Member Service Representative
Resume:
Tahlia Savage
Huntington, WV, *****
**************@*****.***
Experienced in food service, retail, and reception positions. Skilled in many areas of customer service as well as Microsoft Office, Point of Sale Systems (POS), and project management. I am working toward a Bachelor’s degree in Health Science as well as a double minor in biological science and the Spanish language from Marshall University. EDUCATION
B.S. Health Science – GPA 3.17
Minor in Biology and Spanish Language May 2023
Marshall University Huntington, WV
WORK EXPERIENCE
Planet Fitness June 2022 to Present
Member Service Representative Cross Lanes, WV
Greeted members, prospective members and guests, providing exceptional customer service and promoting engagement.
Maintained the neatness and cleanliness of the club.
Operated POS systems in order to complete member purchases and/or pay membership fees, and registrations.
Worked in a team setting with both coworkers and club members to ensure a comfortable and judgement-free environment.
Rue21 October 2021 to February 2022
Sales Associate Barboursville, WV
Greeted customers promptly and professionally, informing them of any sales or promotions that we were running.
Operated point of sale systems (POS) to complete customer purchases, returns, and exchanges.
Promoted fragrances to fulfill a minimum sales percentage.
Encouraged customers to sign up for store rewards in order to meet company loyalty goals.
Sunglass Hut (Luxottica) June 2021 to August 2021
Sales Associate Charleston, WV
Handled and sold premium designer eyeglasses to customers.
Operated POS systems and managed cash tills during opening and closing shifts.
Counted and recorded store inventory at the beginning and end of a shift.
Fixed and adjusted eyeglasses and sunglasses for customers. Edgewood Summit May 2021 to September 2021
Food Server Charleston, WV
Maintained high quality formal table service to over 100+ customers daily.
Ensured proper presentation and preparation of food products and beverages in an appealing way.
Organized large parties reservations and special requests efficiently and accurately.
Interacted with residents in a friendly and sympathetic manner to ensure a comfortable dining and living environment.
Marshall University September 2020 to May 2020
Front Desk Assistant Huntington, WV
Greeted and signed residents to their respective buildings.
Adhered to and administered policies to residents.
Worked overnight shifts and shifts of 18 hours+.
Answered phone calls and redirected them to their concerned parties.
Logged packages received from mail carriers and checked them out to residents.
Created a positive experience and developed interpersonal relationships with residents.
CERTIFICATIONS
American Heart Association CPR/First Aid
SUMMARY OF QUALIFICATIONS
Exemplary customer service skills with young adults, adults, and the elderly.
Works great in both team and individualistic settings.
Detail oriented– prioritizes important jobs first and gets tasks done in a timely and accurate manner.
Excellent problem-solving skills in strenuous situations and environments.
High level of manual dexterity.
References for Tahlia Savage
Nicholas Dawson, former supervisor
Dining Services Director
Edgewood Summit
Phone: +1-304-***-****
E-mail: *******@**************.***
Micah Nappier, former supervisor
Shift Lead Supervisor
Edgewood Summit:
Phone: +1-304-***-****
E-Mail: micahnappier@gmail
Austin Mcclanahan, former supervisor
Desk Coordinator
Marshall University
Phone: +1-304-***-****
E-Mail: ************@********.***
Contact this candidate