Rhonda Flowers

***** ******* ***** - *******, ** 77089

713-***-**** Cell - Email: adv17q@r.postjobfree.com

OBJECTIVE: Human Resource Specialist/Administrative Assistant, where demonstrated strengths in the areas of organizational development, resourceful planning, conceptualization, analytical and communication skills will contribute to effective business solutions leading to increased institutional strength, effective teamwork, and productivity.

BACKGROUND SUMMARY: Extensive experience in Training and Administrational Support, as well as finance and energy industry related skills with emphasis in education and development, orientation administration, cost efficiency, and communications to include:

Oracle HR - Case Management coordinator

Inventory and Asset Management

Training Coordination - Admin & Instructor

Travel arrangements and reconciliation

Training/Data management and reporting

Budget preparation and planning

Meeting coordination and scheduling

Subpoena Processing

Microsoft software: Word, Excel, Access, PowerPoint, Sharepoint, Outlook, and using CareerBuilder & ADP

Accounting / SOCC/ Stationary & supplies

Interviewing/Training new hires in HRSC

Presentation development & delivery

Regulatory agency documentation

Taleo Administrator / Ed Center Instructor Role

Facility meeting/conference coordinator

PROFESSIONAL ACCOMPLISHMENTS: Provided support and structured reporting and tracking for successful administration of the HR Service Center, providing addition reporting for merit and project implementation through utilization of technology. Efforts resulted in a significant increase in accuracy and access of information, increased accountability factor, and detailed reporting of for call details and merit information as well as w2 reporting structure to Payroll team.

EMPLOYMENT HISTORY:

HR Specialist – Engie NA 1900 Post Oak Blvd- Houston, TX HR data processing for HR Service Center call center/email/physical mail. Completed proces of new rehires and tereminations for Engie locatons. Assisted with New Hire orientation as well as other HR related items. IT access, benefits HR Communications (2019 – 2020)

Senior Admin Assistant to Manager HR Operations & HRSC Senior Service Center Technician, Human Resources, M. D. Anderson – Houston, TX Maintained Service Center coverage while implementing new processes and policy items via HRSC. Responsible for routing cases in Oracle Case Management Center for HR Service Center. Maintained exceed/ passing scores in HR Incentive programs, including creation of tracking system or individual scores. Successfully met metrics for incentive plan. Obtained Taleo Administrator role and Education Center Instructor/Administrative roles. Accurately processing MyHR Mailbox daily. (2012 – 2019)

Administrative Assistant, Life Support Training Center, M. D. Anderson – Houston, TX Responsible for administrative training database for Basic Life Support Center at M. D. Anderson including BLS, ACLS, PALS, PEARS, and Heartsaver AED as well as SCCM courses. Presentation development and delivery, records management, purchasing and budget recording utilizing Hyperion and Lawson, credit card and budget reconciliation, Training manual revisions, Travel coordination, IDT transfer requests, and inventory. (2009 – 2012)

Training Assistant, Integrated Process Management, M. D. Anderson, Houston, Texas Extensive experience in the Education Center involving processing of learner training and development as well as regulatory training, data management, and reporting. Other responsibilities include meeting and conference administrator, presentation development and delivery, and administrative data management, reporting and communications within the institution and external vendors and customers. (2007-2009)

Administrative Assistant to the President, Houston Police Federal Credit Union, Houston, Texas. Responsible for audits on data management, reporting, security, budget reporting, cost control, meeting schedules and planning, travel arrangements and seminar registrations, presentation development and training, intranet documentation posting, material procurement, budget preparation, website design and administrative support to the President/managerial (2003-2007)

Training, T&D Administrative Assistant, Center Point Energy, Reliant Energy, Houston, Texas. Responsible for apprentice training program tracking, data management and reporting, administrative support, corporate policy and procedure updates, budget reporting, event planning and coordination, presentation development, and selected tester for new main system before moving to SAP. (1984 – 2002)