Data Entry Medical Assistant
Resume:
VALORIA SELLERS
Margate, Florida *****
*******.*******@*****.***
PROFESSIONAL SUMMARY
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. SKILLS
Quality Patient Care
Account Management
Documentation Review
Patient Needs Assessment
Case Management
Clerical Support
Medical Charts and Records
Healthcare Management
Customer Service
Physician Communication
Medication Assistance
Medical Records Management
Active Listening Strengths
Case Coordination
WORK HISTORY
05/2021 to Current Case Management Coordinator
Woundtech – Hollywood, FL
Managed and monitored program activities and evaluated quality for improvement recommendations.
Structured standardized case management processes to comply with regulatory agency statutes and standards.
Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients. Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Discussed medical histories with patients in effort to provide most effective medical advice.
05/2019 to 05/2021 Advanced Medical Support Assistant Department Of Veteran Affairs – Carolina, NC
Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
Assisted physician with diagnostic and therapeutic procedures by collecting laboratory specimens and changing wound dressings. Organized patient records to research records, extract medical information and review records for completeness and accuracy.
Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
Maintained and obtained medical records.
Prepared labs and other routine examinations.
Verified and updated clinical records.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Prepared and administered medications to alleviate patient symptoms. 11/2006 to 11/2018 Certified Medical Assistant
Carolinas Healthcare System – Carolina, NC
Sanitized, restocked and organized exam rooms and medical equipment. Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history. Called and faxed pharmacies to submit prescriptions and refills. Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
07/2004 to 11/2006 Certified Medical Assistant
Mid Carolina Cardiology – Carolina, NC
Coordinated patient scheduling, check-in, check-out and payments for billing. Adhered to strict HIPAA guidelines to protect patient privacy. Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Entered procedure codes and diagnosis codes into medical billing software. Answered telephone calls to offer office information, answer questions and direct calls to staff.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Maintained current and accurate medical records for patients. EDUCATION
05/1995 Associate of Applied Science
Central Piedmont Community College - Carolina, NC
08/1994 Associate of Applied Science: Medical Assistance Central Piedmont Community College - Carolina, NC
05/1988 Computer Operations
Rutledge College - Carolina, NC
ADDITIONAL INFORMATION
Excellent Professional References Available Upon Request
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