Office Manager Receivable Specialist
Resume:
DERRICK
HAMPTON
**********@*****.***
Las Vegas, NV 89113
Bold Profile
Dedicated candidate eager to employ project management and technical skills. Qualified to lead and mentor team of creative professionals. Skilled in video and audio production techniques with good understanding of media production. Highly collaborative with strong work ethic.
PROFESSIONAL SUMMARY
The Dance Studio Las Vegas - Office Manager
Las Vegas, NV • 02/2022 - Current
Nova Healthcare Group - Practice Manager
Las Vegas, NV • 11/2018 - 01/2023
WORK HISTORY
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
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Negotiated price and service with customers and vendors to decrease expenses and increase profit.
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• Increased profit by streamlining operations.
Developed systems and procedures to improve operational quality and team efficiency.
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Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
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Updated reports, managed accounts, and generated reports for company database.
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Managed office operations while scheduling appointments for department managers.
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Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
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Trained interns and newly hired team members on office procedures and computer system.
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• Created and implemented organizational policies and procedures. Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
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Communicated closely with patients, ensuring medical information was kept private.
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Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
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• Oversaw accounting, budgeting, and financial reporting. Promoted patient health and general wellness by coordinating and encouraging participation in health events.
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• Consulted with healthcare professionals on business decisions.
• Assisted with regulatory issues such as compliance.
• Developed and maintained electronic record management systems to analyze SKILLS
• Inbound phone call handling
• Bookkeeping
• Mail handling
• Staff Management
• Ethics-focused
• Expense reporting
• Scheduling
Google Suites, Office 365 and
MacOS expertise
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• Managing office supply inventory
• Office Administration
College of Southern Nevada
Las Vegas, NV • Expected in 12/2024
Associate of Science: Business
Administration And Management
Las Vegas High School
Las Vegas, NV • 06/2010
High School Diploma
EDUCATION
Next Level Ballroom - Office Manager
Henderson, NV • 05/2016 - 10/2018
CAMCO Nevada - Accounts Receivable Specialist / Receptionist Las Vegas, NV • 02/2015 - 05/2016
Dancing On The Suncoast - Studio / Office Manager
Sarasota, FL • 08/2013 - 01/2015
and process data.
Created, maintained and updated filing systems for paper and electronic documents.
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Implemented innovative programs to increase employee loyalty and reduce turnover.
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• Interacted well with customers to build connections and nurture relationships. Scheduled employees for shifts, taking into account customer traffic and employee strengths.
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• Coordinated special projects and managed schedules. Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
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Set aggressive targets for employees to drive company success and strengthen motivation.
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Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
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Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
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Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
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Followed up overdue payments and payment plans from clients to establish good cash flow.
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• Input financial data and produced reports using VMS. Identified, researched, and resolved billing variances to maintain system accuracy and currency.
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Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
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Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
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• Managed senior-level personnel working in marketing and sales capacities. Updated reports, managed accounts, and generated reports for company database.
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Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
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Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
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Leveraged data and analytics to make informed decisions and drive business improvements.
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Identified and communicated customer needs to supply chain capacity and quality teams.
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