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Service Representative Office Assistant

Location:
Nashua, NH
Posted:
March 21, 2023

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Resume:

Brittany Watson

Nashua, NH ***** 850-***-**** adv13j@r.postjobfree.com

Billing Representative

Strongly motivated,customer service representative with the abillity to work independantely or in a multi- faceted large organization, who knows there role while working as a team player. Extremely organized in managing high-profile projects and coordinating complex workflow and logistics. Effectively balances competing priorities in fast-paced, client-facing environments. Maintains a rapid trajectory of growth in positions of increasing leadership and accountability. Proven ability to dig deep and transform data into actionable recommendations that result in peak performance.

LEADERSHIP TRAITS

Finance & Accounting Data Analytics Strategic Direction

Logistics Management Operational Focus Quality Assurance

Business & Technical Acumen Team Leadership Complex Problem-Solving

PROFESSIONAL EXPERIENCE

Dot-Dot Smile Owner LuLaRoe inc. Marianna, FL 06/2020 to 09/2022

Organized invoices and distributed to customers within a 24-hour turnaround time frame from receiving orders to shipping orders.

Uploaded shipping orders into database system within a timely fashion of receiving orders.

Utilized different distribution networks such as the United States Postal Service, UPS, and Fed Ex to distribute customers orders in the most expediate time-frame possible.

Created spreadsheets to track orders for a variety of different customers located in different areas of the United States.

Team leader with the ability to work as a team player, that over saw the training and motivating of new boutique owners so that they were able to reach new business goals that were set for them.

Office Assistant Miller & Miller Nissan Marianna, FL 06/2019 to 06/2020

Customer service representative, handling incoming calls to help with the daily activities of a car dealership.

Handled accounting functions such as banking, cash checking, and incoming capital for a dealership totaling over 2 million dollars in sales.

Maintained and updated files both manually and electronically.

Used spreadsheets for maintaining gas accountability for multiple car dealerships, which resulted in money saved over the year.

Worked with different departments to collaborate information and to strengthen the business.

Office Assistant Miller & Miller Chevrolet Marianna, FL 09/2018 to 06 /2019

Coordinated insurance claims with body shop to facilitate a timely experience for customer.

Worked during a crisis event( Hurricane Michael) to facilitate the repairs of over two thousand vehicles.

Handled incoming calls for customer service, while making customer feel assured that their vehicles would be repaired in a timely fashion.

Worked with dealership software to input hours worked and damage done to create a comprehensive look at what it cost the dealership to fix different problems according to year and make of a vehicle.

Created estimates for small repairs, working with different insurance companies.

Office Assistant McDonald’s Franchise Office Chipley, FL 10/2010 - 09/2018

Handled accounting functions such as Payroll for over 200 employees.

Conducted team meetings with managers for over 8 quick service restaurants.

Created filing system for in restaurant files and for corporate files in the main office.

Maintained bank records and handled accounting functions for all McDonald’s restaurants in excess of monies over eight million dollars.

Worked with different vendors in the quick service restaurant industry, conducted meetings, handled supply chain issues, and operations management for over 20 different suppliers.

Conducted training with managers of McDonald’s restaurants to strengthen and build business acumen.

EDUCATION, TRAINING, CERTIFICATIONS, & SKILLS

CHIPOLA COLLEGE Cosmetology Marianna, FL 2013

Florida Atlantic university General Studies Boca Raton, FL 2005

Certifications & Training Cosmetology Certificate

SKILLS Microsoft Word, PowerPoint, Excel, Data base, Internet Search, Social Media,



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