clients
Focused on thriving in productivity while maintaining steady closing sales rates and showing strong front office management skills alongside other coworkers
Maintained printers, Sent faxes
Create files for each client, organized in alphabetical order, kept updated records of clients and guests
Closed clinic with closing reports
EDUCATION
Lorain County Community College, Elyria, OH — High School Diploma, Associates Degree
August 2012 - May 2015
SKILLS
Administrative Management, Customer Relationship Management, Financial Management, Insurance Billing
LANGUAGES
English
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