Excellent customer service skills, organized, people person
Resume:
Dona Cochran
South Bend, IN
****.*******@*****.***
Personal references:
Charity Beebe Comptroller, Lochmandy Ford Bremen
574-***-**** friend 50 years
Marty Tam Retired nurse/ manager
574-***-**** friend 40 years
Cheryl Bradford ( B.S). Care Facilitator Oaklawn
574-***-**** friend 40 years
Janet Stevens Owner of Total Property Management
574-***-**** friend 30 years
Jeff Cocquyt Former owner Elbode Tire/ Fork lift repair 574-***-**** friend 20 years
Kathleen Kraner Health Incentives Coordinator Beacon Health Services 574-***-**** friend 35 years
Authorized to work in the US for any employer
Work Experience
Pet Care Specialist
Pat's Pets - Mishawaka, IN
2012-06 - 2019-08
Head of department. Responsible for daily care giving to all animals in pet store environment. Administered micro chips.. Total cleaning of kennels/habitats. Worked closely with veterinarian. 12 years total experience. Huge love for animals! Organized. Dependable.Loyal. Key holder/ security cleared
Understand the meaning of "hospital clean".
Bartender/Waitress
Chuck's Tavern - South Bend, IN
2010-02 - 2012-02
Bartender .waitress. kitchen help. cashier. cleaning. key holder/ security cleared Housekeeping Supervisor
Regal Lanes - Mishawaka, IN
2010 - 2012
responsible for total cleaning of bowling alley, restrooms, common areas, bar, yard work. Attended to senior guest during weekly bowling meets. Worked alone. key holder/ security cleared Kitchen Sta,ff
Hacienda Mexican Restaurant - Mishawaka, IN
2004 - 2008
kitchen staff, expedite orders, replenish stock on serving line, dishroom, float (kitchen runner) SafeServ certified.
Education
Associate in Hospitality Tourism and Travel
University of Phoenix - Phoenix, AZ
2009 - 2011
High school or equivalent in business
John Adams High School - South Bend, IN
1978
Skills
• Animal Care
• Cleaning
• Filing
• MS Office
• Organizational Skills
• Receptionist
• Time Management
• training
• super customer service skills, microsoft office and word programs,strong money skills
• Kennel Experience
Assessments
Verbal Communication — Proficient
August 2019
Speaking clearly, correctly, and concisely.
Full results: https://share.indeedassessments.com/share_assignment/3x4m6pibvzfb2yny Customer Focus & Orientation — Highly Proficient
August 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/meftzusv3zq0-cr Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
In my work history I have worn many hats. I am 100% loyal, dedicated, hard worker, fast learner,. I work well alone or with others, am very organized, have an eye for detail. Come with a great work ethic, am reliable and available (no child care issues). Absenteeism is not a problem, as I do not call off and am prompt. I understand the daily working of an office or store. Deposits, receipts, cash handling,filing and proper record keeping have been entrusted to me, I rather enjoy it!, Appreciation for cleanliness and proper order are mandatory for a happy workplace.
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