KAREN ATKINS
********@*******.***
Ability to assist and perform a variety of duties and assignments. Excellent communication skill to maintain good relations with customers. Ability to handle multiple tasks and work in a team environment.
EXPERIENCE
Fleet/Ramp Agent (American Airlines/Envoy)
DFW Airport
06/22-Present
Responsible for loading and unloading baggage and other cargo as well as transporting these items to and from the aircraft, terminal, and bag room
Clean and service cabin interiors with equipment and supplies by reaching, bending and twisting in confined spaces
Hand clean the interior of aircraft including meal trays, lavatories, overhead storage bins and buffets
Use powered equipment, such as cargoveyors, industrial tractors, forklifts, and motor scooters
manually operate equipment such as hand trucks, lavatory service carts, cargo and baggage carts
Responsible for specialized cleaning fluids and equipment; hand tools such as pliers, screwdrivers for aircraft recouping; uses baggage and cargo scales
Responsible for de-icing aircrafts and for pushing out/towing aircraft and related guide man functions
United States Postal Service (PSE Clerk)
Dallas, Texas
01/22-04/22
• Sort outgoing and/or incoming mail using automated equipment • Ensure all necessary support
equipment and materials are organized for sorting • Follows established safe work methods
methods procedures and other assigned duties.
Deputy Court Clerk (Civil /Criminal)
City of Germantown Memphis, TN.
08/2017-2021
Entered various data into the court's computer system including citations, accident reports, tickets, arrest reports, bonds, and payments. Set court date and prepared docket for court comparing ticket and arrest report information with docket making sure that all information is correct and make appropriate changes accordingly.
Compiled and maintained arrest files, juvenile traffic school files, and other court files to ensure that all necessary information is included, labeled, and filed properly. Reviewed legal documents for completeness and accuracy to determine the appropriate processing for adherence with City court rules and regulations.
Calculated, collected, and accounted for all fees, fines, costs, forfeitures, and bonds; issued receipts, balanced and prepared receipts for deposit. Performed duties in courtroom by checking equipment for proper functioning, sorting files, checking-in offenders, entering disposition, fines, and fees into computer, and assisting judge and prosecutors.
Accepted payments and provide general information regarding Court policies and procedures during working hours and at night when court is in session. Prepared and sent various certified letters and documents including but not limited to warrants, subpoenas, garnishments, court-date notices, and final notices. Transferred appeals and submit bind-overs to the appropriate court.
Maintained records of the First Offender Program, scheduling juveniles for classes and community service with participating organizations. Checked records to ensure that each juvenile has completed program and has not received any other tickets during probationary period.
Deputy Court Clerk
Shelby County Government/Criminal Justice Center
Memphis, TN 04/2015 to 08/2017
●Administer criminal proceedings and court docketing, prepared reports for local agencies.
●Prepare and issue orders of the court, assign court date and attorney.
●Process jail sentences, traffic citations, deferrals, arrest warrants, probation, and "failure to pay" and "failure to appear" cases.
●Kept track of fines, forfeitures, and other monetary court receipts.
●Responsible for logging and filing incoming citation, information, and complaints.
●Input Disposition into the system.
●Reply to incoming queries in the form of calls or written paperwork.
●Examine legal documents submitted to courts for adherence to laws or court procedures.
●Record case dispositions, court orders, or arrangements made for payment of court fees.
●Coordinate with judge, the police department, jail personnel, defense counsels, and lawyers to facilitate the smooth functioning of the justice administration system.
●Receive and document payments.
●Search files and contact witnesses, attorneys, or litigants to obtain information for the court.
●Answer inquiries from the public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.
●Instruct parties about timing of court appearances.
●Explain procedures or forms to parties in cases or to the public.
Re-Employment Specialist
Louisiana Workforce Monroe, La.
11/2010 – 2015
Maintain, monitor, record, and report unemployment compensation statistical data to state officials.
Counsel Unemployment Insurance claimants regarding reemployment and reentry into the local labor force. Refer qualified candidates to prospective employers via LWC staff members. Answer inquiries regarding Unemployment Insurance and advise clients of requirements to ensure compliance with regulations.
In addition:
● Provides comprehensive evaluation of employment and training needs. Assesses client’s skills by interviewing, testing and other methods.
●Works with clients to develop individual training plans, engage employer placement contacts, and counseling. Assists clients with job placement, including job-search classes, labor market analysis and employment contacts.
●Assesses clients need, authorizes, and facilitates supportive services to assist in removing barriers that may prevent successful completion of the program.
●Monitors and records client’s data into multiple management information systems.
●Provides counseling for clients with employment or educational barriers. May assess clients with physical or mental disabilities and make appropriate referrals to related services.
●May facilitate group processes including testing, workshops, orientations, and job clubs.
●Maintains case files as directed to meet client’s follow-up and program evaluation needs.
EDUCATION
06/2006 American Intercontinental University BA Criminal Justice