Health Assistant Front Desk
Resume:
Stephanie Alexander
*********@*****.***
Summary of Skills:
·Customer Service
·Call Center / Administration
·Retail Sales / Cashier
·Accounts Receivable/Payable
·Bodily Injury / 3 years General Liability and Multi Line Claims
·Property Damage / Total Loss
·Field Investigation
·Workers Compensation
·Colorado HealthCare Medicaid Market Place
Professional History:
Allied Universal – Colorado Springs, CO 06/2022 – 12/2022
Security
Inspect and patrol the perimeter and grounds at regular intervals.
Monitor surveillance cameras for suspicious activity.
Monitor public access and ensure the security of all staff and visitors.
Broadmoor — Colorado Springs, CO 01/2022 — 05/2022
Security
Gate and Property Security Guard for the Broadmoor Hotel. Welcoming Hotel guest
CDASS — Colorado Springs,CO Caregiver
Homecare Health Assistant/Caregiver.
·Assisted client with daily task and self-care
·Cleaned home
·Prepared meals
Provided social support and assistance
02/2016 - Present
Equity Staffing/UHC — Colorado Springs, CO 09/2019 — 02/2020
PHD-Producer Help Desk
Assisted with Medicaid/Medicare clients and Agent to
determine eligibility
Searched for providers and medications in network
Answered questions regarding their Health Care Benefits
CDASS — Colorado Springs, CO Caregiver
Homecare Health Assistant/Caregiver.
Assisted client with daily task and self-care
Cleaned home
Prepared meals
·Provided social support and assistance
02/2016 - Present
Searched for providers and medications in network
Answered questions regarding their Health Care Benefits
Atterro/CGI Connect for Health Colorado — Colorado Springs, CO 09/2017 — 12/2018 Frontline Representative (Tier2)
Handled all inbound calls, provided excellent customer service
Assisted members with filling out application forms and answering any questions regarding their healthcare benefits, 1095 and open enrollment
Assisted brokers and healthcare providers with any questions on reprocessing, password reset and any other questions for the Market Place
Broadmoor — Colorado Springs, CO 05/2016 — 06/2017
GSA Guest Service Attendant
Greeted guests and gave guest tours through the Spa with a 5-Star service
Maintained Spa and indo/or pool area.
Wal-Mart — Colorado Springs, CO 08/2015 — 05/2016
Door Greeter
Welcomed and assisted customers with friendly smile and attitude
Assist with Loss Prevention/Asset Protection
Helped maintain the protection and security of our customers
Discover Goodwill — Colorado Springs, CO 04/2015 — 07/2015
Front Desk Coordinator
Helping out at front desk
Directing participants to proper programs and answering basic questions
Assisting other staff in their various everyday duties
Assisting participants with filling out paperwork and diffusing participant conflicts
EDUCATION:
Clover Park High School — Tacoma, WA HS Diploma
Software Knowledge:
·Microsoft Office 2013
·Oracle
·SAP
·Gator
·Remedy
·CFS
·Comet
·Adobe Acrobat
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