Felicia Woods
Philadelphia, PA ***** • Home: 215-***-**** • Cell: 215-***-**** • adv10v@r.postjobfree.com Professional Summary
Professional Skills Summary
Time Management Skills - Exceptional customer service skills Accurately tracks expenses - Exercises sound judgement and makes good decisions Good communication and interpersonal skills - Technically proficient Skills
Specialized Computer Skills
Experienced with
Microsoft Office Suite, Word, Excel, Power
Point
TU Market Place, Banner, Self-Service
Banner, Kronos, Cognos, Taleo Talent
Outlook
Internet Research
Work History
Senior Administrative Specialist, 10/2016 to Current Temple University, Upward Bound Programs
Responsible for the overall organization and management of administrative functions Provides administrative support to the department Director and Assistant Directors Handles sensitive and confidential information with the utmost discretion Manages the hiring and termination processes for instructors, graduate and undergraduate students
Supervises and train student assistants
Processes and maintains paper and electronic admissions applications document and student files
Guide applicants in all aspects of the admissions process by phone, in person and via e-mail Manages appointment calendar for program admissions Interviews applicant parents and high school students for Upward Bound and Upward Bound Math Science programs
Coordinates spaces for classes, panels, workshops, seminars as well as catering and facility logistics for special events
Resolves varied problems within established policies and procedures Serves as central point person.
Administrative Coordinator, 05/2016 to 10/2016
Apple One Staffing Agency, University of Pennsylvania Associate, 01/2016 to 05/2016
Advantage Staffing Agency
Handled all requests from the, Vice Provost for Student Affairs and Executive Director of Student Intervention Services
Monitored and maintained business calendars for the Associate Vice Provost for Student Affairs and Executive Director of Student Intervention Services Managed all incoming calls and requests for Vice Provost University Life Provided travel/hotel arrangements and catering arrangements Worked closely and collaboratively with administrative staff members Managed packages, deliveries, and international mailings. Manager Administration, 08/2009 to 08/2015
Temple University, Russell Conwell Center
Managed workflow and various administrative procedures to ensure an efficient and flawless operation
Monitored and tracked department operating budget and grant allotments and expenditures for the RCLC, Math Sciences Upward Bound; Upward Bound; ACT 101; McNair; Student Support Services and STEM programs
Produced Cognos budget reports for program planning meetings Operated as Petty Cash Custodian and performed spot audits Supervised three administrative specialists and twenty-five student workers Processed and submitted Journal Entry forms to reconcile proper budget lines Managed bi-weekly, monthly payrolls and adjustments through the TU Banner System Responsible for all HR functions related to interviewing, hiring and training administrative and student support staff
Handled all leave of absences (University and FMLA leaves) Developed and implemented procedures, goals and objectives for administrative assistants and student workers
Prepared and reviewed Professional Development Performances Practiced appropriate disciplinary and termination/separation procedures Coordinated and conducted weekly workshops for freshman students Enforced University work rules; tracked/processed and approved all staff and student workers attendance
Managed and coordinated spaces for classrooms, meetings, workshops, seminars and special events
Coordinated and collaborated with facilities and catering services to guarantee client satisfaction
Served as liaison and represented the department at Temple University's Parent Open House and other Special Events.
Program Coordinator, 10/2005 to 08/2009
Felicia Woods, Temple University Hospital, Diagnostic Imaging Coordinated and managed all documentation pertaining to the ACGME accreditation guidelines and GME track
Provided administrative support to the Residency Program Director and Fellowship Program Directors
Administered and coordinated all residency and fellows' interviews Formulated documentation for credentialing
Tracked curriculum for the Radiology Residency and Fellow Programs Traveled yearly to ACGME conferences within the United States Managed all incoming calls and requests pertaining to the Radiology Residency and Fellowship Programs
Coordinated and managed Programs Site Visits, Yearly Residency Interviews and Resident Matches
Administered and proctored yearly in-service examinations Typed confidential correspondences and other sensitive documents Provided various residential reports on demand
Maintained all resident personnel records, databases, including confidential evaluations and counseling records
Coordinated and managed Special Events, room reservations and catering services. Administrative Specialist, 11/2003 to 10/2005
Temple University, College of Health Professions
Provided administrative support to the department Chair and Faculty members Responsible for the overall organization and management of administrative functions Coordinated and managed processes pertaining to student recruitment Managed course registrations
Coordinated special events
Maintained and monitored operating budget
Submitted documents to reconcile proper budget lines Responsible for HR matters; all business travel arrangements and reimbursements Managed and processed confidential documents for faculty and adjunct hiring Supervised student workers and maintained attendance and payroll records Handled confidential material and HIM student's records Composed, typed and proofread correspondences
Managed all incoming calls and requests
Managed and sorted all incoming and outgoing mail. Education
Certificate, Working With People: 2016
Temple University - Philadelphia, PA
New Opportunities: 2016
Temple University - Philadelphia, PA
Workshop – Professional Development Training
Certificate, Human Resource Workshops: 2015
Temple University - Philadelphia, PA
Bachelor of Arts: 2010
Temple University - Philadelphia, PA