Strategic Human Resource Management

Falguni Chudasama

Strategic Human Resource Management/Leadership and Business Management/HRIS Implementation Specialist

Nairobi, Kenya. • +254-*********• *****************@*****.***• www.linkedin.com/in/falguni-chudasama-HumanResourceExecutive

SKILLS AND COMPETENCIES

-Strategic HR Management -Change Management

-Talent Management -Compensation and Benefits Management

-Employee and Industrial Relations -Performance Management

-Health and Safety -Policy Development and Implementation

-Diversity and Inclusion -Ethical Practices

PROFESSIONAL EXPERIENCE

Africare Limited November 2022- Current

Business Management Consultant

Role: Organization development and design, Job Evaluation, Compensation and Benefits, Review of policies and Standard Operating Procedures, HR Strategy, Performance Management, Developing HR Manual, HRIS implementation

M.P. Shah Hospital, Nairobi, Kenya June 2015 – March 2022

Head of Human Resources

Played an integral role in developing and Implementing the Hospital Strategy of 5 years (2021-2025)

Was an advisory in 10+ Hospital and Board committees and chaired the SQE Committee for JCI to facilitate appropriate decision making.

Collaborated various operational projects such lactation room, ANC clinic thus increasing number of patients by 25% in the maternity ward

Received an Award as the 501 Fabulous Global HR Leaders of the world

Structured and introduced programs and policies in the areas of training, compensation structures, benefit packages, incentives and on-boarding orientations and disciplinary and grievance handling, saving over 70% of recruiting costs and 90% litigation costs

Restructured the organization structure and design to meet the growth of the organization from Kshs. 250M to +400M.

Spearheaded the HR operations and strategy for the organization, generating over Kshs. 400 million in revenues.

Awarded as the best department in implementing various Go Green projects in the year 2021.

Negotiated four union collective bargaining agreements successfully.

Conducted monthly activities in relation to improving the mental health for staff during and post the COVID-19 pandemic.

Created the HR Dashboard for monthly reporting.

M.P. Shah Hospital, Nairobi, Kenya September 2009 - May 2015

Human Resources Manager

Reduced the labour costs by Kshs. 130M through outsourcing of staff in the non-core functions of the organization

Reviewed various policies and programs in the organization that improved staff retention to above 85% and staff satisfaction to above 75%.

Designed and effected the performance management system in one year.

Facilitated implementation and roll out of a HRIS which led to digitization of many of the HR functions which reduced printing costs by 75% and increased efficiency by 80%.

Administered all benefits for 1000+ union and non-represented employees across the organization

Updated business policies and procedures to maintain 100% compliance with all legal and statutory requirements as per the Kenyan laws.

Screened and recruited over 1000+ qualified potential candidates, assisting in hiring over 650+ employees over a period of seven years including various medical consultants and C-suite employees.

Collected and amended 1000+ employee records and job descriptions.

Carton Manufacturers Ltd. August 2007 – July 2009

Human Resources Officer

Developed and Implemented the HR handbook within 6 months

Ensured 100 % compliance to Kenyan laws by updating and maintaining staff records, vehicles and other licences.

Recruited candidates for all the 20+ roles in the organization.

Ensured yearly training for all staff were carried out and documented.

Processed the monthly payroll for all staff in the organization on time.

Nairobi West Hospital October 2002- April 2007

Clinic Administrator and Pharmacy Dispenser

Role: • Operational Efficiency, Dispensing medicines, Stock Control, Patient Registration, Invoicing and Reporting, Corporate clients and Insurance Liaison.

EDUCATION

Masters in Business Administration (University of Nicosia)

Higher Diploma in Human Resource Management (Institute of Human Resource Management)

BSc (Hons) Pharmaceutical Sciences (Liverpool John Moores University)

PROFESSIONAL COURSES

Completed many professional courses from 2008 to date. Some of the most recent ones include:

-AIHR Academy Courses and certificates (in progress from March 2021)

-IHI Open School Basic Certificate in Quality and Safety -Demystifying the employment amendment Act

-Art & Science of Coaching ICF Accredited III & IV -Art & Science of Coaching ICF Accredited I & II

-Managing People Skills -HR Metrics and Analytics Workshop

-Lead Auditor Training Course

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