Medical Receptionist Front Desk
Resume:
Beth Weis
Jeannette, PA *****
*********@*****.***
Talented manager and team leader offering 21 years of success in restaurant and banking environments. Strategic thinker with food and beverage, management, and financial proficiency. Offers proven ability to build effective teams and positive results. Committed to identifying and leveraging opportunities for growth.
Work Experience
Bartender and Server
Delaneys Pub - Youngwood, PA
March 2022 to Present
Health Unit Coordinator (HUC)
UPMC Presbyterian/Montefiore Hospital - Pittsburgh, PA August 2021 to Present
I coordinate UPMC Presbyterian and Montefiore hospital's patient flow to the OR and/or testing. I take inbound calls from patients looking for information regarding an upcoming surgery, help with directions to the facility, call patients to arrive earlier, and direct patient family members to the correct area for further information when necessary.
I keep both OR units up to date on the patient statuses I contact the doctors when necessary
Keep the nurses on time with their assessments to get the patients to pre-op for surgery I set up MRI/Xray/Dialysis transfers
I reach out to the transplant team when a patient arrives for an organ I keep employee photos up to date on our employee board Keep the areas all fully stocked with consents and proper paperwork necessary Assign the patients arriving to their bed spaces, and assign those spaces to a nurse Overall, I keep the entire surgical pre op unit's communication flowing between the OR, nurses, and patients. It's difficult to list every job I do there, because I do a large number of tasks on a daily basis. It's quite fast paced, most parts of my job are to keep nurses on the tight schedule they are expected to adhere to.
PCT (Patient Care Technician)
UPMC Presbyterian/Montefiore Hospital - Pittsburgh, PA May 2021 to Present
EKG Lead placement
Phlebotomy
Patient care (proper bathing, peri-care, toileting, and Foley care) Foley catheter removal
IV removal
Vital signs
CPR training
BP readings via monitor and without the monitor
Bartender
Primanti Brothers - Greensburg, PA
August 2012 to November 2020
August 2012 to November 2020
Checked identification of customers to verify age requirements needed to purchase alcohol. Trained 3 new bartenders to increase knowledge of drink preparation and upselling techniques. Engaged in small talk with patrons to build rapport and earn repeat business. Collected food, wine and appetizer orders from patrons and promoted upsell items. Monitored patrons to keep alcohol consumption at designated levels. Stocked bar with beer, wine, liquor and related supplies. Multitasked to meet customer, business operations and server needs with minimal errors or delays. Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Assistant Restaurant General Manager
Local Bar and Kitchen - Pittsburgh, PA
April 2017 to August 2017
April 2017 to August 2017
Assisted all personnel with duties and tasks, including hosting and food running during high volume periods at restaurant.
Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements. Maintained entire look of restaurant, keeping it clean and inviting at all times. Estimated potential worker issues to produce detailed resource documentation. Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
Interacted with customers to gauge responsiveness to hospitality and menus. Took immediate responsibility for issues and found effective solutions for swift resolution. Selected, trained and carefully supervised staff in to bring in well-qualified, hardworking and diligent employees.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Worked with vendors to establish strong relationships and maintain proper inventory supplies. Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank. Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
Education
Certificate in Medical Billing & Coding
Ashworth College - Norcross, GA
February 2023 to Present
Associate of Applied Science in Business Management UPMC - Youngwood, PA
May 2007
Skills
• Restaurant Management (4 years)
• Hospital Experience (2 years)
• Bartending (10+ years)
• Medical Terminology (2 years)
• Food service management (4 years)
• Customer service (10+ years)
• Medical receptionist (2 years)
• Administrative experience (4 years)
• Office experience (4 years)
• Front desk (4 years)
• Computer skills (10+ years)
• planning and coordination (2 years)
Certifications and Licenses
CPR Certification/BLS
PA Real Estate Salesperson License
May 2020 to May 2022
Licensed by the state of PA to sell real estate and engage in real estate transactions on behalf of others.
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