Chong Kean Hwa

Home Address : No. **, Lorong Setali, Jalan Haji Ahmad,

***** ******* ******

Current Address : ** ****** ******* *,

Kuala Lumpur

Tel (Mobile) : 016-*******

Email : adv0r3@r.postjobfree.com

PERSONAL INFORMATION I/C Number : 900***-**-****

Marital Status : Single

Nationality : Malaysian

Gender : Male

Race : Chinese

Date of Birth : 05.09.1990

EDUCATION

Sekolah Rendah Jenis Kebangsaan (Cina) Semanbu

Ujian Pencapaian Sekolah Rendah (UPSR)

1997 - 2002

Sekolah Menengah Kebangasaan Semanbu

Sijil Pelajaran Malaysia (SPM)

2003-2008

Open University Malaysia

Bachelor Of Business Administration With Honour

2019 – 2023 Dec

WORKING EXPERIENCES

Hanwa(M)Sdn Bhd 2023 Jan – Current

Job titles: Sales Executive

Attending to telephone calls on all enquiries such as: delivery, schedule, stock position and etc.

Build and promote strong, long-lasting customers relationships with local scrap dealers by partnering with them and understanding their needs

Prepare all reports for new markets and analyze all competitor activities and submit same to manager.

Evaluate all customer issues and provide optimal solutions to all resolve same.

Manage all export sales and ensure compliance procedures of organization.

Communicate with buyers such as Hanwa Japan, Hanwa Tokyo and Hanwa Singapore see recently demanding which kind non-ferrous material

Reason to resign

oMicro-manage

oPersonality doesn’t align with the company culture

Ambank(M) Berhad 2022 April - 2023 Nov

Job titles: Sales and Marketing Executive

Meet sales target by securing new quality loans in line with management decision on the portfolio mix of products and customers

Maintain excellent business relationship with internal and external customers and dealers to create business leads and opportunities

Received loan/financing applications from dealer/customer/salesman and ensure documents received are in accordance to Auto credit underwriting guidelines requirement

Ensure consent for credit bureau checking is given by customer before proceeding further on the loan/financing applications compliance

Interview applicant (by phone/in person) and conduct KYC/CDD and ECDD for higher risk customer

Authentication of identification, income and vehicle documents compliance

Create credit application in Auto Credit System (ACS). Perform data entry (SDE & FDE) in ACS and ensure data keyed in is complete and accurate

Reason to resign

oStressful and heavy workload

oorganisational restructuring

Posim Marketing Sdn Bhd 2019 Jan- 2022 March

Job titles: Sales Executive

Travels to meet clients in office and site visit

Presents regular updates and information to other department heads and executives

Monitor debts and collect debts

Serving existing customers and hunt for new customers

Closes sales by building rapport with potential clients,

Contributes information to market strategy by monitoring competitive products and reactions from clients

Reason to resign

oFeel undervalued in your current role

oWanted to work in a different industry

oWant a job with better career growth opportunities

EC Excel Wire Sdn Bhd 2015-2018 December

Job titles: Marketing Executive

Travels to meet clients in their factory ad shop located at East Coast

Regularly interacts with marketing managers to receive information and updates about marketing staff progress and results

Presents regular updates and information to other department heads and executives

Reason to resign

oFrequent travel to Kota Bahru, Kelantan

oDifficult Work Environment – Fatigue on frequent travel to Kelantan

Toyo Tyre Sdn Bhd 2012- 2015

Job title: Retail Tire Sales

Advised Customers on Products and Working Knowledge of their Vehicles

Applied Social Skills and Customer Relation Abilities

Clearly communicate with customers should they have any questions about the service

Complete customer satisfaction with zero complaints

JG Tyre Sdn Bhd

Job title: Technician & Indoor Salesman 2008- 2012

Identified proper size and make of tire, removed from inventory, and installed on customer vehicle.

Determine and troubleshoot the inflated of customer’s vehicles

Reason to resign

o Seeking for better career growth

LANGUAGES

Spoken: English, Malay, Mandarin, Cantonese

Written: English, Malay, Mandarin

SOFTWARE EXPERIENCES

Microsoft Office – Words, PowerPoint, Excel

PERSONALITY

Persuasive sales talk

Clear communication skills

Self-motivated and proactive

Flexible and adaptable to new environment

Optimism Mindset

Hardworking

Expected Salary: Rm4500 (Negotiable)

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