KRISTA ANALYN MITCHELL

Human Resources professional with over ten years of demonstrated history of

continuously improving full cycle recruiting and HR processes. EDUCATION

University of Louisiana at Lafayette, Bachelor of General Studies Behavioral Science

(2010)

Southern New Hampshire University, Master of Science in Human Resource Management (2016)

PROFESSIONAL EXPERIENCE

Accolade, Inc. Houston, TX October – Present

Talent Acquisition Partner

Performs full cycle recruitment activities for clinical and other assigned lines of business

Identifies internal and external candidates for vacant positions, including assessing job postings and employee referrals, screening resumes and conducting interviews by phone, in person or via electronic media

Advises hiring managers and participates in selection decision-making meetings

Develops and recommends job offer details to hiring managers, including experience ratings and research on internal equity

Delivers and negotiates job offers or rejections to candidates

Conducts strategy meetings with hiring managers to identify expectations, clarify processes, and provide regular updates.

Posts jobs through internal and external media, utilizing advanced sourcing techniques to identify qualified passive and active candidates. Maintains current knowledge of emerging technology to stay abreast of innovative sourcing trends and best recruitment practices

Partners with Talent Acquisition Manager on strategic recruitment activities including attending / coordinating job fairs, conferences, on-campus, and other special events. Helps to maintain memberships in / rapport with professional associations

Become a consultant to your Hiring Managers and master the recruitment and onboarding process

Dayrise Residential, LLC, Houston, TX June 2022 – October 2022 Recruiting Coordinator (Dagen Personnel)

Responsible for full-cycle recruiting to include sourcing, telephone screens, face-to-face interviews and background checks.

Use social and professional networking sites to identify and source candidates.

Conduct regular follow–up meetings, including debriefs with Managers/ Business Partners to discuss the status of requisitions and interviews of candidates.

Post positions to appropriate sources, including internal website.

Develop and build a pipeline of qualified candidates in order to meet staffing goals and objectives.

Arrange interviews by coordinating schedules, and escorting applicants to interviews.

Evaluate applicants by discussing job requirements and applicant qualifications with managers.

Recommend ways to enhance, improve, and/or streamline the recruiting process by working with HR Business Partners and hiring managers.

Apex Systems, LLC Houston, TX February – May 2022

HR Claims Specialist (Amazon Contract)

Serve as the support contact for employees’ inquiries about their Leave of Absence claims and work with global counterparts

Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate when these cannot be resolved

Receive queries via phone or web case and log contacts into the shared service case management system

Handle customer absence claims end to end and contact customers to inform them of resolution, when appropriate

Assess new claims and make accurate classifications about the type of absence required

Ensure all tasks and decisions are rendered within SLA

Navigate ambiguous claim requests and apply good judgement about how to apply policy and regulations to the case in question

Provided complete and accurate information about HR policy, time off policy, pay impacts, benefits information, and other HR items

S3 Strategic Staffing Solutions Houston, TX Nov. 2019 – Dec. 2020 HR Shared Services, Talent Acquisition Associate & Coordinator (Chevron Contract)

Manage full-time and intern candidates onboarding/hiring in RMS & Workday

Coordinate on-site visits (e.g., Carlson Wagonlit to book travel, communicate with potential candidates, and update RMS)

Coordinate university hiring offer letters, disposition candidates, schedule interviews, maintain master excel spreadsheet containing candidate process steps such as offer, acceptance/decline, and provide supervisors with updates.

Submit Service Now tickets regarding candidate hiring process steps, resume, and Smart badge requests.

Coordinate recruiting efforts with Conference Coordinator for virtual sponsored career fairs and virtual schedule interviews

Manage all social investment charitable check requests in Blackbaud 2nd.MD Houston, TX Mar. 2019 – Nov. 2019

Healthcare Recruiter (Addison Group Contract)

Review resumes to fill roles in nursing, medical records, customer service, account management, quality, and creative directives.

Schedule video and face to face interviews and communicate with various hiring managers and departments to coordinator and conduct phone screens.

Set candidates up to complete pre-employment assessments and testing. PEPPERL + FUCHS, INC. Katy, TX 2017 – 2018

HR and Recruiting Coordinator

Responsible for full cycle recruitment processes, Sales Engineering Co-op recruiting program.

Sourced and recruited candidates, scheduled phone and in-person interviews, worked with hiring managers.

Coordinated onboarding process, orientation, completion of the I-9, terminations, exit interviews, implemented policies and procedures, offer letters, assisted and directed employees with timekeeping set-up, etc.

Advised, coached, and mentored management on employee relations issues and disciplinary processes.

Managed candidate records via Applicant Tracking System to maintain current accurate information.

Conducted MVRs, employment verification, background checks and drug screens

Set up travel accommodations through Concur and handle relocation process for new hires

Maintained and tracked employee referral program. Traveled up to 25% to university career fairs.

Responsible for entering and tracking expenses into an expense management system HARBOR HEALTHCARE SYSTEM Houston, TX 2015 – 2017

HR Coordinator

Supported one general inpatient unit with 70 employees and supported more than 200 employees at 13 outpatient sites.

Coordinated onboarding and payroll processes, employee relations, workers compensation, FMLA, Benefits, 401K, handled I-9s & E-verify, terminations, new employee site orientation, implement policies and procedures, time management, training and development, performance management, disciplinary action and performance improvement plan process, ensure compliance with standards, laws and regulations.

Provided benefits and enrollment information to all employees inquires

Responsible for training and development, time management, disciplinary action and performance improvement plan process, ensure compliance with policies and procedures, employment laws and regulations.

Restructured training process from three days to ten days, allowing a smoother transition into departments.

Developed a new employee time tracking system, allowing employees to login into computers and clock in concurrently. This process increased accuracy in the time tracking system.

Traveled up to 50%, to provide HR services to thirteen Houston and Central Texas area sites.

Identified and resolved employee certification non-compliance, bringing all employees within compliance within one year.

Implemented a tracking system to monitor certification compliance, decreasing fines by 70%.

Redesigned employee filing system, increasing efficiency and reducing time needed to locate personnel files.

UNITED VISION LOGISTICS Lafayette, LA 2011 – 2015

HR Administrator

Identified job search boards for employee recruitment, including universities and various job search engines, enhancing the recruitment process.

Reach out to applicants and screened potential candidates for hiring manager.

Performed HR and payroll processes, onboarding, recruitment, background checks, answered employee inquiries, terminations, exit interviews, periodic and routine audits.

Provided benefits and enrollment information to employees inquires

Processed exempt and non-exempt bi-weekly payroll, federal and state tax compliance.

Compiled payroll data such as wage garnishments, PTO, direct deposits, W4, WC, insurance and 401(k) deductions.

Handled the administration of Time and Attendance, validate employee's charges, and adherence to FLSA.

Acted as liaison with payroll system vendor, generated, send and monitored file interfaces to other 3rd party systems.

Managed HR functions and supported more than 350 employees at owner operated and contracted locations

Maintained employee records and data in the HRIS system.

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