Customer Service Ration clerk

Angela Krause

321-***-**** ***********@*****.*** Elgin, SC 29045

SUMMARY

Dedicated team player, willing to go above and beyond to get the job done. Detail oriented. Able to move into several different roles to help in other areas. Over 30 years of customer service skills and management experience. Positive and able to complete job with little supervision. Self motivated.

Polite and attentive [Job Title] offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

SKILLS

Inventory control

Pos

Organizational skills

Strong work ethic while maintaining

cleanliness

Use of palet jack and hand carts

Quality control

Professional and mature

Attention to detail

EXPERIENCE

Ration Clerk, Palmetto Food Sevices, October 2019-Current Columbia, SC

Recieve Truck Orders

Check to insure orders on delivered pallets have correct product Insure product is not damaged

Unload pallets to proper area to stock freezer, cooler and Ration room Rotate 1st in 1st out inventory

Replenish freezer and coolers

Maintain a neat and orderly area to insure cooks can locate items easily Daily inventory for meat to insure product is in inventory Work closely with DFAC Manager to insure inventory control Maintain clean and sanitary coolers

Track dates and product to insure food is in date and safe to eat Dispose and track out of date food

Make sure frozen meat is pulled for next days meal Pull items for Head cook to prepare meals

Enviromental Housekeeper, Titan Faciluty Services, March 2013-October 2019 Patrick, FL

Vacuumed floors and dusted furniture to maintain organized, professional appearance. Used cleaning chemicals following proper guidelines. Cleaned building floors by sweeping, mopping and scrubbing. Interacted pleasantly with clients and guests when performing daily duties. Maintained and organized cleaning supplies stock.

Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Employed deep-cleaning techniques for areas in need of additional sanitation. Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Removed finger marks and smudges from doors, frames and glass partitions to enhance shine. Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.

Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation. Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow. Requested maintenance orders to fix non-working equipment and address room damage. Sanitized and cleaned sinks, mirrors, toilets and showers. Adhered to daily cleaning schedules and updated as needed based on demand. Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Maintained clean floors throughout property by sweeping, scrubbing and waxing. Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance. Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary. Checked inventory for required supplies and made lists for needed cleaning products. Swept and damp-mopped private stairways and hallways. Team Leader/ Janatorial Cleaner, IH Services, March 2010-March 2012 Offered training and support to keep team members motivated and working toward objectives.

Delegated daily tasks to team members to optimize group productivity. Kept work areas clean, neat and free of safety hazards to maximize efficiency. Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Reviewed completed work to verify consistency, quality and conformance. Assigned projects and distributed tasks to team members as per area of expertise. Fostered positive employee relationships through communication, training and development coaching.

Completed daily quality assurance duties to provide feedback for improvements. Maintained daily inventory to facilitate successful material distribution. Identified needs of customers promptly and efficiently. Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

EDUCATION AND TRAINING

High School Diploma

Titusville High School, Titusville FL July 1982

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