Administrative Assistant Personal

Tiffany Suazo

**** ***** ***** ******* ** ***** 718-***-**** *****.*******@*****.***

Education

MFA IAD INTERIOR ARCH & DESIGN CURRENT ACADENY OF ART UNIVERSITY BACHELORS OF FINE ARTS IN FASHION DESIGN & MERCHANDISING B.A AUG 2015 INTERNATIONAL ACADEMY OF DESIGN & TECHNOLOGY AT SANFORD BROWN COLLEGE Certification

MEDICAL ADMINISTRATIVE ASSISTANT AT EVEREST UNIVERSITY IN ORLANDO FL COURSE INCLUDED: BASIC PRINCIPLE OF ACCOUNTING; COMPUTER APPLICATIONS FOR PROCESSING INSURANCE CLAIMS

Skills & Abilities

• FLUNT IN SPANISH

• CPR CERTIFIED

• PROFICIENT IN MICROSOFT SUITE

• SOCIAL MEDIA TECH SAVY

• ABILITY TO BALANCE OF ORGANIZATION AND CREATIVITY Experience

CUSTOMER SERVICE REP AST “REMOTE” BROOKLYN, NY CURRENT TEMP

• Answer a high volume of inbound calls

• Maintain shareholders accounts and records.

• Oversee shareholders financial stock accounts

• Assist shareholders with transfer instructions.

• Assist shareholders with selling shares over the phone.

• Web assistants with registering or having trouble logging in.

• Re issue outstanding checks.

ERAP OUTREACH COORDINATOR MHANY MANAGEMENT BROOKLYN, NY JUNE-NOV 2021

• Call tenant who are eligible for the ERAP

• Inform tenant who I call and call in the benefit to the ERAP program.

• Book appointments with tenants.

• Help tenants fill out the ERAP application in-person & over the phone.

• Follow up on submitted applications.

• Follow up with tenants via email and phone call on missing documentations needed.

• Submit land lord documentations needed for each entity for tenants’ approval as tenants apply.

• Help section 8 and lottery homes recertify them as they come in for the ERAP.

• File and update tenants’ information on file.

OFFICE REPRESENATIVE STATE FARM QUEENS, NY MARCH 2021- JUNE 2021

• Answer insured calls.

• Process & complete bank application/ schedule applications.

• Identify customer’s needs.

• File out client’s certificate.

• Call for non-pay to avoid cancellations and lapse PERSONAL ASSISTANT ANGULO STRATEGIES MANHATTAN, NY APRIL 2017- SEPT 2019

• Answer clients telephone calls.

• Prep and printed application in a timely manner.

• Efficient in getting signatures for paperwork drop offs & pickups.

• Run reports to ensure operations run according to schedule.

• Schedule appointments & follow ups with clients.

• Prep life insurance illustration & client reviews. Internships

THE COLLECTION BRIDAL ORLANDO FL JUNE 2015- AUG 2015

• Book appointments and call clients to remind them of their appointments.

• Organize bridal dress and accessories.

• Help stylist with dress decision for the bride

• Steam and prep bridal gowns for next day pick up.

• Change the window and floor display every two days. • Update bridals information on the computer and update with new brides.

SUMMIT GOLF ORLANDO CONVENTION CENTER FL JAN 2015

• Steaming and making sure garments were ready for display.

• Setting up a designer’s booth with garments and layout displays.

• Dressing mannequins with each its own outfit for the designers.

• Getting mannequins ready for photo-shoots.

• Help do inventory after the trade show is over.

• Set up give away bags for buyers in each collection.

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