MARIA CASILLAS
Los Angeles, CA ***** · 323-***-****
*****************@*****.***
EXPERIENCE
Learning Ambassador, AMAZON LOGISTICS MAY 2021 - AUGUST 2021 Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
Monitored day to day activities of Amazon associates noting areas needing improvement and implementing plans for rectification.
Trained and mentored multiple new personnel hired to fulfill various rules Maintained compliance with company standards, regulatory requirements and quality goals. CASHIER, BARGAIN CENTER JULY 2020 – MARCH 2021
Process sales transactions, accept payments, calculate and return change when required by payment method, maintain adequate change denominations in the cash drawer and request additional change, answer customers questions about products, reconcile cash drawers and sales receipts, report issues with equipment.
VOLUNTEER, GOOD SAMARITAN HOSPITAL SEPTEMBER 2018 – NOVEMBER 2018 Filled out computer databases and paperwork, administered phone calls, discharged patients from the hospital, gathered and organized lab work, and directed patients to the information desk.
EDUCATION
AUGUST 2016 – JUNE 2020
HIGH SCHOOL DIPLOMA, UNIVERSITY PREPARATORY VALUE HIGH SCHOOL Awards: National Honors Society 2018 – Present & Honor Roll 2016 – Present
GPA: 3.6
AUGUST 2020 – CURRENT
BACHELOR'S DEGREE, MOUNT SAINT MARY’S UNIVERSITY
Major: Child Development
GPA: 3.0
SKILLS
Great Communication Microsoft
Office Proficient Organization Skills
Time Managements Bilingual