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Health Assistant Front Desk

Colorado Springs, CO
March 21, 2023

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Stephanie Alexander


Summary of Skills:

·Customer Service

·Call Center / Administration

·Retail Sales / Cashier

·Accounts Receivable/Payable

·Bodily Injury / 3 years General Liability and Multi Line Claims

·Property Damage / Total Loss

·Field Investigation

·Workers Compensation

·Colorado HealthCare Medicaid Market Place

Professional History:

Allied Universal – Colorado Springs, CO 06/2022 – 12/2022


Inspect and patrol the perimeter and grounds at regular intervals.

Monitor surveillance cameras for suspicious activity.

Monitor public access and ensure the security of all staff and visitors.

Broadmoor — Colorado Springs, CO 01/2022 — 05/2022


Gate and Property Security Guard for the Broadmoor Hotel. Welcoming Hotel guest

CDASS — Colorado Springs,CO Caregiver

Homecare Health Assistant/Caregiver.

·Assisted client with daily task and self-care

·Cleaned home

·Prepared meals

Provided social support and assistance

02/2016 - Present

Equity Staffing/UHC — Colorado Springs, CO 09/2019 — 02/2020

PHD-Producer Help Desk

Assisted with Medicaid/Medicare clients and Agent to

determine eligibility

Searched for providers and medications in network

Answered questions regarding their Health Care Benefits

CDASS — Colorado Springs, CO Caregiver

Homecare Health Assistant/Caregiver.

Assisted client with daily task and self-care

Cleaned home

Prepared meals

·Provided social support and assistance

02/2016 - Present

Searched for providers and medications in network

Answered questions regarding their Health Care Benefits

Atterro/CGI Connect for Health Colorado — Colorado Springs, CO 09/2017 — 12/2018 Frontline Representative (Tier2)

Handled all inbound calls, provided excellent customer service

Assisted members with filling out application forms and answering any questions regarding their healthcare benefits, 1095 and open enrollment

Assisted brokers and healthcare providers with any questions on reprocessing, password reset and any other questions for the Market Place

Broadmoor — Colorado Springs, CO 05/2016 — 06/2017

GSA Guest Service Attendant

Greeted guests and gave guest tours through the Spa with a 5-Star service

Maintained Spa and indo/or pool area.

Wal-Mart — Colorado Springs, CO 08/2015 — 05/2016

Door Greeter

Welcomed and assisted customers with friendly smile and attitude

Assist with Loss Prevention/Asset Protection

Helped maintain the protection and security of our customers

Discover Goodwill — Colorado Springs, CO 04/2015 — 07/2015

Front Desk Coordinator

Helping out at front desk

Directing participants to proper programs and answering basic questions

Assisting other staff in their various everyday duties

Assisting participants with filling out paperwork and diffusing participant conflicts


Clover Park High School — Tacoma, WA HS Diploma

Software Knowledge:

·Microsoft Office 2013







·Adobe Acrobat

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