Customer Service Assistant Manager

PERSONAL INFORMATION

Name: Maria Lorna Ymas Anonuevo

Address: * ********* **., ****. ***** Dela Pena, Provident Village Marikina City.

National Capital Region, Philippines.

Birthday: June 25, 1969

Age: 53

Nationality: Filipino

Email: **********.********@*****.***

Mobile: +639*********

EMPLOYMENT HISTORY

ValuePlus Automotive Service

E.Rodriguez Ave., QC

Position: Customer Retention Consultant

MyCasa Home Service Car Care

BFCT Compound Marikina City June 2018 - December 2020

Position: Operations Manager / Training Head / Recruitment

MVP Kia Araneta Center Jan 2016 – Jan 2018

Gf Parking Garage South Araneta Center Quezon City

Position Title : Aftersales Manager / Customer Service Head

Motor Image Pilipinas Inc. June 2014 – Feb 2015

187 Edsa Greenhills, San Juan Metro Manila

Position Title : Asst. Manager Country Customer Service

Ford Cainta

Ortigas Ave., Extn. Cainta Rizal Philippines

Position Title Service Manager

Motoitalia Philippines Inc. / Autohubgroup

Greenhills, San Juan

Position: Operations Manager (Assistant Manager / Manager)

KIA North Edsa / Laus Group of Companies

North Edsa, Quezon City

Position: Service and Parts Manager (Assistant Manager / Manager)

Ford Global City/ Autohubgroup

Bonifacio Global City, Taguig MM

Philippines

Position: Service Operations Manager (Assistant Manager / Manager)

Specialization Customer Service/Aftersales

AWARDS

*2006 DCRC (Dealer Customer Relationship Center) MANAGER OF THE YEAR AWARDEE

* 2006 DCRC / SERVICE MANAGER TEAM OF THE YEAR AWARDEE

Ford Group Philippines National Dealer Convention

December 2006, Hotel Nikko Manila

EN Sports Motor

Paranaque City

Philippines

Position: Service Marketing Manager

General Motors Philippines

P.Tamo Ext. Makati City

Philippines

Position: Customer Relations Department Head

Volvo Viking Cars Inc.

P.Tamo Ext., Makati City

Philippines

Position: Sales Supervisor

CATS Greehills

Edsa, Greenhills, San Juan

Philippines

Position: Customer Relations Officer

Educational Background

Post Graduate: AMA School of Medicine

Certified Nursing Asst.

2005 -2006

Intermediate: St. Paul College Quezon City

BS. Psychology

1985 – 1990

Secondary: Our Lady of Peace School

Antipolo City

1981- 1985

Primary: Tomas Claudio Memorial College

Morong Rizal

1975 - 1981

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