Customer Service Pharmacy Technician

Johnté Porter Wilson

**** ******** ***** ***. *

North Charleston, South Carolina 29418

Cell: 843-***-**** ************@*****.***

Professional Summary

Pharmacy Technician with over 16 years of hospital and retail pharmacy experience. Self-starter with extensive customer service skills. Fast learner and very hands on.

Licenses

Registration with the South Carolina Board of Pharmacy

Reg#22479

Skill Highlights

•Excellent telephone etiquette, Pyxis System

•Exceptional patient care and interaction

•Efficient and accurate

•Hospital and retail pharmacy professional

Professional Experience

HealthChek Hollywood,South Carolina

Medical Assistant July 2021-February 2023

Temperature Checks as the LongShoreman enter the Building

Covid Tests All of the LongShoreman and their Family Members Before Carboats,

Cruise Ships, Airplane Flights, Etc,

PCR Tests

Roper St. Francis Hospital Charleston, South Carolina

Medication Reconciliation Technician November 2016-March 2021

•Record and pass along correct information about a patient’s medicines.

•Find out what medicines the patient is taking.

•Develop a list of current medications.

•Develop a list of medications to be ordered/prescribed by the admitting physician.

•Compare the medications on the 2 lists.

•Make clinical decisions based on the comparison.

•Communicate the new list to appropriate caregivers and the patient.

Roper St. Francis Hospital Charleston, South Carolina

Pharmacy Technician 1 June 2011-March 2021

•Run STAT orders/drips to coding patients in a timely matter.

•Daily refills for Pyxis machines throughout the hospital; Dispensed and delivered patient medications to patients throughout the hospital.

•Provided friendly customer service at prescription drop-off and pick-up counters; accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas.

•Strictly maintains customer and patient confidentiality.

•Communicated with all customers and staff in a pleasant and professional manner.

•Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.

CVS Pharmacy Charleston, South Carolina

Pharmacy Technician 1 January 2007 -January 2008

Rite-Aid (formerly Eckerd's) Charleston, South Carolina

Pharmacy Technician 1 January 2006 to January 2007

•Entered new patient profiles and prescriptions into medication input software system.

•Communicated directly with doctors' offices via telephone, fax and email; promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.

•Verified patient data and billing information; strictly maintained customer and patient confidentiality.

•Verified accuracy and completeness of information on prescription and refill requests; mixed various pharmaceutical preparations according to written prescriptions.

•Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.

•Retrieved, counted and measured drugs and capped and uncapped vials and bottles; proficiently processed and dispensed written, oral and electronic prescriptions.

References

Linda Gordon 843-***-****

Tracy Chisolm 843-***-****

Deanne Clark 843-***-****

Trish Shuler 843-***-****

Contact this candidate