Sales Associate Hotel Housekeeper

Kimberly Voigt

**C Kirby Road

Saratoga Springs, N.Y. 12866

518-***-****

**********@*****.***

PROFILE: Experienced Customer Service Professional adept in a variety of office and veterinary environments supporting operations management. Can work independently without supervision or in a team-oriented environment to benefit employer and customer satisfaction.

Core Proficiencies

Interpersonal Communication Time Management Organizational Skills

Customer Service Veterinary Assistant Financial Transactions

Fast Learner Microsoft Suite Conflict Resolution

EDUCATION

Saratoga Springs High School - Saratoga, N.Y. S.U.N.Y. New Paltz -New Paltz, N.Y.

Stratford Career Institute: Veterinary Asst. Diploma New York, N.Y. 2002-2004

WSWHE: The Office: Procedures and Technology Certificate – Microsoft Office Suite 2010-2011

PROFESSIONAL EXPERIENCE

CASHIER

Customer service excellence

HOUSEKEEPER

Clean all areas of Casino, including restrooms, casino floor, office areas and restaurants

Inspects all areas of company for cleanliness

Communicates with Team Members in the department

Checks work assignments for completion and quality of work

ADMISSION SALES ASSOCIATE

•Accept payments and calculate correct change for service upon entry to track

•Prepare beginning and closing money statements

•Responsible for balancing statements

BINDERY MACHINIST OPERATOR

•Knowledge of printing machines and tools, including their various designs and uses

•Supervised Bindery Pocket Feeder Machine

•Responsible for overall maintenance of machinery

•Training and compliance in all required OSHA safety practices in a team setting

HOTEL HOUSEKEEPER

•Oversaw all housekeeping duties: making beds, replenishing linens, cleaning rooms and corridors including conference rooms thoroughly in a short time period

•Ordered all housekeeping supplies and kept inventory records

VETERINARY AIDE/SENIOR RECEPTIONIST

•Schedule patient appointments and inventory of both medical and office supplies

•Supervisor of pet adoptions

•Assisted in surgeries and administered medications

•Exhibited excellent communication skills throughout office and hospital

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WORK HISTORY

Cashier Price Chopper-Golub Corp. Saratoga Springs, N.Y. 2021-2022

Housekeeper Saratoga Casino & Hotel Saratoga Springs, N.Y. 2018-2020(Nov)

Admission Sales Associate N.Y.S Racing Association Saratoga Springs, N.Y. 2018(seasonal)

Machine Operator Quad Graphics Corporation Saratoga Springs, N.Y. 2011-2016

PERSONAL AND PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST

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