Forklift Operator Customer Service

Kenneth Burke

Oakland, CA ***** 213-***-**** **************@*****.***

Objective

Seeking employment in the Professional Customer Service, Management and Clerical, Technical and Retail Sales Caregiver, Security Service and Warehouse, Shipping and Receiving and Inventory fields Summary of Qualifications and Skills

Customer Service Specialist (Conflict Resolution)

Excellent Communication Skills

Management and Clerical Skills and Experience

Proficient Computer Skills (Internet navigation

and Research, Email applications)

Excellent Sales track record and experience

Passionate and Highly Responsible in my

Caregiving Skills and Qualities

Detail Oriented Skills and Experience

Mechanical Skills and Knowledge

Quality Control and Management Skills

Excellent Problem Solving Skills

Warehouse, Shipping/ Receiving

Certified Forklift Operator

Education

Oregon State University Corvallis, Oregon (4 years) Professional Employment History

Senior Caregiver I.H.S.S. Oakland, CA 946**-****-****

In home care, responsible for the wellbeing and health to the recipient

Manage and provided transportation to recipients doctor’s appointment and medication

Prepared special diet meals as prescribed by the nutritionist

Provided in home hygiene and cleaning of the recipient’s home Front Desk Medical Assistant Kaiser Permanente Lancaster, CA 935**-****-****

Provided incoming patients with information for their needs

Schedule appointments and patient check ins

Blood pressure, Body temperature, weight check for patients Property Manager Investec Management Company Santa Barbara, CA 931**-****-****

Manage apartment complexes

Interview, Vet new tenants upon application

Schedule routine cleaning area, cleaning apartments after tenant have left

Check the condition of the rental after the tenant has left (appliances, HVAC, laundry room)

Collect rents and deposited to the bank

Manage bookkeeping, rental income and company’s documents PBX Operator The Ritz Carlton Santa Barbara, CA 931**-****-****

Answer all incoming calls (PBX machine 6 lines)

Route to appropriate party

Took in room dining orders from guests

Duties include providing information on restaurants, social activities and reservations to different venues (golf, entertainment and tourist events)

Customer Service and Sales Cox Communications Santa Barbara, CA 931**-****-****

Answer all customer inquiries about billing, service, products and cable service plans

Troubleshooting and resolving (if possible) customer’s service concerns

Refer and schedule all service tech appointments

Top quarterly sales performer over 200 other candidates

Trained new employees (20 new hires per year)

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