Event Coordinator Assurance Analyst
Resume:
Overland Park, KS *****
adv0lq@r.postjobfree.com
OBJECTIVE
A strategic visionary with over 15 years of financial industry experience seeking the opportunity to leverage my skillsets in program management. Dedicated to delivering accuracy and consistency using process improvement, design, and implementation concepts.
EDUCATION —
EXPERIENCE
Master of Business Administration
Keller Graduate School of Management
Bachelor of Science and Business Administration - Accounting and Management Information Systems
DeVry University
CERTIFICATION —
Project Management Essentials Certified (PMEC)
Management and Strategy Institute
Scrum Fundamentals Certified
Scrum Study – Accreditation body for Scrum and Agile
LEADERSHIP —
Next Level Leadership Program (NLLP)
• 2021: Selected program participant and alumni
Black Women Ready to Lead
• 2021: Selected program participant and alumni
Leadership, Education, Advocacy, and Development (LEAD) for Women Enterprise, 2017 - Present
• Business Support Champion, Member Enablement Pillar
Leadership, Education, Advocacy, and Development (LEAD) for Women North Texas,
• 2019 – Present: Chapter Business Support Chair
• 2016 – 2019: Newsletter Coordinator
Black Professionals Group (BPG) Virtual
• 2016 – Present: Volunteering & Wellness Chair
Addison Site Council
• 2016 – 2018: Employee Engagement Champion and Event Coordinator
Lockton Companies
Sr. Program Manager July 2022 – Present
Successful project delivery inclusive of full implementation from initiation to deployment for one major or several minor initiatives simultaneously of short- and long-term initiatives. Fosters collaboration and provides leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones. Understands interdependencies between technology, operations, marketing and communications, and business needs.
Bank of America
Business Support Manager • AVP March 2021 – June 2022
Delivered tactical support for Shared Technology Services leadership team and collaborates with leaders across Global Business Services. Managed diverse administrative functions ton include but not limited to process improvement, executive routines, communications, personnel, internal organizational oversight, and financial data analysis. Influenced and communicated optimal results with an organized and effective approach in a high-pressure complex business unit.
Key Accomplishments
Increased employee morale by instilling a culture of inclusivity by hosting virtual bi-weekly team building events, publishing a bi-weekly highlights memorandum (The Friday Five), distributing monthly recognition acknowledgement communications, and a quarterly STS Pega and Agile Skill Group Newsletter.
Sr. Operations Consultant• AVP February 2018 – March 2021
Provided routine governance of Document Fulfillment Services systems and Frontline server enhancements that have an impact on the daily statement production for 318M Bank of America, Merrill Lynch and US Trust consumers annually. Enhanced and streamlined processes with SharePoint integration. Managed quality assurance team and responsible for reporting data quality metrics, trends, and quality issues to the Operations leadership team. Created and revised procedures to improve the efficiency of quality and safety inspections.
Key Accomplishments
Redesigned the Change Governance weekly review process which included development of a new SharePoint site and procedures. Enhanced the process flow and engagement with DFS partners.
Sr Operations Project Consultant • Officer March 2012 – February 2018
Completed well-structured procedures, process flows, and implemented processes for breach remediation and controls. Executed the end-to-end design of new and/or modified test plans guaranteeing compliance with enterprise testing standards and policies. Participated in other phases of testing (intake, execution, reporting) to provide expertise and feedback on areas assigned.
Key Accomplishments
Established the breach remediation process which included controls that strategically plan and monitor remediation processes from end-to-end utilizing the project life cycle.
Fannie Mae
Sr Quality Assurance Analyst September 2009 – March 2012
Maintained a portfolio of foreclosed properties and to make sure Fannie Mae was able to collect on their pool insurance policies to minimize their losses. Filed Government and Conventional 2035c claims of non-performing assets. Reconciled claims daily and prepared monthly reports. Reported on monthly oversight of business processes and assisted in Operational Incident detection and tracking. Demonstrated strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems. Minimized timelines to reduce credit risk and monitored legal issues.
JP Morgan Chase
Sr Investor Accounting Analyst December 2005 – September 2009 Validated Bank Account Reconciliations produced by Off-shoring vendor for verification, validation, accuracy, and compliance with USAP, Regulation AB and SOX controls. Prepared amortization schedules (scheduled/scheduled, scheduled/actual, and actual/actual) for P&I advances, wire transfers and documentation for Liquidated Loan Proceeds and expenses resulting from sales on Short Pays, Foreclosures and Real Estate Owned loans.
Key Accomplishments
Successfully analyzed, designed, and automated the Investor Accounting short sale liquidation process.
KEY SKILLS
Systems Knowledge: Advanced skills with Microsoft Office Suite: Excel, Power Point, Visio, and Word; Intermediate skills with SharePoint Designer; General skills with Microsoft Access, SQL, Fidelity/LPS, Business Objects, Tableau, and Visual Basic.
Communication: Strong presentation ability with proven skill to plan and facilitate meetings. Procedure development and implementation, business process improvement, technical writing, and process flow documentation. Successful in collaborating with cross-functional and virtual teams to implement best practices and achieve shared goals.
Planning and Organizing: Manages large and complex projects while maintaining high team morale and energy. Detail-oriented, motivated, and enthusiastic self-starter with excellent time management skills.
Problem Solving: Resolves in-depth queries in a methodical manner independently and with internal and external business partners.
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