Service Representative Sales Associate
Resume:
ELISSAH
JULES
****.****@******.***
Sacramento, CA 95828
SKILLS
Communication - problem solver- detail oriented - self starter - team player - POS and computer systems - quick books - shipment processing.
PROFESSIONAL SUMMARY
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
WORK HISTORY
State Of California, Department Of Social Services - IHSS Care Provider
Sacramento, CA • 12/2022 - Current
Provided transportation and appointments management.
Assisted disabled clients to support independence and well-being.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Administered prescribed medications under direction of physician.
Followed nutritional plans to prepare optimal meals.
Administered medication as directed by physician.
Supervised daily activities and provided assistance to staff.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Casual Male Xl - Key Holder
Folsom Ca • 12/2020 - 04/2021
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
Created financial reports and documentation for review by store management staff.
Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
Destination XL Group Inc. - Stock Coordinator
Sacramento, CA • 12/2016 - 11/2018
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Performed inventory control, such as counting and stocking merchandise.
Helped customers locate desired items and transfer oversized items to vehicles.
Consistently lifted materials weighing as much as 30 pounds.
Checked packages and merchandise for damage and notified vendors.
Changed sales floor signs to show current pricing and support product promotions.
Removed debris and packaging from boxes and separated for recycling or disposal.
Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Demonstrated strong communication skills and understanding of packing slip processing requirements.
Destination XL Group Inc. - Customer Service Representative
12/2016 - 11/2018
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Increased efficiency and team productivity by promoting operational best practices.
David's Bridal - Stylist
Sacramento, CA • 01/2015 - 03/2017
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Worked on customers daily while maintaining distinguished cleanliness and organization of work areas.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Monitored current trends to understand fashions and better serve customer needs.
Processed payments, entering sales in register for prompt customer service.
Organized sales area and work station to showcase products and boost sales.
The Body Shop - Sales Associate
Roseville Ca • 10/2014 - 02/2015
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Completed orders and organized product deliveries to meet customer timetables.
Prepared large cash deposits with zero discrepancies.
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