Kelsey Newby

Tampa, FL

adv1bz@r.postjobfree.com

+1-248-***-****

Work Experience

Allergy Technician

Florida ENT and Allergy - Tampa, FL

September 2022 to Present

• Gathered patient information upon arrival

• Took patients’ vitals and patient history

• Performing allergy tests

• Administering allergy shots

• Ordering vials

• Mixing vials

• Answering patient phone calls

• Customer service

• Stocking rooms

Medical Assistant

Lederman Kwartowitz Center for Orthopedics - West Bloomfield Township, MI April 2021 to August 2022

• Contacted patients for appointment reminders

• Recorded patient history

• Updated care plans

• Assisted with charting

• Cleaned patient rooms

• Performed numerous administrative duties

• Measured accurate vital signs

• Assisted with injections

• Applied and removed casts

• Removed staples and sutures

• Assisted with ultrasounds

• Performed x-rays

• Sterilized and set up instruments as well as washed, dried, and restocked laundry

• Conducted physician referrals as well as serviced pre-certifications on an as-needed basis.

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• Performed clinical skills under physician supervision

• Obtained patient vitals

• Scheduled patient appointments

• Responsible for front office duties

• Processed medication refill requests

Educator/Key Leader

Somerset Mall

August 2017 to October 2021

• Developed strategies to improve customer service, drive store sales, and increase profitability.

• Ensure customer needs are met, complaints are resolved and service is quick and efficient.

• Ensure all products and displays are merchandised effectively to maximize sales and profitability.

• Run and execute overnight merchandising shifts.

Medical Assistant

Vanish vein clinic - Oak Creek, WI

February 2019 to April 2020

• Assisted providers with medical procedures

• Performed phlebotomy

• Provided wound care treatment

• Escorted patients to exam rooms

• Lead patient education

• Verified and scheduled patient appointments

• Responsible for back office duties

• Assist with ablations

• Drawing up medications

• Assist with sclerotherapy

• Assist with KTP laser therapy

Cashier

Whole Foods Market - Rochester Hills, MI

June 2015 to October 2017

• Assist customers by providing information and resolving their needs and complaints

• Greet customers entering establishment.

• Answer customers questions, and provide information procedures or policies.

• Receive payment by cash, check, credit cards, vouchers, or automatic debits. Chevrolet Brand Ambassador North American International Auto Show (NAIAS) Chevrolet - Chicago, IL

February 2017 to February 2017

• Provide consumers with an overall friendly and welcoming environment

• Engage in conversation with consumers, explain how each activation works, and offer assistance when needed

• Educate guests on the products on display

• Greet guests and encourage consumers to take part in each on of the interactive activations Chevrolet Brand Ambassador

North American International Auto Show - Detroit, MI January 2017 to January 2017

• Provide consumers with an overall friendly and welcoming environment

• Engage in conversation with consumers, explain how each activation works, and offer assistance when needed

• Greet guests and encourage consumers to take part in each one of the activations

• Educated guests on various interactive stations

Brand Ambassador

Tigers Game - Detroit, MI

August 2016 to September 2016

• Encourage consumers to take part in the activations, and offer guidance/assistance as needed.

• Provide a fun and welcoming environment.

• Worked different activation centers.

• Educated guests on various products

• Educated guests on various interactive stations

Barista

Lifetime Fitness - Rochester Hills, MI

October 2014 to May 2015

• Provide customers with product details, such as coffee blend, preparation descriptions., as well as various supplements

• Took customers’ orders, prepared beverages, served food items, cleaned tables, and restocked bar for maximum efficiency

• Assisted customers with any concerns which may have arisen, from coffee mistakes to dietary restrictions

Education

High school or equivalent

Skills

• Time management

• CPR

• Customer Service Skills

• retail sales

• problem solving

• Microsoft Excel

• Personal training

• Medical office experience

• Experience Administering Injections

• Patient Care

• Vital Signs

• Coffee Experience

• Phone Etiquette

• ICD-10

• Insurance Verification

• HIPAA

• Medical Records

• English

• CPT coding

• EMR Systems

• Medical Coding

• Medical Imaging

• Medical Scheduling

• Documentation review

• Customer service

• Computer skills

• Patient monitoring

• Medical Terminology

• Group Fitness

Certifications and Licenses

Certified Personal Trainer

February 2020

• Provided customized workout and meal plans based on the clients goals and abilities

• Educated clients on proper form, technique, and nutrition

• Taught group training sessions

• Taught clients a variety of cardio, strength, and stretching techniques CPR Certification

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