AMANDA M ROMERO
P
E
*********@*****.***
A
**** *********** ** ****** ** 80221
OBJECTIVE
EDUCATION
Highly knowledge. Successful at building a strong customer following, thus increasing repeat business. Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks, and maintaining customer areas
EVEREST GRADUATED WITH ASSOCIATES DEGREE IN SURGICAL TECHNOLOGY
03/2004 TO 11/17/2008
KEY SKILLS
EXCEL
MICROSOFT WORD
WORD
FRONT OFFICE
POSTING EOB’S
MEDICAL BILLING
INVOICING
ANSWERING
LEADERSHIP
DENTAL OFFICE EXPERIENCE
MICROSOFT OFFICE
CPT CODING
ICD-10
MEDICAL CODING
DENTAL RECEPTIONIST
ICD-9
MULTI-LINE PHONE SYSTEMS
INSURANCE VERIFICATION
MICROSOFT EXCEL
MANAGEMENT
OFFICE MANAGER EXPERIENCE
MEDICAL RECORDS
TRIAGE
TRANSCRIPTION
ANATOMY KNOWLEDGE
EMR SYSTEMS
PATIENT CARE
DATA ENTRY
HIPAA
MEDICAL SCHEDULING
EXPERIENCE ADMINISTERING INJECTIONS
EPIC
DOCUMENTATION REVIEW
CLERICAL EXPERIENCE
PHONE ETIQUETTE
ACCOUNTING
DOCUMENTATION
WINDOWS
EXPERIENCE
11/218 TO 07/30/2021
Rocky Mountain Urgent Care and Family Medicine –
Westminster, CO
Patient Care Coordinator (PCC)/ Medical Assist
Opening for the day shift
Closing for the night
Scheduling patients
Answering multiple phone lines, transferring calls
Medical record
Checking in patients, For family medicine and urgent care
Balancing at the end of the shift
Making packets for patients
Obtained patient vitals
Provided patient care
Performed in-office procedures
Triaged patients
Responsible for scheduling patients for appointments
Assisted with insurance verification
Responsible for back-office duties
Ordered labs
Helped startup COVID in the clinic
Test COVID-19 patients
Get claim number for Work Comp patients
Prior Authorization
Refill medication
Referrals
Call patients about lab results & rays
Documents reviewing
08/2016 TO MAY 2018
Office Manager
Comfort Dental Oral Surgery - Westminster, CO
Billing and coding
Collections
Open the office
Confirm appointments
Verified insurances and make treatment plans
Accounting balanced money
Collections
Credentialing
Close office
Make appointments
Office Manager
Make schedules for staff
Care Credit applications
Help Clean and sterilize instruments
Posting payments
Excel Spreadsheets
12/2012 to 08/2015
Supervisor in Central Supply/Surgical Tech
San Luis Valley Regional Medical Center - Alamosa, CO
Paperwork and Document
Clean instruments
Order supply's
Sterilize instruments
Maintain a sterile field
Assist Doctors in Surgery
Pull Cases
Open in a sterile field
Receptionist
Comfort Dental
October 2000 to September 2003
Answered phones
Scheduled appointments
Made doctors call list
Received and posted payments
Medical Billing and Invoicing for Accounts
Filed Patients Medical Records
REFERENCES
PA MICHAEL MCCLEERY
DR.VERA
KRISTY LUNENBURG