Service Representative Sales Associate
Resume:
Bethlehem Searle
Salt Lake City, UT *****
*****************@*****.***
Skills
• Detail oriented with a focus on quality results / deliverables
• Strong customer and coworker relationship management and consulting capabilities; capable of rapidly building strong, effective, trusted relationships
• Great project management skills; ability to handle multiple priorities
• Excellent time management, attention to detail, and organizational skills
• Great ability to learn and adapt to implement any changes in the work environment
• Strong written and verbal communication skills; ability to interact with numerous individuals, influence and articulate a variety of issues to different audiences, tailoring messages accordingly
• Ability to work efficiently and effectively, while maintaining attention to detail
• Demonstrate strong attention to detail to effectively manage priorities, drive results, and ensure a positive experience for customers and coworkers
• Results-oriented; ability to handle multiple time-sensitive projects while focusing on the quality of work
• Strong work ethic - Ability to work on their own initiative and manage own time effectively Work Experience
Customer Service Representative
HealthEquity Inc. - WFH
October 2022 to February 2023
• Answer incoming calls based on company/customer needs
• Helping the members obtain, process and understand basic health information and services.
• Assisting members with how HSA/FSA works, and help them login into their account
• Create cases and contact members when cases are resolved.
• Navigate company softwares to answer all customer inquiries Head Childcare Professional
Compass Preschool and Childcare
March 2020 to September 2022
Responsibilities included:
• Head teacher for 8~ children/infants (ages 4 months - 1 year)
• Research and implement learning and developmental activities
• Manage daily classroom activities, projects, organization, cleaning, etc.
• Regulate breakfast, lunch, snack times, and infant bottles
• Supervise outside recess, play times, nap times, etc. Head / Assistant Childcare Professional
Bannon Learning Center
June 2019 to March 2020
Responsibilities included:
• Head teacher of 7~ kids (ages 2 - 3 years old)
• Research and implement learning and developmental activities
• Manage daily classroom activities, projects, organization, cleaning, etc.
• Regulate breakfast, lunch, and snack times
• Supervise outside recess, play times, nap times, etc. Head / Assistant Preschool Childcare Professional
ARUP Laboratories
January 2018 to April 2019
Responsibilities included:
• Head/Assistant teacher for 16~ children (ages 3 - 5 years old)
• Managed daily lesson plans, learning activities, homework projects, etc.
• Research and implement learning and developmental activities
• Regulate breakfast, lunch, and snack times
• Supervise outside recess, play times, nap times, etc. Customer Service Representative
Silver Fire Media
June 2017 to September 2017
Responsibilities included:
• Basic computer duties, data entry, daily logging, etc.
• Calling customers and taking daily customer phone calls
• Navigate company softwares to answer all customer inquiries Sales Associate
H&M
January 2016 to May 2017
Responsibilities included:
• Help customers with all inquiries on the sales floor
• Work cash register, greet customers
• Organize all clothes and accessories on the sales floor, bring in shipments, set up sales floor displays, stock shelves, etc.
• Take phone calls and coordinate with other departments and locations Sales Associate
Charlotte Russe
July 2015 to January 2016
Responsibilities included:
• Help customers with all inquiries on the sales floor
• Work cash register, greet customers
• Organize all clothes and accessories on the sales floor, bring in shipments, set up sales floor displays, stock shelves, etc.
• Take phone calls and coordinate with other departments and locations Head Teacher
Small Fry Academy
January 2015 to January 2016
of 14~ children
• Managed classroom duties, lesson/day plans, class organization, cleaning, etc.
• Regulate breakfast, lunch, and snack times
• Supervise recess, gym/play times, and nap times
Sales Associate
American Eagle
June 2014 to January 2015
Responsibilities included:
• Help customers with all inquiries on the sales floor
• Work cash register, greet customers
• Organize all clothes and accessories on the sales floor, bring in shipments, set up sales floor displays, stock shelves, etc.
• Take phone calls and coordinate with other departments and locations Education
High school diploma
Murray High School - Murray, UT
2011 to 2014
Additional Attributes: Proactive, great customer service skills, strong attention to detail and organization, essential to any work team, very positive attitude, confident, always happy, driven, ability to overcome and adjust to stressful situations, strong communication skills with customers and coworkers, ability to adapt and implement changes, very motivated and hard working.
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