Service Representative Data Entry
Resume:
Susan K. Maurer
New Philadelphia, Ohio 44663
***********@*****.***
OBJECTIVE A position as a customer service representative
Which will utilize computer knowledge,
organizational skills, and business experience.
SUMMARY Dependable
Customer Service Experience
Excellent Phone Skills
Computer Experience
EXPERIENCE
Secretary, Woods Insurance Agency and McGarry Insurance Agency in New Philadelphia, Ohio from May of 1984 until June of 1990. Duties included filing, typing, and data entry and customer service.
Cash Office, Super Kmart in New Philadelphia, Ohio, from October of 1994 until June of 1997. Duties included data entry, cash handling, and customer service.
Customer Service Representative, State Farm Insurance from May 2004 until October 2017 Duties include customer service, data entry, and excellent multi- tasking skills.
EDUCATION Graduated from Claymont High School in 1983
Property and Casualty License since July 2009
RELATED SKILLS
1)Computer experience, filing, excellent phone skills, and good customer service relations. I am willing to learn new skills as I would be an asset to your office.
2) Resolve customer billing complaints.
3) Keep records of customer interactions and transactions. Recording details of inquires complaints and comments. Process customers change requests and handle related issues. Processed daily banking transactions and balanced monthly reconciliation statements. Handled claims questions, and followed through with claim situations to the customer’s satisfaction.
PERSONAL
I would appreciate the opportunity to meet with you to discuss how my qualifications will be beneficial to your organization’s success.
Contact this candidate